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6.0 - 11.0 years

12 - 19 Lacs

Pune, Bengaluru, Delhi / NCR

Hybrid

Senior Software Asset Management (SAM) Consultant -ServiceNow SAM Pro Shifts-6:30PM onwards Mandatory Skills required-SAM pro, ELP,Software licensing,Stakeholder management . The Opportunity: We are seeking an experienced Senior SAM Consultant to lead the delivery of a strategic SAM project for a large global client headquartered in the United States. The ideal candidate will bring deep hands-on expertise with ServiceNow SAM Pro and proven experience managing Tier 1 vendor licensing (Microsoft, Oracle, Salesforce). This is a client-facing role requiring excellent communication skills and the ability to work independently with enterprise stakeholders. Key Responsibilities: Operate and configure ServiceNow SAM Pro: Upload and manage entitlements Manage software models and normalization Configure allocations and use rights, Manage SaaS subscriptions, Drive and QA automated reconciliation results Set up and maintain reclamation workflows Perform license compliance reviews and optimization recommendations, Manage licensing positions and risk for tier 1 vendors (Microsoft, Oracle, Salesforce) and tier 2 vendors (e.g., Adobe, Atlassian, Jira, VMware) Track achieved cost savings, Communicate directly with client stakeholders in clear, fluent English, Deliver high-quality documentation, reports, and walkthroughs Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes Required Skills and Experience: 5+ years in SAM roles, including delivery of SAM projects or managed services Extensive hands-on experience with ServiceNow SAM Pro in a production environment Proven expertise in managing at least two Tier 1 vendors from Microsoft, Oracle, and Salesforce, Strong English communication skillswritten, verbal, and client-facing, Experience working with clients of 50,000+ end-user devices, Solid understanding of SAM best practices and software lifecycle. Desired Skills (Bonus Points): Relevant SAM certifications (e.g., ITAM certifications, specific vendor SAM certifications).

Posted 5 days ago

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The Senior Software Developer position involves developing strategic solutions for new services and functionality. You will design software and actively participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is a key aspect of this role. Your primary responsibilities will include collaborating with IT teams to implement future automations, integrating ServiceNow modules, and architecting ServiceNow automation, scripting, and integration with existing systems like Active Directory. You should have hands-on experience with REST API integration and other ServiceNow integration methods, along with a strong understanding of Flow Designer. Additionally, knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and others is essential. In this role, you will be responsible for implementing SAM Pro and HAM for clients, conducting workshops to showcase the value of solutions, developing custom software solutions, customizing ServiceNow applications, and supporting the planning and training of internal clients. Collaboration with team members, peer leadership, and adherence to quality standards and procedures are also key aspects of the position. To be successful in this role, you should have a Bachelor's degree in Computer Science or a related field, along with a minimum of 3+ years of software development experience. Proficiency in programming, software engineering standards, Windows and Unix operating systems, and excellent communication skills are necessary. You must also demonstrate strong analytical skills, ingenuity, and the ability to work independently on multiple projects simultaneously.,

Posted 2 weeks ago

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12.0 - 22.0 years

40 - 60 Lacs

Chennai

Remote

Role & responsibilities Remote Position We are seeking a highly experienced and strategic Senior ServiceNow Architect with over 12 years of hands-on experience to lead and drive our enterprise ServiceNow implementations. The ideal candidate must have deep expertise in HAM (Hardware Asset Management) , SAM (Software Asset Management) , SAM Pro , and CMDB (Configuration Management Database) modules, and the ability to architect and articulate end-to-end enterprise-level solutions across the platform. This role demands a strong mix of technical expertise, strategic vision, and consultative leadership to design scalable, secure, and optimized ServiceNow solutions that align with our business objectives. Lead the architectural design, development, and deployment of end-to-end ServiceNow solutions across HAM, SAM, SAM Pro, and CMDB modules. Serve as the technical authority and subject matter expert for all things ServiceNow, providing strategic input to roadmap planning and enterprise architecture discussions. Translate complex business requirements into ServiceNow solutions, ensuring alignment with industry best practices and business goals. Define and maintain the architectural blueprint for the ServiceNow platform, driving design consistency and reuse. Collaborate with stakeholders, business analysts, developers, and IT operations teams to ensure solutions are aligned with overall enterprise architecture. Design and implement integration strategies between ServiceNow and other enterprise systems (e.g., ERP, ITSM, discovery tools). Preferred candidate profile 1 Week Joiners Only Remote Position Ready for contractual role Drop your updated resume on suman.kumari@thehrsolutions.in

