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Pathankot, Punjab, India

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Company Description Wisdom Solution is Pathankot's leading provider of technology solutions and educational pathways, empowering individuals and businesses. Our comprehensive services range from computer education to IT services, consulting, and social media management, all designed to help you thrive in the evolving tech world. Our team of highly qualified professionals ensures a personalized and high-quality service tailored to your specific needs. As a locally based company, we understand the unique challenges and requirements of the community. Role Description This is a full-time on-site role for a Graphic Designer located in Pathankot. The Graphic Designer will be responsible for creating visually appealing graphics, designing logos, and developing branding materials. The day-to-day tasks include working with typography, designing promotional materials, and collaborating with the marketing team to produce engaging content. The Graphic Designer will also be involved in brainstorming creative ideas and ensuring the visual consistency of the company's brand identity. Qualifications Skills in Graphics and Graphic Design Experience in Logo Design and Branding Proficiency in Typography Strong attention to detail and creativity Excellent communication and collaboration skills Ability to work on-site in Pathankot

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Delhi, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Taxation Accountant is responsible for assisting with the preparation and submission of tax statements and returns for the company. This position learns the skills to provide advice on financial and tax matters. The Associate Taxation Accountant develops expertise and provides assistance to ensure tax legislation and planning compliance. This position assists with maintaining documentation, support and research any relevant issues, responding to tax correspondence and assisting with the preparation of the quarterly and annual tax provision and related tax accounting. What You'll Be Doing Key Roles and Responsibilities: Use tax form instructions and tax tables to make proper entries on tax submission forms Ensure timely and accurate filing of all relevant direct and indirect tax returns Assist with finding tax solution to assigned tax issues or errors from incorrect tax filings Support the coordination of specific processes to support the implementation and execution of the taxation cycle in accordance with the relevant laws and regulations Prepare tax returns to ensure their alignment to federal and state income taxes for NTT at a local level for quarterly and annual federal and related tax compliance Assist with the preparation of the quarterly and annual tax provision and related tax accounting such as the reconciliation of tax data on financial statements Assist with preparation of documents on behalf of the company including written correspondence and documents to be submitted to the relevant taxation bodies Assist with the preparation of responses related to all types of tax and collate the information required for tax audits and queries raised by taxation regulators in the region / country Obtain any supporting documents and compile tax schedules for annual income tax returns Assist with the coordination and review of the payment of taxes Remain abreast of developments and trends in their area of focus Knowledge, Skills and Attributes: Ability to establish and maintain solid working relationships with stakeholders A high degree of accuracy and attention to detail Excellent planning and organisation skills Knowledge of accounting processes and procedures Problem analysis and solving skills Ability to work under pressure Ability to meet deadlines Ability to prioritise workload in a fast-paced environment Good verbal and written communication skills Ability to multitask and work independently Demonstrates mathematical skills Exhibits deductive reasoning skills Ability to produce a high quality of work Demonstrate high ethics and adherence to company values Ability to prioritise and manage expectations Display good analytical and reasoning skills Ability to interpret processes, policies and, financial documents Precise and meticulous when preparing tax returns and other related documentation Academic Qualifications and Certifications: Bachelor’s degree in Finance, Accounting or Taxation Registered with a professional body as Tax Practitioner Required Experience: Moderate level experience in similar position Moderate level work experience in a related environment Moderate level basic experience dealing with internal and external stakeholders #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5.0 - 6.0 years

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Navi Mumbai, Maharashtra, India

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At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact We are looking to hire a Research Analyst with 5 - 6 years of experience for the Solution Centre – Global Strategic Consulting. Our team is responsible for providing Market research with Consulting & Advisory services to internal clients across the Asia Pacific and Middle East regions. The Research Analyst will be responsible for delivering high quality analysis through a process of rigorous primary and secondary research to improve our understanding of clients, competition, opportunities and new focus areas. Research findings will also be required to be presented to senior leadership to support critical decision making. Job Responsibilities The successful candidate will be a detail-oriented, self-motivated and extremely organized individual with excellent problem-solving skills who understands the importance of teamwork and accuracy. Specific requirements will include Day-to-day, comprehensive monitoring of global industry, regulatory, financial, clinical and social media sites/feeds using a variety of research resources Extensive use of databases such as Globaldata, Inframation, Factiva, etc. and an understanding of how to extract information from government and client sites Keen at researching on market trends, analyzing data from competitors, and analyzing the business's operations, expenditures, and performances to identify patterns of potential issues or improvements Creating project appraisal tools to provide in-depth analysis of project pipeline to the sales leadership and project team assignments that involve providing client profiles, client strategies, competitor analysis, etc Performs research and consulting assignments to deliver high quality analysis through a process of rigorous primary and secondary research; to improve our understanding of focus areas and innovations Collaborating with team members and helping with ad hoc research requests involving in-depth searches for information Conducting internal stakeholder interviews to capture intrinsic knowledge Uses best practices and knowledge of internal or external business issues to improve products or service Works independently, or with junior team members, leads project conversations with client and stakeholders We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Here's what you'll need Preferably Post-Graduation degree in Economics, Business Administration, Environment, Energy, Policy, etc. or the equivalent work experience that provides exposure to fundamental theories, principles, and concepts Brings around 5 or more years of experience in Research/ Consulting in relevant areas of work Experience in working on various research databases. Should be well versed with Sales databases and Contract analysis to derive quantitative insights to support the sales function. Should be well versed with both Qualitative and Quantitative analysis. Should understand the overall business/market/country strategy and how the research output is contributing towards the business objectives Interprets internal or external business issues and recommends best practices Ability to understand data and using simple visualization tools to represent it Excellent written skills in English Excellent presentation, interviewing and facilitation skills. Strong working knowledge of Microsoft Office.

