Content Writer

About Knowledge City

For over 15 years, KnowledgeCity has been a trusted leader in the eLearning industry, providing studio-produced training content and a cutting-edge Learning Management System (LMS). Our solutions deliver measurable results and strong ROI, backed by a reputation for high-quality products and outstanding customer service. We empower organizations across the globe to meet training and compliance goals efficiently, supporting professional growth at every level.

About the Role

Content Writer

Key Responsibilities

• Manage each course project from start to finish, including writing scripts and applying required revisions
• Develop and maintain detailed project timelines and schedules to ensure on-time delivery
• Maintain ongoing communication with senior editors throughout the script development process
• Organize and manage all course documentation and version control for course materials
• Use Gen AI tools (e.g., ChatGPT, Gemini) to support research, content development, and enhancement, ensuring factual accuracy and proper citation
• Create, review, and edit course content in American English for clarity, conciseness, and engagement
• Develop engaging scripts for video and audio content, incorporating storytelling techniques tailored to different learning styles
• Ensure all course materials meet company standards for quality, training effectiveness, and alignment with the required topic outlines
• Submit polished, error-free content on time with minimal revisions required
• Meet monthly KPIs related to content output, quality metrics, and project completion
• Collaborate effectively with team members and stakeholders through clear, consistent communication
• Stay current with evolving technologies and learning platforms, showing a commitment to continuous improvement
• Maintain organized digital files and course assets

Required Experience and Skills

• Degree in English, English Writing and Grammar, English Journalism, or relevant education
• Minimum of 5 years of professional experience in content writing, journalism, educational writing, or related fields 
• Mastery of American English grammar, punctuation, and usage
• Demonstrated experience in American English proofreading, editing, and content writing
• Strong attention to detail across both written and visual elements
• Proven ability to work efficiently under tight deadlines while maintaining high quality standards
• Proficiency in Microsoft Office (Outlook, Word, Excel), Google Suite, Grammarly, and Gen AI tools like ChatGPT or Gemini
• Excellent time management and the ability to manage multiple projects simultaneously
• Strong written and verbal communication skills
• Ability to prioritize tasks, adapt to shifting deadlines, and consistently meet goals
• Familiarity with professional style guides; experience with the AP Stylebook is strongly encouraged
• Experience writing or editing long-form content (5,000+ words), such as course scripts or instructional modules, is strongly encouraged

How to Apply

Qualified applicants should email their resume, cover letter, and two published writing samples to be considered for this position. Candidates selected for further consideration will be required to complete a writing and editing assessment.

Application Process

Applications will be reviewed as they are submitted. Please allow up to two weeks to receive a response.

Schedule:

• Monday - Friday: 02:00 AM PST - 11:00 AM PST 

Work Location:

• Fully Remote

Benefits:

• Paid time off