Content Writer

VUEE design

1 - 3 years

0 Lacs

New Delhi Delhi India

Posted:1 week ago| Platform:

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Skills Required

content writing engagement consistency branding metrics publishing messaging communication grammar punctuation research seo

Work Mode

On-site

Job Type

Contractual

Job Description

Core Responsibilities

Produce quality writing that connects with target audiences, boosts engagement, and enhances brand awareness.
Collaborate with respective stakeholders to ensure alignment and consistency in branding, style, and messaging.
Tailor content that shows our brands as a highly trusted, scientifically corroborated brand to its audience.
Translate product benefits and brand values into emotionally engaging stories.
Understand and address the needs, concerns, and aspirations of customers.
Continuously refine scripts based on performance metrics and feedback - this includes feedback from supervisor/brand and business teams as well as customer call insights.
Maintain a consistent tone and voice that aligns with the brands identity and values.
Review social media posts before publishing to ensure they are aligned with brand guidelines, tonality, and messaging strategy.
Guide agents on handling complex or sensitive customer interactions effectively while maintaining brand integrity.
Offer constructive suggestions and feedback to improve response articulation, sentence construction, and audience engagement.
Train and develop best practice guides and response templates to assist agents in crafting impactful replies.

Skills and Qualifications:

Exceptional written communication skills
Impeccable use of grammar, punctuation, and spelling
Strong attention to detail
Ability to meet tight deadlines
Creative and strategic-thinking skills
Proficiency in web-based research and SEO best practices
Proven experience as a content writer or copywriter

Requirement:

Degree in Literature, Communications, Journalism, or a related field.
Minimum 1 to 3 years of experience preferred.

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