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5.0 years

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Bengaluru, Karnataka, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Director, Strategy & Planning (Technology Solutions) is a critical role responsible for providing data-based strategic direction to business leaders, as well as shaping and driving the development, communication, and implementation of high-impact initiatives to drive business growth and profitability. This individual will work closely with senior leadership within Technology Solutions to translate long-term business objectives into actionable strategies. This role is critical in bridging strategy with execution, and to translate objectives into actionable, data-driven plans that generate sustainable growth. Working closely with senior executives and department heads, the Director will drive cross-functional alignment, spearhead complex transformation programs, and ensure that strategic decisions are implemented with rigour and agility. In particular, the candidate will drive data-driven analysis, create compelling and concise narratives for presentation to senior executives, and work with stakeholders across the organization to ensure execution excellence. The candidate will combine business acumen with AI capabilities to enhance planning, forecasting and decision-making. The ideal candidate will have a strong consulting background, with a proven ability to manage large-scale strategic initiatives, deliver results under tight deadlines, and influence stakeholders across all levels of the organization, while leveraging deep AI expertise to enhance strategic planning. Key Responsibilities: Strategy Development: Partners with executive leadership to co-create the organization growth strategy, utilizing data-driven analysis to identify opportunities for market expansion, competitive positioning, and profitability. Advises business leaders by providing data-based strategic direction to identify and address business issues and opportunities. Execution Excellence: Translates strategic objectives into clear execution roadmaps, ensuring initiatives are implemented effectively across the organization, with a focus on delivering measurable impact. Manages and oversees the implementation of strategy, working with internal stakeholders to maximize achievement of overall strategic objectives. Presentation and Communication: Delivers compelling presentations to senior leadership and stakeholders, synthesizing complex information into clear, concise narratives that drive decision-making. Communicate effectively across all levels of the organization, ensuring alignment and buy-in for strategic priorities. Data-Driven Decision Making: Implements robust performance tracking mechanisms, leveraging analytics and KPIs to provide real-time insights, course-correct as needed, and ensure successful execution of key initiatives. AI expertise: Implements AI-enabled capabilities to enhance predictive analytics, market intelligence and AI-based scenario modeling to advise executives, identify high-impact use cases and translate insights into actionable initiatives Makes recommendations on the development of a strategic dashboard which indicates the key success measures that will be used to determine the achievement of strategic objectives. Develops and maintains influential relationships in order to ensure the successful delivery and achievement of strategic objectives against the plan and critical success measures. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Business Administration, Economics, Finance, or related field preferred. Required Experience: 5+ years of experience in strategy consulting (preferably from McKinsey, BCG, Bain, or equivalent), with a strong track record of leading high-impact projects and delivering strategic business transformations. Demonstrated experience or substantial exposure to the technology and IT services industry, with a solid understanding of industry trends and innovations Significant experience in strategic planning and analysis, marketing/market research, competitive intelligence, and corporate business development. Significant experience gained within a similar leadership capacity preferably within a similar global organization. Knowledge and application: Communication: Excellent presentation and communication skills, with the ability to distill complex concepts into clear, actionable insights. Exceptional leadership and communication skills, with experience influencing senior executives and managing cross-functional teams in dynamic, fast-paced environments. Problem solving/analysis Strong analytical mindset, with the ability to synthesize complex data and market trends into actionable insights that drive decision-making. Strong understanding of business, sharp commercial acumen, and excellent commercial analysis skills Interaction: Interacts with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization. Reconciles multiple stakeholder views to drive business results. Impact: Works with senior management to establish strategic plans and translates business segment strategy into functional plans and guides execution. Accountability: Accountable for results which impact function or multiple departments including budgets. Workplace type: About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Bengaluru, Karnataka, India

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FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio. You’ll collaborate through innovation with IT, operations teams, product development and product management.” – VP, Customer Support. What You’ll Contribute Product/Customer support for global clients. Manage the flow of customer’s incidents via telephone, cases/incidents, and working with next level support, infrastructure teams, product teams and manage end-to-end communication with clients based on agreed SLAs. Triage and escalate incidents in a timely manner according to standard operating procedures. Act as a liaison between engineering and consulting teams to resolve incidents. Maintain and determine ways to improve the customer experience and always demonstrating a strong client-focus with professional communication. Maintaining timely, complete and accurate problem status data, resolving routine and complex end-user problems in assigned product areas. Providing technical upgrade services on these solutions and assisting colleagues involved with prospects or new client implementations. You will be using/ working on these skills: Linux, SQL, API, basic networking knowledge, Java, Kubernetes What We’re Seeking Bachelor’s degree or equivalent. Sound understanding in managing, handling, and troubleshooting multi-tier cloud applications/software products and on-premise solutions. Good customer-facing skills in general to handle phone and emails of clients. Good understanding about enterprise level application support and infrastructure support. Good knowledge on cloud platform. Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality. Ability to prioritize and manage multiple incidents. Demonstrated ability to interact with diverse customer base successfully. Knowledge/prior exposure to incident/problem/change management. Understanding of ITIL framework. Knowledge of AWS concepts. Fluency in English. Excellent written and verbal skills. Willing to participate on-call rotation to support after hours/weekend. Need to have skills: Linux, SQL, API, basic networking knowledge, Java, Kubernetes Nice to have skills: Kafka, Cassandra, AWS, Elasticsearch/kibana, Python, SAML 2.0, Okta, Git Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

