405 Concreting Jobs - Page 3

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Genesys Contact Center QM Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary Must work in US Hrs (8am-4PM)Must have tier 1 production support experience for a contact center platform; types of issues and troubleshooting include headset issues, login/access issues, permissions issues, disconnected callsAs an Application Support Engineer, you will act as software detectives, prov...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Genesys Contact Center QM Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary Must work US hours - 8am-4pm ET or 9am-5pm ETMust have tier 1 production support experience for a contact center platform; types of issues and troubleshooting include headset issues, login/access issues, permissions issues, disconnected callsAs an Application Support Engineer, you will act as software ...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Cloud Contact Center Implementation Good to have skills Contact Center Technology Capabilities Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to...

Role & responsibilities Strong understanding of structural and civil engineering drawings. Expertise in steel and shuttering work execution. Hands-on experience in site supervision and team management. Ability to maintain quality control and timely completion. Supervise day-to-day site execution for steel reinforcement and shuttering works. Ensure all works are executed as per approved structural drawings, design, and quality standards. Coordinate with engineers, contractors, and labour teams to ensure smooth progress of work. Preferred candidate profile We have an urgent opening for a skilled Civil Supervisor (Steel and Shuttering Works) to join our team for ongoing structural and civil con...

The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 11-Analyst _Entity (S&C GN) Management Level :Level 11-Analyst Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Join our team of SONG consultants who solve ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless o...

JAL Bath Fittings is looking for Construction Supervisor to join our dynamic team and embark on a rewarding career journey. Supervise on - site construction activities, ensuring adherence to design specifications, timelines, and safety regulations. Coordinate with architects, engineers, and subcontractors to achieve project milestones efficiently. Monitor resource utilization, quality control, and compliance with statutory standards. Provide daily progress reports and resolve site issues promptly to maintain smooth project execution. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage...

Job summary Senior Manager - Project Execution/ Project Planning - GCC Real-estate Project Management The project Manager will lead end - end real-estate planning and execution For Global Capability Center (GCC) set-ups ensuring on-time cost effective quality delivery of office aligned with organizational goals. Responsibilities This role involves coordination with GCC service line verticals IPC partners design & build partners compliance team and IT and interact with all internal functional leads of respective delivery functions for RE and connect with clients account managers and client for project planning and execution. Leads the Project management and governance of GCC projects for co-o...

Job Description: Job Title: ICM/TFFI Center of Excellence Account Activity Review Associate Corporate Title: Associate Location: Bangalore, India Role Description The Corporate Bank was set up independently in 2019 and is now at the center of Deutsche Banks new strategy. The Corporate Bank is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) Trade Finance Financial Institutions (TFFI) for our Correspo...

GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to ...

About the Role: Acore technical position that acts as a technical lead for Genesys Cloud ContactCenter solution deployment. Requires expert level knowledge and understandingof Genesys Cloud architecture, Applications, infrastructure, Systems design andIntegrations. Responsible for understanding / capturing the businessrequirements, Preparation of Design Document, Implementation of therequirements and supporting customer at different stages during the customer servicelife cycle. Key Responsibilities: Capture / Understand the businessrequirement from customer. Create Low level design document based onthe customer business requirement. Deployment / Configuration of Genesys Cloudcontact center b...

Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Comm...

About the Role : ATechnical position that acts as a technical Level2 expert for Genesys CloudContact Center solution deployment. Requires strong knowledge and understandingof Genesys Cloud architecture, Applications, infrastructure, Systems design andIntegrations. Responsible for Implementation of the requirements and supportingcustomer at different stages during the customer service life cycle. Key Responsibilities : Deployment / Configuration of Genesys Cloudcontact center based on the low-level design Create test plan as per Businessrequirement and validate all functionalities Provide Training to End users (Agents /Supervisors / Admin) Identify and resolve issues observed duringdeployment...

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsible for developing and managing accurate mid to short-term forecasting models Design and implement strategies to assist our clients in their strategies to grow and acquir...

About The Role Job Title Industry SME Banking / Senior Manager S&C GN SONG Management Level :06 Senior Manager Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformation. Job Summary : We are seeking an initiative-taking and experienced Senior Manager to lead our Customer Service team, with a strong focus on leveraging technology, driving innovation, creating business value, reducing operational ex...

About The Role The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 10- Senior Analyst_Entity (S&C GN) Management Level:Level 10- Senior Analyst Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : J...

About The Role Job Title:Analyst Amazon Connect Skills, Experience & Education Required Skills: Amazon Connect Contact Center AWS Contact Center Services Amazon Connect Flows AWS Lambda and Lex Bots API Integration and Development Contact Center Transformation and Implementation Preferred Skills: (blank) Roles & Responsibilities Design and implement cloud contact center solutions using Amazon Connect Develop Amazon Connect flows and integrate AWS Lambda and Lex bots Collaborate with solution architects to define AWS-based contact center architecture Support cloud transformation strategy and vendor assessment activities Create business cases and transformation approaches for contact center mi...

About The Role The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level:Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team...

About The Role Job Title - GN - SONG - Service - Nice CXOne - Senior Manager Management Level: 06/ Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Cloud contact center/ CCaaS/ Conversational AI Good to have skills: Nice CXone Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales As part of these, you will drive the following: Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project worklo...

Job Purpose Duties and Responsibilities Responsibility is to achieve AOP targets of Touch free collections for all products and verticals. Enhancing revenue from Nil Pos, Penal collection and partner commission Driving Seat utilization Exploring new digital channels. Revenue generation through Penal collection and partner commission Required Qualifications and Experience Graduate/Post-graduate with 2 to 3 years Call Center experience Excellent communication and Leadership skills Knowledge of Dialer & campaign management Data analysis & Channel Strategy Coordination with inter department viz. Analytics, IT Vendor Management and controlling attrition Coordination with channel partners for digi...

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsible for developing and managing accurate mid to short -term Capacity planning models. These forecasts inform staffing, budgeting, and operational decisions across multipl...

Job Overview: iEnergizer is hiring for the Vegas US Voice Banking Process. This role involves handling voice-based customer service inquiries related to US banking products and services. We are looking for candidates with excellent communication skills, both verbal and written, to join our dynamic team. If you have prior experience in an international call center (minimum of 6 months) or are a fresher with strong communication abilities, we encourage you to apply. This is a work-from-office position with night shifts and offers a great opportunity to grow in the banking support domain. Key Responsibilities: Provide high-quality voice-based customer support related to US banking services. Ass...

Civil site engineer and manager required for a substation transmission line EPC plant Qualification- Minimum diploma Civil Exp- 2 yrs for engineer and 10 yrs for manager Salary- upto 7.5 lacs Location- Bikaner, gujrat, maharastra Required Candidate profile Skills- must have exprience in 132 KVA substation EPC Wtsapp me resume at 8199987992- Hr recruiter

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support v...