Hello,Greetings from Sarathi Softech! We are hiring an IT Support Engineer (Fresher) for our Pune location.No. of Openings: 1Salary Offered:During Probation (6 Months): 15,000 per monthPost-Confirmat...
Hello,Greetings from Sarathi Softech!
We are hiring an IT Support Engineer
(Fresher) for our Pune location.
No. of Openings:
1
Salary Offered:
During Probation (6 Months): 15,000 per month
Post-Confirmation CTC: 2.61 LPA
About Sarathi Softech:
We provide end-to-end billing solutions, starting from Gap Analysis, Consultation, Licensing, Implementation, and Support to the global telecom sector using cutting-edge tools, technologies, software, and service platforms.
With a legacy of over 15 years, Sarathi Softech is known for its innovation and exceptional service delivery. Our team of 40+ professionals, many of whom have been with us for over 9 to 14 years, reflects our employee-first culture and stability.
If you re looking for a place that values your potential, offers hands-on learning, and encourages long-term growth, Sarathi is where you belong.
Roles and Responsibilities:
- Provide first-level technical support for internal users
- Install, configure, and maintain computer hardware and software
- Monitor and support LAN, WAN, printers, and peripheral devices
- Handle email and user account setups
- Troubleshoot hardware/software/network issues
- Assist in data backup, recovery, and antivirus maintenance
- Maintain IT inventory and logs of support activities
- Coordinate with vendors for hardware/software AMC
- Follow escalation matrix for unresolved issues
- Ensure compliance with IT policies and security protocols
What Do We Offer?
We give you all the tools you need to succeed from real-time training and challenging assignments to one-on-one mentoring and full-time opportunities.
If youre serious about building a strong foundation in IT infrastructure and support, you ll thrive here.
Why Should You Apply?
- Friendly, supportive work culture
- Exposure to a wide range of IT systems and environments
- Long-term career opportunities and growth
- Telecom background not mandatory
- We focus on ability, teamwork, and a willingness to learn
What You Need Is:
- Education:
- Diploma in Computer Engineering
- OR BCA/BCS (Full-time)
- Minimum 60% aggregate throughout academics
Note:
BE Computer, MCA, and MCS are not eligible
- Strong knowledge of OS Windows and Ubuntu Linux, Computer Hardware, and Networking.
- Good understanding of Linux and Windows OS and Software troubleshooting and resolving problems.
- Strong problem-solving skills and willingness to learn
- Good communication and team collaboration skills
- Comfortable working full-time from the office whenever required
Sarathi Softech is committed to building a diverse and inclusive team. We encourage applicants from all backgrounds to apply. Qualified candidates will receive consideration without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
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