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Bengaluru, Karnataka, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Data Scientist is an advanced subject matter expert, tasked with taking accountability in the adoption of data science and analytics within the organization. The primary responsibility of this role is to participate in the creation and delivery of data-driven solutions that add business value using statistical models, machine learning algorithms, data mining, and visualization techniques. What You'll Be Doing Key Responsibilities: Designs, develops, and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product enhancement. Designs and enhances data collection procedures to include information that is relevant for building analytic systems. Responsible for ensuring that data used for analysis is processed, cleaned and, integrally verified and build algorithms necessary to find meaningful answers. Designs and codes software programs, algorithms, and automated processes to cleanse, integrate and evaluate large datasets from multiple disparate sources Provides meaningful insights from large data and metadata sources; interprets and communicates insights and findings from analysis and experiments to product, service, and business managers. Directs scalable and highly available applications leveraging the latest tools and technologies. Accountable for creatively visualizing and effectively communicating results of data analysis, insights, and ideas in a variety of formats to key decision-makers within the business. Creates SQL queries for the analysis of data and visualizes the output of the models. Responsible for ensuring that industry standards best practices are applied to development activities. Knowledge and Attributes: Advanced understanding of data modelling, statistical methods and machine learning techniques. Strong ability to thrive in a dynamic, fast-paced environment. Strong quantitative and qualitative analysis skills. Desire to acquire more knowledge to keep up to speed with the ever-evolving field of data science. Curiosity to sift through data to find answers and more insights. Advanced understanding of the information technology industry within a matrixed organization and the typical business problems such organizations face. Strong ability to translate technical findings clearly and fluently to non-technical team business stakeholders to enable informed decision-making. Strong ability to create a storyline around the data to make it easy to interpret and understand. Self-driven and able to work independently yet acts as a team player. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Data Science, Business Analytics, Mathematics, Economics, Engineering, Computer Science or a related field. Relevant programming certification preferred. Agile certification preferred. Required Experience: Advanced demonstrated experience in a data science position in a corporate environment and/or related industry. Advanced demonstrated experience in statistical modelling and data modelling, machine learning, data mining, unstructured data analytics, natural language processing. Advanced demonstrated experience in programming languages (R, Python, etc.). Advanced demonstrated experience working with and creating data architectures. Advanced demonstrated experience with extracting, cleaning, and transforming data and working with data owners to understand the data. Advanced demonstrated experience visualizing and/or presenting data for stakeholder use and reuse across the business. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5.0 - 6.0 years

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Pune/Pimpri-Chinchwad Area

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At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact We are looking to hire a Research Analyst with 5 - 6 years of experience for the Solution Centre – Global Strategic Consulting. Our team is responsible for providing Market research with Consulting & Advisory services to internal clients across the Asia Pacific and Middle East regions. The Research Analyst will be responsible for delivering high quality analysis through a process of rigorous primary and secondary research to improve our understanding of clients, competition, opportunities and new focus areas. Research findings will also be required to be presented to senior leadership to support critical decision making. Job Responsibilities The successful candidate will be a detail-oriented, self-motivated and extremely organized individual with excellent problem-solving skills who understands the importance of teamwork and accuracy. Specific requirements will include Day-to-day, comprehensive monitoring of global industry, regulatory, financial, clinical and social media sites/feeds using a variety of research resources Extensive use of databases such as Globaldata, Inframation, Factiva, etc. and an understanding of how to extract information from government and client sites Keen at researching on market trends, analyzing data from competitors, and analyzing the business's operations, expenditures, and performances to identify patterns of potential issues or improvements Creating project appraisal tools to provide in-depth analysis of project pipeline to the sales leadership and project team assignments that involve providing client profiles, client strategies, competitor analysis, etc Performs research and consulting assignments to deliver high quality analysis through a process of rigorous primary and secondary research; to improve our understanding of focus areas and innovations Collaborating with team members and helping with ad hoc research requests involving in-depth searches for information Conducting internal stakeholder interviews to capture intrinsic knowledge Uses best practices and knowledge of internal or external business issues to improve products or service Works independently, or with junior team members, leads project conversations with client and stakeholders We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Here's what you'll need Preferably Post-Graduation degree in Economics, Business Administration, Environment, Energy, Policy, etc. or the equivalent work experience that provides exposure to fundamental theories, principles, and concepts Brings around 5 or more years of experience in Research/ Consulting in relevant areas of work Experience in working on various research databases. Should be well versed with Sales databases and Contract analysis to derive quantitative insights to support the sales function. Should be well versed with both Qualitative and Quantitative analysis. Should understand the overall business/market/country strategy and how the research output is contributing towards the business objectives Interprets internal or external business issues and recommends best practices Ability to understand data and using simple visualization tools to represent it Excellent written skills in English Excellent presentation, interviewing and facilitation skills. Strong working knowledge of Microsoft Office.

