Concession Incharge ( Food & Beverage )

Key Responsibilities

1. Concession & Outlet Operations

• Oversee operations of all F&B outlets (e.g., popcorn counters, beverage kiosks, food courts).
• Ensure timely service, especially during show intervals or peak mall hours.
• Coordinate with cinema schedules to manage food preparation and rush-hour staffing.

2. Inventory & Stock Management

• Monitor daily stock of food, beverages, and packaging material.
• Forecast demand during weekends, festivals, and blockbuster releases.
• Coordinate with suppliers for timely replenishment without overstocking.

3. Team Supervision

• Hire and train counter staff, cashiers, and food prep team.
• Monitor performance, grooming standards, and customer interaction.
• Schedule shifts according to show timings and crowd flow.

4. Customer Service

• Ensure quick and courteous service at all counters.
• Handle complaints or service issues promptly.
• Train staff on upselling combos and promotional items.

5. Compliance & Hygiene

• Maintain hygiene standards as per FSSAI or local health regulations.
• Conduct daily outlet cleaning checks.
• Ensure proper food handling, storage, and disposal practices.

6. Sales & Promotions

• Monitor daily sales and implement strategies to increase revenue (e.g., combo offers, limited-time snacks).
• Coordinate with marketing for food-related campaigns or movie-themed offerings.
• Track top-selling items and customer preferences.

7. Cash & Billing Control

• Oversee POS systems and cash handling procedures.
• Ensure all sales are properly recorded and reconciled.
• Prevent pilferage or misuse of discounts/offers.

8. Coordination with Mall/Theatre Management

• Work closely with mall operations or theatre GMs for event planning, food-related promotions, or space management.
• Ensure F&B operations align with brand standards of the cinema or mall.

Skills & Experience Required

• Experience in high-volume QSR (Quick Service Restaurants) or cinema F&B.
• Knowledge of POS systems, food hygiene, and inventory management.
• Strong leadership, customer service, and problem-solving skills.
• Ability to manage peak crowd pressure and tight timelines (especially during intervals or holidays).

Male Candidates Only

Qualification : Diploma In Hotel Management,

Contact No : 9677771337.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person