22 Cinema Operations Jobs

Duty Manager for PVR INOX LIMITED Qualification - Diploma /Bachelor's in (Hotel Management/Travel & Tourism/Hospitality/Catering Management) Job Purpose: Responsible for smooth running of the Cinema in accordance with the set of company Policies and Procedures under the general guidance and supervision of the Cinema Head. Also, oversees and directs all aspects of concession operations, box-office and Guest satisfaction. Acts as Cinema In-charge in absence of Cinema Head / Centre Custodian. Key Responsibilities: * Handling operations on day-to-day basis. * Key management includes Opening &Closing of shift (in-presence). * Cash Management includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. * Monitoring and controlling of inventory * Quality level of Products and Services * Customer satisfaction * Merchandising and Marketing * Operating costs * Sanitation, cleanliness and hygiene of the entire area under his/her purview. * Ensure optimum performance in specific jobs assigned in the above areas. * Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. * Check for staff grooming/ discipline. * Preparing of Weekly roaster for ESPs. * To introduce new ways and means to minimize transaction time at box office and at the concessions. * Oversees the services of Cinema from box-office to concessions and cleaning, to ensure highest standards and quality services at all times. * Conducts operation training to ESPs & Duty Officers (under the guidance of Cinema Head)to enhance job performance and productivity. * Coaching and initiate disciplinary action (if necessary) to ensure complete adherence of operation SOPs. * Establishes and maintains the record systems to include but not limited to: * Spot Check file * LAM files * Activities file * File on customer comments form. * Ticket register * Lost and found register. * Complimentary ticket register * Legal registers

Duty Manager for PVR INOX LIMITED Qualification - Diploma /Bachelor's in (Hotel Management/Travel & Tourism/Hospitality/Catering Management) Job Purpose: Responsible for smooth running of the Cinema in accordance with the set of company Policies and Procedures under the general guidance and supervision of the Cinema Head. Also, oversees and directs all aspects of concession operations, box-office and Guest satisfaction. Acts as Cinema In-charge in absence of Cinema Head / Centre Custodian. Key Responsibilities: * Handling operations on day-to-day basis. * Key management includes Opening &Closing of shift (in-presence). * Cash Management includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. * Monitoring and controlling of inventory * Quality level of Products and Services * Customer satisfaction * Merchandising and Marketing * Operating costs * Sanitation, cleanliness and hygiene of the entire area under his/her purview. * Ensure optimum performance in specific jobs assigned in the above areas. * Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. * Check for staff grooming/ discipline. * Preparing of Weekly roaster for ESPs. * To introduce new ways and means to minimize transaction time at box office and at the concessions. * Oversees the services of Cinema from box-office to concessions and cleaning, to ensure highest standards and quality services at all times. * Conducts operation training to ESPs & Duty Officers (under the guidance of Cinema Head)to enhance job performance and productivity. * Coaching and initiate disciplinary action (if necessary) to ensure complete adherence of operation SOPs. * Establishes and maintains the record systems to include but not limited to: * Spot Check file * LAM files * Activities file * File on customer comments form. * Ticket register * Lost and found register. * Complimentary ticket register * Legal registers

Responsibilities: Lead operational excellence Oversee cinema ops Manage team performance Drive revenue growth Ensure customer satisfaction

You will be joining PVR Limited, the leading multiplex chain in India, as a Cinema General Manager. In this full-time on-site role based in Gurugram, your primary responsibility will be to supervise the daily operations of the cinema, ensuring top-notch customer service, managing the staff effectively, and maintaining the technical equipment in excellent condition. Your duties will also involve handling financial transactions, devising and executing marketing strategies, ensuring strict adherence to safety regulations, and striving to provide patrons with an exceptional cinema experience. Your role will play a crucial part in maintaining the superior quality ambiance, cutting-edge technology, and outstanding service standards that PVR Limited is renowned for. If you are passionate about the entertainment industry, possess strong leadership skills, and have a knack for delivering exceptional customer experiences, this opportunity at PVR Limited is tailor-made for you. Join us in revolutionizing the multiplex experience and setting new benchmarks in cinema viewing.,

Responsibilities: Proficiency in using MS Office Team Building Skills Creative thinker with a high degree of integrity and discipline Strong knowledge of consumer/cultural trends Interpersonal and negotiating skills Well-developed relationship building skills; Excellent conflict resolution and problem-solving skills Self-motivation and drive towards winning and a “can do” attitude Fluency in English Responsible for the smooth functioning of the day to day operations at the site level