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Bengaluru, Karnataka, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Manager, Managed Services Operations is a management role, responsible for operating within a Region/Country or Services function and is accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations within the organization. This role ensures managed service is provided to all clients, thereby ensuring that their IT infrastructure and systems remain operational. The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client and assists with the planning, building and supporting of delivering managed services to meet business objectives. What You'll Be Doing Key Responsibilities: Proactively monitors and drives service delivery to clients. Manages client incidents by investigating and providing solutions that help solve client problems as escalated by team leaders and engineers. Works with client delivery teams to evaluate regional client reviews to ensure proactive incident management at client sites Ensures that the standard client information repository related to technology, operations manuals is current and accurate. Creates and maintains a comprehensive list of client requirements, the scope of deliverables, technology and the delivery model. Runs the managed services operations in alignment with the service management service operations (SMSO) process, delivering promised outcomes to clients. Provides operational support and continuous service improvement post client handover from Technical Services (or other) teams. Reviews training requirements for service operations teams. Engages with clients for technical operations as part of routine operations. Plans and implements key service improvement priorities based on a continual service improvement approach. Feeds continual service improvement priorities into the automation team. Ensures that tracking and monitoring of the performance of service delivery through all channels (human, digital, self-service, automated) is carried out, metrics and reports are analyzed, and issues are resolved. Responsible for the day to day running of the Managed Services Operations team in line with the performance established by the business. Ensures maximum uptime and the accurate and early response to client operational issues. Responsible for resource planning and work allocation to meet agreed service levels. Identifies opportunities for continuous service improvement. Knowledge and Attributes: Excellent organizational and team management skills. Excellent communication skills – both verbal and written coupled with excellent ability to collaborate with internal stakeholders and external clients. Advanced understanding of budgets and cost management. Excellent time management, prioritization and delegation abilities. Excellent focus on client centricity. Highly focused on business outcomes. Ability to guide the team through transformational objectives set out by the business. Excellent ability to work across different cultures and social groups. Ability to work well in a pressurized environment and adapt to changing circumstances. Academic Qualifications and Certifications: Bachelor’s degree or equivalent degree in Information Technology or Computing or related field. ITIL certification is desirable. Required Experience: Advanced experience in coaching and mentoring engineering team(s) gained within an information technology services organization. Advanced demonstrated experience implementing continual service improvement initiatives (through automation, process enhancements). Advanced demonstrated experience in organizational change management (transformational experience). Advanced demonstrated experience in domain towers such as Network, Collaboration/Customer Experience, Cloud, Security, Data Center. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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3.0 years

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Noida, Uttar Pradesh, India

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Key Responsibility You will be responsible for managing assigned client engagement/s at an executive level within the practice. You can expect to work with high level client / internal client personnel to address compliance, financial, and operational risks as well as perform internal control testing, develop internal audit plans, and provide internal audit services on an outsourcing basis. You will assess the client’s current state internal controls and SOX framework to mitigate risk. Skills Skills and attributes for success : Demonstrate a thorough understanding of compliance, financial, and operational risks along with performing internal control testing, develop internal audit plans, and provide internal audit services on an outsourcing basis Participate in process walkthroughs, document process flowcharts, identify key risks & mitigation controls, perform design & operational effectiveness testing and formulate observations / key findings Draft audit observations with clear details regarding what went wrong, root cause, impact and proposed action plans for remediation Maintain relationships with client / internal clients to manage expectations of service, including work products, timing, and deliverable Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services Introduced to concepts of Big Data Analytics, Automation & Process Digitalization in various business processes Exceptionally good understanding of EXL Consulting and its service lines and actively assess what the firm can deliver to service clients. Experience & Professional Pre-Requisites 3-5+ years of progressive experience in a combination of internal audit. Professional certification such as CA, CPA, CISA, or CIA is preferred. Direct work experience in SOX compliance and internal controls. Strong understanding of accounting, finance and auditing concepts and standards. Excellent interpersonal skills and ability to find solutions quickly. Flexible to work extended hours & varied shift timings basis business requirements. Exceptionally good MS office skills including MS Visio & PDF Pro applications. Specialized industry experience in BFSI & Utilities segments is preferred.

