Consultant - Software

Role Overview: As a Senior Software Developer at firstsourc in Hyderabad, IN, your role involves developing strategic solutions for new services and functionality. You will design software, participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is essential for the successful execution of your responsibilities. Key Responsibilities: - Work with IT teams to implement future automations and integrate additional ServiceNow modules - Architect ServiceNow automation and integrate with existing systems like Active Directory - Utilize hands-on experience in REST API integration, different ServiceNow integration methods, and a strong understanding of Flow Designer - Implement SAM Pro and HAM for clients, install and configure software products from ServiceNow - Conduct workshops with clients, develop custom software solutions, and customize ServiceNow applications focusing on the CSM module - Support the design and implementation of a platform operating model, create reports, gather requirements, and configure Service Operations Workspace - Collaborate with team members, provide peer leadership, conduct project tracking activities, recommend modifications to existing processes, and identify ways to improve technical output - Proactively solve problems, adhere to quality standards, comply with regulations, and work independently on multiple projects simultaneously Qualifications Required: - Bachelor's degree in Computer Science with additional coursework in management or related fields - Minimum of 3+ years of software development experience - Proficiency in Windows and Unix operating systems - Analytical skills, programming expertise, and excellent communication skills (Note: No additional details of the company were present in the provided job description.),