- Learning & Development
- Assist in executing learning programs for technical, functional, and leadership capabilities.
- Support onboarding, upskilling, and career development initiatives across global teams.
- Curate and share relevant articles, videos, and resources to promote continuous learning.
- Design internal promotions and communication campaigns to drive engagement with L&OD initiatives.
- Explore and integrate AI-powered learning tools and platforms to enhance personalization and scalability.
- Organizational Development
- Contribute to initiatives that enhance employee engagement, team effectiveness, and cultural alignment.
- Support change management efforts and help embed Icertis values into everyday practices.
- Assist in implementing competency frameworks and development pathways for various roles.
- Data & Insights
- Create and maintain dashboards (including Power BI) to track learning metrics, participation, and impact.
- Track attendance and participation in learning programs and generate regular reports.
- Follow up on feedback from learning sessions and development programs to drive continuous improvement.
- Stakeholder Coordination
- Coordinate with internal stakeholders and external partners for content development, program delivery, and logistics.
- Ensure timely communication, alignment, and execution of L&OD initiatives across teams.
- Bachelor s or Master s degree in HR, Psychology, Education, or related field.
- 2+ years of experience in L&D or OD, preferably in a tech or SaaS environment.
- Familiarity with instructional design, digital learning tools, and LMS platforms.
- Experience with Power BI or similar tools for dashboard creation and data visualization.
- Exposure to AI tools and platforms used in learning and development (e.g., adaptive learning systems, chatbots, content generation).
- Strong communication, facilitation, and project coordination skills.
Key Competencies:
- Digital Fluency
- Collaboration & Stakeholder Management
- Analytical Thinking
- Learning Agility
- Innovation & Creativity
- AI Awareness & Application
As an L&OD Consultant, you will support the design, delivery, and evaluation of learning and organizational development initiatives that align with Icertis strategic goals. You will collaborate with cross-functional teams to foster a culture of continuous learning, innovation, and high performance.