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Hyderabad, Telangana, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Information Security Analyst is a seasoned subject matter expert, responsible for working with security tools and other security teams to monitor, analyze, interpret and report on the incoming client data for the purpose of delivering security information and recommendations to the clients, enabling the organization to deliver the contracted security services. This role includes performing tasks such as security incident detection and response, security event reporting, threat hunting, content maintenance (tuning) and interacting with clients to ensure their understanding of the information generated, recommending client system changes as well as answering security related queries from the clients. What You'll Be Doing Key Responsibilities: Works as part of a global Cyber Defense Centre (CDC) team that works 24/7 on rotational shifts. Works with client stakeholders and relevant internal teams to tune the MSSP platform and client SIEM to enable more efficient detection, analysis and reporting. Monitors security tools to review and analyze security logs from client environments. Generates continuous improvement ideas for supported security tools/technologies, to enable improvements to the company services, employee experience and client experience. Adheres to SOPs, customer Run Books and standard processes to ensure a globally consistent delivery whilst also proposing changes and improvements to these standards. Utilizes and documents best practices and amends existing documentation as required. Identifies opportunities to make automations which will help the clients and security delivery teams. Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics., Utilizes a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure. Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as and when required. Performs defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant information. Undertakes threat hunting activities across both individual client estates, as well as cross client hunting. Manages unresolved incidents and follows up until incidents are resolved. Works closely with client delivery teams to support their activities related to client delivery. Cooperates closely with colleagues to share knowledge and build a cohesive and effective team environment, benefiting the individual, the business and the client. Performs any other related task as required. Customer interactions and attending bridge calls to work with customers and relative technical teams. Understanding of threat hunt methodologies and perform threat hunting. Knowledge and Attributes: Seasoned knowledge on implementation and monitoring of a company supported SIEM or security tools/technologies/concepts. Seasoned knowledge on security architecture, worked across different security technologies. Seasoned knowledge and understanding of the operation of modern computer systems and networks and how they can be compromised. Displays excellent customer service orientation and pro-active thinking. Displays problem solving abilities and is highly driven and self-organized. Excellent attention to detail. Excellent analytical and logical thinking. Excellent spoken and written communication abilities. Team player with the ability to work well with others and in group with colleagues and stakeholders. Ability to remain calm in pressurized situations. Ability to keep current on emerging trends and new technologies in area of specialization. Academic Qualifications and Certifications: Bachelor's degree or relevant qualification in Information Technology or Computing or a related field. Security certifications such as (but not limited to) AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCNA, JNCIA, ACCA, PCNSA, CCSA is advantageous. Required Experience: Seasoned experience in SOC Analysis Operations. Seasoned experience in SIEM usage for investigations. Seasoned experience in Security technologies such as (but not limited to) Firewall, IPS, IDS, Proxy. Seasoned experience in dealing with technical support to clients. Seasoned experience in handling security incidents end to end. Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots and other security tools. Seasoned experience in Security Analysis or Engineering preferably gained within a global services organization. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Application Virtualization Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Application Virtualization Engineer(L2) may also contribute to / support on project work as and when required. What You'll Be Doing Job Description Desired Skills : Min 5 to 8 years of experience in managing and maintaining Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS) Expertise on Citrix Cloud Expertise on VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Certification: CCA-V / CC-VAD-CC /CCP-V Job Description : Experience in administering and supporting Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS) Experience in administering VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Daily maintenance and troubleshooting of the servers in Citrix Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and image maintenance/updates/upgrades (ongoing task) Make architectural and operational recommendations applying updates to the Citrix environments Maintenance/monitoring/upgrading/troubleshooting Supports applications, hardware, operating systems and network infrastructure Configuration, deployment, proactive monitoring and maintenance of EPIC-related tasks Following vendor and Epic best practices for hardware and software configuration Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties Good technical knowledge depth on MS Operating System Good experience on VMWare Horizon 8.x Good Experience on Active Directory GPO related tasks Additional Job Description Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Vice President, Service / Product Design is a senior leadership role, accountable for ensuring that service offers within the portfolio(s) for which they have oversight achieve the highest levels of client satisfaction, are uncomplicated in each stage of their lifecycle (from pre-sales, through selling, on-boarding, operation and billing), carefully balance the cost of operation with fiscal targets such as improving gross profit, and lend themselves to effective and efficient cross- and up-sell. The Vice President, Service / Product Design drives a culture of collaboration and innovation across their team with a focus on operational excellence. What You'll Be Doing Key Responsibilities: Leads and manages the creation or review of a service/product design strategy which meets the requirements of the business. Provides the leadership, vision, direction and expertise to achieve major goals for existing and new portfolio of services. Manages the selection of appropriate design standards, methods and tools, consistent with agreed enterprise and solution architectures and ensures they are applied effectively, and in particular the promotion and application of a design thinking’ approach to service offer construction and implementation Maintains ownership and accountability of the service design processes, working with strategic partners and maintaining healthy internal and external relationships. Designs and leads a well-articulated strategy for the innovation of existing and new services. Ensures that the service design equitably balances functional requirements with non-functional requirements such as security, performance, scalability and usability. Collaborates with a variety of stakeholders to provide advice on the design of service standards and processes that fall in the service design model and drives the achievement of the service design strategy. Ensures that all delivery commitments as defined in the service product or the client’s service contract are achievable in terms of availability and capacity, whilst maintaining operational effectiveness. Advises on the development of the relevant processes and systems required to achieve delivery agreements and contributes to the assessment of relative skills and capability required to provide excellent service delivery. Make recommendations on client centric service design such as the production of design and platform design packages. Enables a high performing team through coaching and mentoring, performance management, training and professional development, work/life balance and living the organization's corporate values. Drives a culture of collaboration and innovation across the team with a focus on operational excellence. Knowledge and Attributes: Substantial strategic planning and execution abilities. Evidence of developing a global product offering in liaison/ coordination with cross functional teams. Demonstrates strong client focus. Substantial knowledge of IT services, outsourcing and infrastructure markets across all verticals. Ability to share vision, energize and enthuse teams to follow. Ability to identify and prioritize strategic growth opportunities, anticipating emerging business trends, make decisions and drive initiatives through to conclusion. Excellent interpersonal, verbal and written communication skills. Ability to build consensus amongst many stakeholders; be comfortable with ambiguity. Ability to thrive within high pressure, complex, fast paced environments. Ability to lead multi-cultural and geographically dispersed virtual teams. Strong leadership and negotiation skills with our channels to market, third parties and internal delivery teams. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field. Relevant certifications such as Scaled Agile and ITIL are beneficial. Required Experience: Substantial experience in IT services, specifically service design within a large scale (preferably multi- national) technology services environment across a range of service offers/portfolios. Substantial experience in an operational context within an IT services organization, with a solid understanding of client needs. Substantial knowledge and understanding of IT industry environment and business needs. Substantial track record of managing the design of and implementation of ITIL-based services and their improvements. Substantial experience managing services / product design teams. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Hyderabad, Telangana, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Manager is a seasoned subject matter expert. This is a quota-bearing sales persona and is primarily responsible for taking full ownership of assigned accounts and manages and grows relationships to drive expansion and renewals across all solution areas. This role is able to do so by leveraging company's tools and methodologies to analyze the client’s situation and business requirements. This role possesses advanced planning skills to coordinates the interaction of a number of company role-players in different geographies during the sales engagement. The Client Manager displays strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches. What You'll Be Doing Key Responsibilities: Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients. Builds relationships and influences stakeholders. Works with and through company's network of offices to deliver an excellent client experience in each relevant market. Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions. Develops and drives organization strategy with local client managers within assigned regional accounts. Uses engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction). Minimizes churn and maximizes retention in assigned accounts. Use company's sales tools (for example, Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast. Be fully aware of and understand the International Trade Policy. Meets or exceeds quota targets through comprehensive account management. Grows the profitability, revenues and client satisfaction levels for company’s regional clients’ portfolio. Drives passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client. Generates demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how company can add value through services and solutions. Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably. Performs vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution. Positively influences and enables financial control, governance and compliance in a region throughout area of specialization to prevent and reduce financial costs. Acts as first point of contact for client issues. Knowledge and Attributes: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous Required Experience: Seasoned experience in a global partner management role. Seasoned experience in a sales environment and/or customer service role. Seasoned experience in the IT or professional services industry with a focus on business development and/or sales. Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. Seasoned sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. Seasoned experience gained in a similar client manager role. Seasoned experience working with Salesforce.com contact platform. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Manager, Software Applications Development is a senior management role, responsible for taking accountability for the direction, design, development and implementation of new applications and upgrades for systems to meet business requirements. This senior management role directs the design of new applications from conception to completion and oversees the technical staff involved with the development project(s), including overseeing and directing software application upgrades. The Senior Manager, Software Applications Development strives towards fostering a collaborative and innovative team culture focused on operational excellence. Key responsibilities: Ensures that software applications development projects with clients are executed. Performs proof of concept as and when required and ensure that development costs and activities remain within budget. Uses business requirements to advise on the design, deployment and operation of infrastructures. Helps determine how technology can be applied to meet external client and business requirements by crafting high level solutions and work breakdown. Works closely with various external stakeholders to define the scope or boundary of the concepts which includes a cost benefit analysis, risk management plan and a feasibility study. Ensures the delivery of the design and completion requirements to application development team. Translates the business and external client needs to various teams and assigns development tasks. Takes accountability for the development of applications and takes on more complicated programming activities. Assists the team and resolves any technical issues during the design, development and implementation phase of the project. Ensures the appropriate testing of applications for efficiency and resolve escalated problems with the design prior to deployment. Ensures that the development phase is documented to ensure the development of procedures for application use. Directs the implementation of the application by ensuring the evaluation, testing and modification of the application until its functionality meets business and external client goals. Oversees and manages the provision of the relevant documentation, training and support to the relevant teams to ensure the highest level of performance. Researches and investigates emerging infrastructure and application technologies and the best practices associated with them. Conducts detailed quality assurance and automated testing requirements, processes and guidelines. Leads and manages a team of Software Application Developers in the achievements of team and individual objectives. To thrive in this role, you need to have: Ability to effectively interact with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization. Ability to manage multiple projects/programs simultaneously and deliver within budget and stipulated timelines. Extended knowledge on multi-technology application and infrastructure design best practice. Holistic view of technology environments including hardware platforms, applications, databases, operating systems and storage. Ability to build a cohesive team and to manage people effectively. Extended understanding of the strategic vision for the software applications development department and the ability to set the long-term direction of the team. Excellent communication skills, including the ability to be influential and persuasive with stakeholders. Displays a high level of detail consciousness by closely monitoring work progress in order to produce the required results. Extended knowledge and understanding of all relevant industry standards. Extended knowledge and understanding of best practices for software applications development. Relevant technical skills such as programming languages, complex programming applications and troubleshooting. Excellent ability to resolve performance issues and deliver effective solutions to problems. Academic qualifications and certifications: Bachelor's degree or equivalent in computer science or software engineering or related field. Certification in various programming languages, for example (but not limited to) Java, Perl, Python, C++ preferred. Scrum / Project Management certification preferred. Required experience: Extended experience with a strong background in all aspects of software application development. Extended proven work experience as a Software Applications Development Manager. Extended experience with a variety of software applications. Extended experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365. Extended demonstrated experience in building, managing and leading software development people as a line function. Extended demonstrated experience of dealing with relevant stakeholders, building strong relationships and negotiating with decision makers and influencers. Extended demonstrated experience of delivering consultancy type projects, utilising Agile or Waterfall methodologies. Extended experience of IT in a complex business environment with the ability to translate technical concepts into business terms. Extended experience of negotiation or management of third-party services. Extended experience in developing and implementing relevant strategies in a multi supplier environment, managing third party services. Extended previous people management responsibilities and/or allocation of resources within a department or project environment. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

