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Business Analyst (SME) + Content Writer

15 - 20 years

10 - 14 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


We are seeking a highly skilled Content Writer with a Business Analyst background and strong telecom domain knowledge to lead the creation of compelling, strategic content that drives engagement and supports business objectives. This role blends content strategy, and analytical thinking, requiring a candidate who can translate complex telecom and product concepts into user-centric digital content.

About Sarathi Softech

We provide end-to-end billing solutions starting from Gap Analysis, Consultation, Licensing, Implementation, and Support to the global telecom sector with leading-edge tools, technologies, software, and services platforms. We have a proud heritage, built over 15 years, and a worldwide reputation for pioneering products and exceptional service. With around 40+ people, many of whom are with us for more than 10 to 14 years now, we are growing continuously. We re a great place for you that rewards your worth, gives you challenging work to do, and grow your career.

What You Will Be Doing

  • Using your industry and domain knowledge, create content in relevant areas.
  • Research new upcoming trends, technology and functional features.
  • Do a study of competitor contents and analyse their strong areas and weak areas.
  • Write a compelling SEO targeted content for crucial topics where there is potential for growth in traffic.
  • Attend product roadmap meetings, client meetings to keep tabs on the latest developments in the platform.
  • Gather the latest information on newer product features and create pillar pages for such features.
  • Advise product roadmap team on newer features and answer their questions based on the industry experience.
  • The role will evolve to take new shape in 2 to 3 years timeframe and there will be career roadmap of growth into more analysis and consulting role on projects as well.
  • For the first 2 to 3 years, the role will involve 90% content writing and 10% business analyst and consulting role.
  • Be on top of the latest Product functionality and features and use the knowledge to provide demos to prospects and clients as needed

What You Need

  • Minimum 2 years hands-on experience in telecom BSS, OSS, 5G, or network infrastructure
  • Experience as a business analyst, including requirement gathering, stakeholder communication, documentation, testing and commissioning
  • Willingness to learn SEO skills that can help with writing SEO targeted content.
  • Willingness to learn and apply new tools and formats such as WordPress, Google Analytics, Webmaster Tools, SEMrush, Jira, Postman, XML/JSON, REST/SOAP
  • Excellent written English, storytelling skills, and the ability to make complex telecom topics easy to understand
  • Self-starter attitude, attention to detail, ability to multitask and work well across teams

    Preferred Qualifications:

  • Bachelor s degree in Communications, Marketing, Engineering, Telecom, or related fields
  • Prior experience writing for enterprise telecom products or platforms (B2B/SaaS)

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