Concession Incharge ( Food & Beverage )

Role & responsibilities

Concession & Outlet Operations

• Oversee operations of all F&B outlets (e.g., popcorn counters, beverage kiosks, food courts).
  
• Ensure timely service, especially during show intervals or peak mall hours.
  
• Coordinate with cinema schedules to manage food preparation and rush-hour staffing.
  

Inventory & Stock Management

• Monitor daily stock of food, beverages, and packaging material.
  
• Forecast demand during weekends, festivals, and blockbuster releases.
  
• Coordinate with suppliers for timely replenishment without overstocking.
  

Team Supervision

• Hire and train counter staff, cashiers, and food prep team.
  
• Monitor performance, grooming standards, and customer interaction.
  
• Schedule shifts according to show timings and crowd flow.
  

Customer Service

• Ensure quick and courteous service at all counters.
  
• Handle complaints or service issues promptly.
  
• Train staff on upselling combos and promotional items.
  

Compliance & Hygiene

• Maintain hygiene standards as per FSSAI or local health regulations.
  
• Conduct daily outlet cleaning checks.
  
• Ensure proper food handling, storage, and disposal practices.
  

Sales & Promotions

• Monitor daily sales and implement strategies to increase revenue (e.g., combo offers, limited-time snacks).
  
• Coordinate with marketing for food-related campaigns or movie-themed offerings.
  
• Track top-selling items and customer preferences.
  

Cash & Billing Control

• Oversee POS systems and cash handling procedures.
  
• Ensure all sales are properly recorded and reconciled.
  
• Prevent pilferage or misuse of discounts/offers.
  

Coordination with Mall/Theatre Management

• Work closely with mall operations or theatre GMs for event planning, food-related promotions, or space management.
  
• Ensure F&B operations align with brand standards of the cinema or mall.
  

Skills & Experience Required

• Experience in

  high-volume QSR

  (Quick Service Restaurants) or

  cinema F&B

  .
• Knowledge of

  POS systems

  , food hygiene, and

  inventory management

  .
• Strong leadership,

  customer service

  , and

  problem-solving

  skills.
• Ability to manage

  peak crowd

  pressure and tight timelines (especially during intervals or holidays).

Male Candidates Only.

Contact : 9677771337.