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Hyderabad, Telangana, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a SAP Analyst at NTT DATA, you will provide essential support and monitoring services for our clients' critical software applications, including ErP and Middleware technologies. You will be the go-to problem solver, proactively identifying, investigating, and resolving application-based incidents to ensure that we consistently meet our Service Level Agreements (SLAs). Your day will include monitoring and managing client applications, responding to service requests, and resolving low-complexity incidents to keep our clients' applications running smoothly. You will work on the first line of support, ensuring that any issues are quickly identified and resolved or escalated as needed. Your role includes executing approved maintenance activities such as patching and making configuration changes. Communication is key in this role. You will provide support to clients via phone or chat, ensuring that their needs are met efficiently and effectively. Additionally, you will create and update knowledge articles to help streamline processes and improve service delivery. Opportunities for work optimization, including automation and process improvements, will be a focus of your responsibilities. Occasionally, you might also contribute to project work and be involved in implementing and delivering disaster recovery functions and tests. Your proactive approach and positive outlook will ensure that our clients always have a smooth and efficient experience. To thrive in this role, you need to have: Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver). Strong planning skills, with the capability to anticipate and adapt to changing circumstances. A client-focused mindset, with the ability to understand and prioritize client needs. The ability to communicate and work effectively across different cultures and social groups. Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting. A positive outlook, even when working under pressure or putting in longer hours as needed. A bachelor’s degree in information technology/computing, or equivalent work experience. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

