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3.0 - 6.0 years
3 - 7 Lacs
mumbai, pune, delhi / ncr
Work from Office
About The Role Roles and Responsibilities : Manage the overall running of the sales team Develop and implement strategic sales plans that expand a companys customer base and solidify its presence. Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams strengths and weaknesses Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them. Developing and implementing new sales initiatives, strategies and programmes to capture key demographics Liaise and develop profession...
Posted 1 week ago
1.0 - 2.0 years
2 - 2 Lacs
west bengal
Work from Office
Position : Telle Caller Purpose: We are seeking a proactive and target-oriented Telecalling Recruiter to support high-volume blue-collar hiring for our security guarding operations. This role requires someone who is comfortable working on the phone, engaging with candidates from semi-urban and rural areas, and ensuring a steady pipeline of eligible candidates for training and deployment. Key Responsibilities: Tele calling & Candidate Sourcing Make outbound calls to job seekers, job portals, referral networks, and past candidate databases. Clearly communicate job role, salary, documents required, and benefits to prospective candidates. Maintain a daily call count and engagement tracker. Candi...
Posted 1 week ago
10.0 - 20.0 years
6 - 12 Lacs
ludhiana, bengaluru
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of t...
Posted 1 week ago
5.0 - 8.0 years
10 - 14 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI S/4HANA Accounting, WinRunner,Cisco Request Center Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team throu...
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless o...
Posted 1 week ago
2.0 - 7.0 years
13 - 18 Lacs
gurugram
Work from Office
About The Role Job Title:Analyst Amazon Connect Skills, Experience & Education Required Skills: Amazon Connect Contact Center AWS Contact Center Services Amazon Connect Flows AWS Lambda and Lex Bots API Integration and Development Contact Center Transformation and Implementation Preferred Skills: (blank) Roles & Responsibilities Design and implement cloud contact center solutions using Amazon Connect Develop Amazon Connect flows and integrate AWS Lambda and Lex bots Collaborate with solution architects to define AWS-based contact center architecture Support cloud transformation strategy and vendor assessment activities Create business cases and transformation approaches for contact center mi...
Posted 1 week ago
10.0 - 15.0 years
9 - 14 Lacs
gurugram
Work from Office
About The Role Job Title - GN - SONG - Service - Nice CXOne - Manager Management Level: 07/ Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Cloud contact center/ CCaaS/ Conversational AI Good to have skills: Nice CXone Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales As part of these, you will drive the following: Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project workload and analysi...
Posted 1 week ago
2.0 - 7.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level:Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team...
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity...
Posted 1 week ago
2.0 - 5.0 years
1 - 5 Lacs
bengaluru
Work from Office
We are looking for a highly skilled and experienced Analyst to join our team at the GBS Support Center in Herbalife Int India Pvt Ltd. The ideal candidate will have 2-5 years of experience in a related field. Roles and Responsibility Provide technical support and analysis to clients via phone, email, or chat. Troubleshoot and resolve complex issues efficiently. Collaborate with internal teams to identify and implement process improvements. Develop and maintain documentation of processes and procedures. Analyze data and provide insights to inform business decisions. Ensure compliance with company policies and procedures. Job Requirements Strong analytical and problem-solving skills. Excellent...
Posted 1 week ago
2.0 - 7.0 years
11 - 15 Lacs
pune
Work from Office
About The Role Job Title - GN - SONG - Service - Nice CXOne - Senior Manager Management Level: 06/ Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Cloud contact center/ CCaaS/ Conversational AI Good to have skills: Nice CXone Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales As part of these, you will drive the following: Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project worklo...
Posted 1 week ago
5.0 - 10.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...
Posted 1 week ago
5.0 - 10.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...
Posted 1 week ago
5.0 - 8.0 years
16 - 20 Lacs
hyderabad
Work from Office
About The Role Job Title - S&C Global Network - AI - Hi Tech - Data Science Senior Analyst Management Level: 10-Senior Analyst Location: Bengaluru Must-have skills: Prompt Engineering Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU? We are seeking a skilled and experienced Se...
Posted 1 week ago
4.0 - 9.0 years
16 - 20 Lacs
hyderabad
Work from Office
About The Role Job Title - S&C Global Network - AI - Hi Tech - Data Science Senior Analyst Management Level:10-Senior Analyst Location:Bengaluru Must-have skills: Prompt Engineering Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU? We are seeking a skilled and experienced Seni...
Posted 1 week ago
3.0 - 6.0 years
6 - 11 Lacs
bengaluru
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview As a Senior Talent Sourcer at TE Connectivity, you will be responsible for identifying and engaging top talent across core engineering and business functions in EMEA region. Leveraging advanced sourcing techniques, market insights, and talent mapping, you will build strategic talent pools and support regional hiring needs. This role requires strong collaboration with global teams, data-driven decision-making, and a proactive approach to continuously improve sourcing outcomes and candidate experience. Job Responsibilities: Uti...
Posted 1 week ago
1.0 - 4.0 years
10 - 15 Lacs
bengaluru
Work from Office
Job Description: Job Title: ICM/TFFI Center of Excellence Account Activity Review Associate Corporate Title: Associate Location: Bangalore, India Role Description The Corporate Bank was set up independently in 2019 and is now at the center of Deutsche Banks new strategy. The Corporate Bank is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) & Trade Finance Financial Institutions (TFFI) for our Corres...
Posted 1 week ago
3.0 - 8.0 years
10 - 15 Lacs
mumbai
Work from Office
Job Description: Job Title: ICM/TFFI Center of Excellence Account Activity Review Associate Corporate Title: AVP Location: Mumbai, India Role Description The Corporate Bank was set up independently in 2019 and is now at the center of Deutsche Banks new strategy. The Corporate Bank is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) & Trade Finance Financial Institutions (TFFI) for our Correspondent B...
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsible for developing and managing accurate mid to short -term Capacity planning models. These forecasts inform staffing, budgeting, and operational decisions across multipl...
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets. R...
Posted 1 week ago
0.0 - 3.0 years
2 - 6 Lacs
mumbai
Work from Office
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...
Posted 1 week ago
1.0 - 4.0 years
10 - 15 Lacs
bengaluru
Work from Office
Role Description The Corporate Bank was set up independently in 2019 and is now at the center of Deutsche Banks new strategy. The Corporate Bank is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) & Trade Finance Financial Institutions (TFFI) for our Correspondent Banking clients. The team (located in Berlin and Mumbai) is tasked with providing vital levels of KYC due diligence and Non-Financial Crim...
Posted 1 week ago
0.0 - 3.0 years
2 - 6 Lacs
chandigarh
Work from Office
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...
Posted 1 week ago
10.0 - 20.0 years
8 - 10 Lacs
jalandhar, ludhiana, bhopal
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of t...
Posted 2 weeks ago
10.0 - 20.0 years
8 - 10 Lacs
bhopal, hyderabad
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of t...
Posted 2 weeks ago
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