Posted 3 weeks ago

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8.0 - 13.0 years

18 - 27 Lacs

Pune, Bengaluru, Delhi / NCR

Hybrid

Software Licensing consulatnt Principal/ Engagement Manager Location: This is a hybrid opportunity in Delhi-NCR-Noida, Gurgaon, Bangalore,Hyderabad Pune area. Shifts- 12 PM- 9 PM Mandatory Skills required-SAM pro, ELP,Software licensing,Stakeholder management . Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As an Engagement Manager , you will lead the delivery and relationship management for one of our most strategic, large multinational clients within our Software Asset Management (SAM) managed service offering. We will count on you to be responsible for ensuring the successful execution of the SAM managed service, driving strategic initiatives, managing operations, and building a strong, trusted partnership. Along the way, you will get to: Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization. Lead and oversee the successful delivery and evolution of the managed SAM service for the assigned client account. Manage day-to-day SAM operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained. Drive and manage the portfolio of SAM initiatives and strategic projects for the client, including process transformation, compliance management, and optimization opportunities. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What were looking for Proven experience managing large, complex enterprise clients, ideally multinational organizations, with a focus on relationship management and service delivery. Demonstrated experience managing Software Asset Management (SAM) operations for significant accounts. Strong experience in managing SAM initiatives and strategic projects, including process improvement, compliance programs, and optimization efforts. Hands-on, practical experience with ServiceNow SAM Pro, including data management, configuration understanding, and leveraging its core functionalities.

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5.0 - 10.0 years

0 - 2 Lacs

Hyderabad, Pune

Hybrid

Job DescriptionJob Description Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer • Business rules • Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

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8.0 - 13.0 years

30 - 45 Lacs

Chennai

Remote

Essential Functions : Serves as a subject matter resource (SMR) on ServiceNow ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), ITOM, CMDB, and related systems; providing necessary support for all process initiatives and cross-functioning systems. Architects, develops, integrates, and implements ServiceNow solutions. Writes custom scripting and integrates 3rd party software with applications such as Workday and Dynamics 365. Develops and modifies ServiceNow workflows, forms, lists, business rules, and UI components. Owns and develops custom integrations of ServiceNow HAM with Microsoft Endpoint Configuration Manager. Designs, codes, debugs, documents, deploys, and maintains solutions in a highly efficient and effective manner Creates and configures workflow administration, reports, and data imports. Creates, maintains, and enhances reports, dashboards, homepages, and custom views. Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), and scheduled jobs/reports. Assesses new releases and provides direction regarding the adoption of new features. Coordinates application and platform upgrades. Monitors the health, usage, and overall compliance of ServiceNow and its applications. Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap at Glidewell. Collaborates with service, infrastructure, and support teams to ensure adequate delivery of their objectives Participates in design reviews, user requirements sessions, and development teams to deliver features and capabilities supporting automation initiatives. Collaborates with Product Owners, stakeholders, and Engineering teams to understand, estimate, prioritize, and implement solutions. Participates in establishing coding standards to support consistency. Reviews and applies requirements from external and internal teams and aligns with ServiceNow development. Configures out-of-the-box workflows and creates/maintains custom workflows. Facilitates cross-discipline awareness including cross-training and engagement in processes, gathering service-related data, creating dashboards, and participating in performance improvement initiatives. Develops work instructions to ensure that activities are properly documented. Develops user-friendly catalog items with experience in writing workflows. Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support. Schedules, installs, and tests system software upgrades; executes platform upgrades on an as-needed basis. Escalates and works with ServiceNow, Inc. for complex issues out outages. Identifies critical metrics and develops ad-hoc system reports. Translates data into meaningful formats and presents to IT leadership. Performs other related duties and projects as business needs require at direction of management. Education and Experience: Bachelor's Degree in Information Technology or relevant field, required; or additional working experience in lieu. A minimum of eight (8) years of relevant experience in Information Technology, is required. A minimum of eight (8) years of experience as an Application Developer or Systems Engineer, is required. Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required. ServiceNow architecture and implementation experience, are required. ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, a plus. ITIL v3 Foundations Certification, a plus. Note: Please apply if you have experience in SAM Pro Module in ServiceNow Perks and benefits Work From Home Insurance Benefits Great Work Culture

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4.0 - 8.0 years

10 - 18 Lacs

Chennai

Hybrid

Experience - 4+ Years Location - Chennai Responsibilities Direct Responsibilities Coordination for all questions of License Management / Software Asset Management (SAM) Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance) Ensuring, auditing and developing compliance in the implementation of the BNP Paribas Group's SAM requirements, as well as participation in software audits and relevant internal audits Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.) Maintaining and monitoring of the PI Germany Software Asset Portfolio Interact with internal departments and stakeholders offering guidance on SAM topics like Responsible for the introduction process of new Software product into the Software portfolio of PI Germany, this includes the introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA and licensing research Counterpart for the Open Source Owner for all relevant topics in case an OSS Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests) Monitor renewals and new software purchases Coordinate and contribute to SAM audits and SAM inventories (driven by SOAM) with the internal departments and stakeholders Participate in ITIL-SAM improvement initiatives Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment and usage of software Contact person for contractual sand license specific questions regarding the existing software products Contributing Responsibilities Act as an ambassador of SAM topics for PI Germany Support the local PI team in all topics related to SAM Interacting with corporate security, IAM and risk practices to ensure that the software is compliant Provide license reports on requested applications Support and guidance counterpart for the responsible Application Owners Counterpart for all Software product related questions internally and externally Technical & Behavioral Competencies Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU) Deep architectural and conceptual knowledge of the SAM lifecycle Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI Strong customer service orientation Specific Qualifications (if required) ITIL Foundation (or higher) mandatory ITAM / CSAM certifications at plus Agile certification at plus