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Hyderabad, Telangana, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioral skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

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Hyderabad, Telangana, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Associate Managed Services Information Security Analyst is an entry level subject matter expert, responsible for monitoring, analyzing, interpreting and reporting on the incoming client data for the purpose of delivering security information and recommendations to the clients, enabling the organization to deliver the contracted security services. This role includes performing tasks such as security incident detection and response, security event reporting, threat hunting, content maintenance (tuning) and interacting with clients to ensure their understanding of the information generated, recommending client system changes as well as answering security related queries from the clients. This is an entry level role within the Managed Services Information Security Analyst team and works under guidance of more experienced analysts within the team. What You'll Be Doing Key Responsibilities: Works as part of a global Cyber Defense Centre (CDC) team that works 24/7 on rotational shifts. Works with client stakeholders and relevant internal teams to tune the MSSP platform and client SIEM to enable more efficient detection, analysis and reporting. Under guidance, generates continuous improvement ideas for supported security tools/technologies, to enable improvements to the company services, employee experience and client experience. Adheres to SOPs, customer Run Books and standard processes to ensure a globally consistent delivery whilst also proposing changes and improvements to these standards. Utilizes and document best practices and amend existing documentation as required. Support with security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics. Learns and utilizes a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure. Ensures usage of knowledge articles in incident diagnosis and resolution. Under guidance, perform defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant information. Cooperates closely with colleagues to share knowledge and build a cohesive and effective team environment, benefiting the individual, the business and the client. Performs any other related task as required. Knowledge and Attributes: Knowledge on implementation and monitoring of a company supported SIEM or security tools/technologies/concepts. Knowledge on security architecture, worked across different security technologies. Knowledge and understanding of the operation of modern computer systems and networks and how they can be compromised. Displays excellent customer service orientation and pro-active thinking. Displays problem solving abilities and is highly driven and self-organized. Good attention to detail. Displays analytical and logical thinking. Well spoken and written communication abilities. Ability to remain calm in pressurized situations. Ability to keep current on emerging trends and new technologies in area of specialization. Academic Qualifications and Certifications: Bachelor's degree or relevant qualification in Information Technology or Computing or a related field. Security certifications such as (but not limited to) AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCNA, JNCIA, ACCA, PCNSA, CCSA is advantageous. Required Experience: Entry level experience in SOC Analysis Operations. Entry level experience in SIEM usage for investigations. Entry level experience in Security technologies such as (but not limited to) Firewall, IPS, IDS, Proxy. Entry level experience in dealing with technical support to clients. Entry level experience in handling security incidents end to end. Entry level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots and other security tools. Entry level experience in Security Analysis or Engineering preferably gained within a global services organization. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Software Applications Development Engineer is a seasoned subject matter expert, responsible for developing new applications and improving upon existing applications based on the needs of the internal organization and / or external clients. What You'll Be Doing Location: Bangalore / Hyderabad / Mumbai Yrs. Of Exp: 5 Yrs. Role Name: Data Engineer Data Engineer- Work closely with Lead Data Engineer to understand business requirements, analyse and translate these requirements into technical specifications and solution design. Work closely with Data modeller to ensure data models support the solution design Develop , test and fix ETL code using Snowflake, Fivetran, SQL, Stored proc. Analysis of the data and ETL for defects/service tickets (for solution in production ) raised and service tickets. Develop documentation and artefacts to support projects Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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4.0 years

0 Lacs

Goregaon, Maharashtra, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: Minimum 4 years of Experience in SAP Experience in implementations will be highly preferred Preferably worked in multiple areas like Integration Suites, Candidate may be required to travel and work from Client’s location as when required. Mandatory skill sets: SAP BRIM Preferred skill sets: SAP Consulting, SAP BRIM, Implementation on S4HANA, SAP CM/CI/RAR Years of experience required: 4 Education qualification: B.Tech/MBA/MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP BRIM Convergent Charging (CC) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

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0 years

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Hyderabad, Telangana, India

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Job Description Company Description NetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative - Work on-site (Hyderabad) This is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships. Key responsibilities and Accountability • Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. • Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions • Need to adhere to the shift adherence Qualification: Graduates Experience: Freshers OR Experience (Tele calling) Language Proficiency: Good Communication Skills in the respective language + Hindi + Englis CTC: Up to 18,000 (Will be looked at case to case basi s) Thanks & Regards, HR Team. Priya 9740056251

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0 years

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Hyderabad, Telangana, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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12.0 years

