Sales Key Responsibilities Handle enquiries and generate leads Provide quotations and package details Follow up and convert leads into bookings Coordinate confirmed bookings with operations team Build relationships with repeat/corporate clients Report daily/weekly sales and updates in CRM Goal: Bring in more bookings and revenue. Customer Support – Key Responsibilities Assist customers with bookings, changes, or cancellations Monitor live trips and handle any trip-related issues Solve customer complaints politely and quickly Provide updates on driver status or delays proactively Assist with post-trip queries like invoices or feedback Record all interactions and escalate unresolved issues Goal: Ensure smooth trips and high customer satisfaction. Role & responsibilities

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