Contractual Tour Manager

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About EdTerra

Role Overview

Contractual Journey Mentor

Key Responsibilities

Leadership & Student Engagement

• Lead and manage groups of up to 40 school students and teachers.
• Act as the primary point of contact for all stakeholders during the journey.
  

Travel Operations & Coordination

• Handle logistics: transport, hotel check-ins, meals, and itinerary activities.
• Coordinate with vendors (hotels, transport, guides, etc.) for smooth service delivery.
  

Safety & Welfare

• Maintain a safe and inclusive environment.
• Address real-time concerns, emergencies, and student issues with calm professionalism.
  

Communication & Reporting

• Stay in sync with the EdTerra operations team and school representatives.
• Document feedback, journey reports, and expenses.
  

Eligibility Criteria

• Minimum 1 year of experience in travel operations, education, event management, or hospitality.
• Must have managed at least 25 school trips or similar group journeys.
• Must be open to frequent travel and flexible work schedules during the contract.
  

Preferred Qualifications & Skills

• Bachelor’s degree (any stream; Travel, Hospitality, or Education preferred).
• Strong leadership and group management capabilities.
• Excellent verbal communication and interpersonal skills.
• Familiarity with Indian geography and vendor coordination.
• High adaptability, quick decision-making, and crisis-handling skills.
• Experience working with school-age students is highly desirable.
  

Working Schedule

• Working Days: Monday to Saturday (2nd & 4th Saturdays off)
• Office Hours: 9:30 AM – 6:00 PM (when not on journey)
• Journey Hours: On-call during trips (2–4 days per journey)