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6.0 - 11.0 years

19 - 25 Lacs

Mumbai

Work from Office

About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. For more details check out http://www.generalmills.com Purpose of the role The D&T Analyst II Software License Compliance - VMO is an individual contributor role that requires strong project management skills, excellent client communication, and a deep understanding of SAM best practices. Key Accountabilities 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Lead the development and implementation of enterprise-wide SAM frameworks and processes. Define requirements and act as Product Owner for SAM tool implementations (ServiceNow, Flexera, SAMPro preferred). Manage the lifecycle of software assets, ensuring license compliance and minimizing risk. Review and interpret complex software contracts, including agreements, subscriptions, and support terms. Develop and maintain accurate entitlement license positions for major software publishers. Conduct regular software audits and manage publisher renewals. Identify and implement opportunities for optimization, cost savings, and risk mitigation within hardware and software asset lifecycles. Provide expert guidance on application rationalization. Collaborate with stakeholders across the organization to ensure alignment and support for SAM initiatives Preferred Qualifications 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Proven experience leading large-scale SAM projects within an enterprise environment. Deep understanding of SAM tools (ServiceNow, Flexera, SAMPro, etc.) and their integration with discovery sources. Expertise in Software Publishers - Microsoft,IBM, Oracle, Expertise in software contract review and interpretation. Strong analytical and problem-solving skills. Data Analysis & Visualization: Proficiency in data analysis tools (e.g., SQL, Tableau, Power BI) to extract insights from SAM data and create compelling reports. ITIL Certification: Demonstrates a broader understanding of IT service management best practices. Cloud SAM Experience: Experience managing software assets in cloud environments (AWS, Azure, GCP) ITIL and Tool Certification preferred

Posted 2 months ago

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9.0 - 12.0 years

37 - 70 Lacs

Bengaluru

Hybrid

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong here! This position is based in Bangalore, India. We recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with the Responsible Flexibility Guidelines. Purpose and Scope: Manages the Software Asset Management lifecycle for all software assets globally. This role will be responsible for developing and implementing Astellas global strategy for maximizing the value of our software assets, including overseeing the planning, acquisition, deployment, monitoring, maintenance, and retirement of software assets. Responsibilities and Accountabilities: Strategic Leadership: Develop and implement a comprehensive software lifecycle management strategy, with the goal of maximizing value, minimizing risk, and minimizing cost. Software Lifecycle Management: Manage the planning, acquisition, deployment, monitoring, maintenance, administration, and disposal of software licensing. Evaluate and rationalize the total portfolio of software vendors, services, and products utilizing spend analytics and market intelligence. Negotiation and Contracting: Negotiate and oversee contracting process for Enterprise License Agreements and/or Master Services Agreements with strategic software publishers (enterprise level agreements). Oversee/manage $100M+ in software spend annually across 600+ software agreements. Compliance and Risk Management: Ensure compliance with relevant regulations and standards, and manage the global audit protocol for software providers, including maintaining the audit playbook for internal Astellas stakeholders. Tools and Processes: Own and manage the Software Asset Management tools used for managing the software lifecycle and reporting. Software/Hardware Store: Work closely with End User Computing, Hardware Asset Management, and other DigitalX teams to create and manage a user-friendly internal software/hardware store which allows end users to easily obtain standard software/hardware products. Vendor Management: Collaborate with vendors and suppliers to negotiate contracts, manage relationships, and ensure the delivery of high-quality products and services. Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of software lifecycle management processes and drive improvements. Location(s) Bengaluru, India Requirements Required Qualifications: Educational Background: Degree in Business Administration, Accounting, Information Technology, Computer Science, Engineering, or related field. 8+ years of software asset management experience, with a strong understanding of industry best practices. Detailed understanding of software publisher licensing models including, but not limited to, Microsoft, Oracle, SAP, and server-based licensing in physical, virtual, and cloud instances. Experience successfully defending organizations against Software Audits. Strong understanding of software compliance standards and regulations (e.g., ISO, ITIL). Strong understanding and extensive experience with ServiceNow SAM Pro, including implementation, configuration, integration, etc. Demonstrable track record in delivering cost optimization in the software asset management space. Preferred Qualifications: Relevant certifications such as Certified Software Asset Manager (CSAM), ITIL, or other industry-recognized credentials. Advanced Degree (e.g. Master of Business Administration). Consulting Experience. Experience working in the Pharmaceutical or other highly regulated industry.

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5.0 - 10.0 years

9 - 13 Lacs

Hyderabad

Work from Office

ServiceNow ITAM, CMDB ITSM Developer2 About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Posted 2 months ago

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