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India

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Job Title: Senior Technical Advisor - Cyber Security - IAM Location: India/Remote (Preffered locations: Hyderabad /Mumbai/Bangalore/Pune ) Job Type: Full-Time Role Overview: We are looking for a highly experienced and business-savvy Senior Technical Advisor in the IAM space to join our team. This individual will serve as a trusted solution advisor to both internal and external stakeholders, providing strategic input, solution design, and business alignment for IAM initiatives. The role demands deep technical expertise, strong business understanding, and exceptional communication skills. Key Responsibilities: Act as a solution advisor to clients, delivery teams, and internal stakeholders on Identity & Access Management (IAM), including IGA, PAM, CIAM, and IDaaS platforms. Provide thought leadership by representing the organization at industry events, webinars, and client workshops—presenting complex IAM concepts in a business-friendly manner. Own and drive IAM solution architecture discussions, tailoring recommendations to specific business requirements and industry use cases. Collaborate with business development and pre-sales teams to shape go-to-market strategies, define IAM business cases, and support proposal creation. Translate business challenges into IAM use cases , aligning solutions with regulatory, security, and operational needs. Partner with clients to define IAM roadmaps , assess maturity, and lead IAM assessments or advisory engagements. Stay updated on IAM market trends, emerging technologies, and regulatory requirements to inform solution strategy. Serve as a mentor and guide to technical architects, consultants, and junior staff within the practice. Required Skills & Qualifications: 12+ years of experience in cybersecurity, with strong specialization in IAM . Proven experience as an IAM Architect or Advisor , with hands-on knowledge of platforms such as SailPoint, Saviynt, ForgeRock, CyberArk, Okta, Ping, etc. Demonstrated ability to define end-to-end IAM strategies , architectures, and business use cases across diverse industries. Excellent verbal and written communication skills —must be able to present clearly to technical and non-technical audiences. Strong business acumen with experience aligning technical solutions to client goals, industry trends, and compliance mandates. Experience in client-facing roles , with the ability to build relationships, lead discussions, and drive executive-level conversations. Ability to represent the company as a speaker or panelist at industry conferences, roundtables, or internal knowledge-sharing events. Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field; relevant IAM or security certifications (CISSP, CISM, IDPro, etc.) are a plus. Preferred Attributes: Exposure to cloud-based IAM models and zero trust architectures Prior experience working in consulting firms or global service delivery models Familiarity with IAM governance, policy frameworks, and risk-based access models

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Exploring Consulting Jobs in India

The consulting job market in India is experiencing rapid growth, with a high demand for professionals in various industries seeking expert advice and guidance. Consulting roles offer a dynamic and challenging work environment, where individuals can utilize their analytical, problem-solving, and communication skills to drive meaningful change for clients.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their thriving business ecosystems and are hotspots for consulting opportunities in India.

Average Salary Range

The average salary range for consulting professionals in India varies based on experience and expertise. Entry-level consultants can expect to earn between INR 5-10 lakhs per annum, while experienced consultants can earn upwards of INR 20 lakhs per annum.

Career Path

In the consulting industry, a typical career path may start as a Consultant, progress to a Senior Consultant, then to a Manager, and finally to a Director or Partner level. Advancement in this field is often based on performance, client relationships, and industry expertise.

Related Skills

In addition to consulting expertise, professionals in this field are often expected to have strong skills in data analysis, project management, communication, problem-solving, and business acumen.

Interview Questions

  • What is your approach to conducting a client needs assessment? (medium)
  • How do you handle conflicting priorities on multiple projects? (basic)
  • Can you give an example of a successful client engagement you led? (medium)
  • How do you stay updated on industry trends and best practices? (basic)
  • Describe a time when you had to deliver difficult feedback to a client. How did you handle it? (medium)
  • What strategies do you use to manage client expectations effectively? (basic)
  • How do you adapt your consulting style to different types of clients? (medium)
  • Can you walk us through a recent project where you had to make tough decisions under pressure? (medium)
  • How do you approach building long-term relationships with clients? (basic)
  • What tools or software do you use to streamline your consulting processes? (basic)
  • Describe a situation where you had to navigate a challenging team dynamic. How did you handle it? (medium)
  • How do you ensure the quality of your work while meeting tight deadlines? (basic)
  • Can you explain a complex concept to a non-technical client? (medium)
  • What is your process for identifying and mitigating risks in a consulting project? (medium)
  • How do you prioritize tasks when working on multiple projects simultaneously? (basic)
  • Describe a time when you had to persuade a client to adopt a new approach or strategy. (medium)
  • How do you handle resistance to change from clients or stakeholders? (medium)
  • What do you think are the key qualities of a successful consultant? (basic)
  • How do you measure the success of a consulting project? (medium)
  • Can you discuss a time when you had to quickly pivot your consulting strategy due to unforeseen circumstances? (medium)
  • How do you approach building credibility and trust with new clients? (basic)
  • What are some common challenges you face as a consultant, and how do you overcome them? (medium)
  • Can you provide an example of a time when you had to manage a project with a limited budget? (medium)
  • How do you ensure confidentiality and data security in your consulting work? (basic)
  • What do you think sets you apart from other candidates applying for this consulting role? (basic)

Closing Remark

As you navigate your job search in the consulting industry in India, remember to showcase your unique skills, experiences, and passion for helping clients succeed. Prepare thoroughly for interviews, demonstrate your problem-solving abilities, and communicate confidently. With dedication and perseverance, you can build a successful career in consulting and make a significant impact in the industry. Good luck!

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