Role & responsibilities An Assistant Manager is responsible for implementing workflow procedures based on direction from the company's SOP. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace. l Provide assistance to unit Manager in all administrative & operational matters, documentation & reporting l Taking Feedback via feedback form from Customers min. once in a week submitted to Unit Manager. l Expense controlling - Checking of Accounting records, keep track of major expenses(Like Phone Bills, Electricity, Maintenance ) and suggest corrective actions in a way to Control the expenses to Unit Manager l legal licensing work( Cinema License, Food License, Health License, Electrical License & R&B License) l Asst. Manager / HOD in all administrative matters. l Suggest innovative ideas for revenue generation to Unit Manager l Work as per the guidance of the Manager. l Proper training to new joinee and guide him for effective work as per his JD l Maintain relationship with staff and inform manager about any updates l Looking after staff matters and staff related issues. l Manage and communicate shift schedule of staff. l Communicate and make understand of Policies, rules and regulation to staff. l Check and monitor that all staff must punch as per time schedule allocated. l Check and monitor uniform and batch must wear by all staff. l Sanction leave and keep leave records. l Take daily attendance report and monitor late coming and early going. l Follow leave rules framed by HO. l Look after housekeeping and maintain property clean and shining. l Look after all maintenance related issues and make sure, it will complete in time. l Look after security personnel, include safety and security measures. l Each incoming and outgoing material should be noted and monitored, maintain system for that. l Behavior and manners of staff should be checked and keep updated regularly. l Take care of viewers satisfactions and resolve any matters arise from viewers. l Ensure at most satisfaction and comfort of viewers. l Look after waste reduction in food court and canteen. l Send regular report to concern person at HO for revenue generated in each head. l Monitor and keep updated accountancy records. l Handle cash and deposit it to bank. l Scheduling of movie show screen wise. l Look after proper advertisement for movie. l Look after overall functions of Box-office, monitor Govt. compliance. l Co-ordinate with internet banking and maintain updated records. l Entertain Govt. officials in your area with applying understanding, whom to entertain. l Keep records of all FOC tickets and fast food. l As and when called for meeting at HO. Managers have to remain present with all data required and present before management. l Finalize and communicate in written roles and responsibilities of each staff. Send one copy to HR dept. l Without prior permission of HR dept. any recruitment is not permitted. Any relieving will be communicated immediately through mail to HR dept. l Apply your credibility and suggest to management for any better change in space usage, system etc., and suggest innovative ideas for revenue generation. l Job description is in line with the appointment letter. l Sense of owner ship and profitability should always be in the mind. l Always make sure that image of the organization should not be hampered in any case. l Any other task assigned by management Preferred candidate profile - Any Graduate Can apply. - Should have good communication and pleasant personality - Well versed in client service and cinema operations - Prior experience in Cinema industry - Go getter attitude and ready to accept challenges. - Flexible working in shifts.

Role & responsibilities Achieve the target of SPH in concession Ensure that Proper Stock of all food material is maintained on counter Guide the associates of concession for up-sales and maintain disciplined behaviors with customers Ensure tracking of customer's taste through feedback twice in a month and take corrective actions accordingly Maintain float money in hand for smooth running of cash dealing Maintain and deposit canteen collection to Duty Officer at the end of shift Ensure proper SOS Service on Seat and up-sales for the same Ensure proper hygiene standards are maintained at counter e.g. serving to customer after wearing cap, gloves Prepare complementary register along with proper details Provide valuable suggestions to management for improvement in services as well as inputs for up-sales or increase in sales like combo packs and based on approval, implement the same Be vigilant during breaks and ensure that all the customers are attended properly Ensure that any short in collection is to be paid by concern associate Inform and submit to concern person about access in collection at the end of shift Ensure proper communication with customer at concession and resolve the query of customers. Provide Suggestion for increasing ATP (up sales) and Execute plans accordingly based on guidance from concern head Training to Box Office Associates in proper issuing of tickets and upsales Ensure that Form no — 17&Form B (if required) is filled within 4S minutes from the starting of Show Timing Ensure that approval from Govt. authority is taken before using the ticket rolls Keep float money and booking collections in safe custody. Always maintain level of change/float money in possession for smooth operations Ensure that intimation to customer is given in case show has started. Ensure that Booking discipline is maintained to the customer at the time of issuing of ticket (based on category of customers) and SOP are followed In case of any shortage in collection, ensure recovery is done from concern Box Office Associate otherwise, payment clearance on his/her own. In case of excess collection, keep record for the same and inform to Duty officer for the same Keep record of the used ticket Foils Make sure that any wastage of tickets must be keep safe and inform to management on same day and make entry in register Keep proper understanding of show timings and movie reviews in a way that it is communicated to Customer from Box Office Intimate to Projection Dept. in case of cancellation of Show due to lack of audience Ensure to confirm the Customers twice before issuing of ticket Guide Box Office Associate for accurate punching of tickets and in case of mistake in punching, ensure that recovery is done from Box Office Associate Ensure that Booking is done from counter only, not from back door Maintain decency and discipline in the box office Ensure that proper communication discipline is maintained at Box Office and avoid arguments with customer Ensure that all the Booking Associates maintain Dress Code and other grooming standard Ensure that Black Marketing of ticket is not done in any circumstances On time intimation and taking approval from concern head for release of Freeze Tickets Quota. Ensure that all the customers take entry with ticket and guide the customers to his/her seats and do not allow any one without ticket in auditorium Ensure that decency and courtesy while dealing with the customers is maintained Guiding and training the team of Associate — Ushering for effective operations Ensure that proper decorum in auditorium is maintained and intimate to concern authority on duty in case of any unlawful activity like consumption of alcohol, disturbing other customers etc.or anti-social elements/activity Ensure that customers are not harming the assets of the cinema hall In case of rowdy, drunken, misbehaving customer,lnform to concern authority on duty immediately. Resolve any issue of Customer Ensure that proper ambiance in auditorium is maintained like AC, Lighting system(step light, Dimmer). Ensure decorum is maintained in auditorium from customer as well. Ensure proper cleanliness in auditorium, concession counter, wash room, foyer common areas is maintained Be vigilant at the time of exit and check all the seats. In case found any belongings of customer, submit it immediately to manager's cabin and entry in Lost & Found Register Ensure to keep all the doors shut while movie is running and Be present in Auditorium during show Ensure that all ushering associate provide SOS - Service on Seat to customer in * auditorium Ensure that Checking is done for any maintenance related issue in Auditorium and inform immediately to the on duty concern authority and follow up to ensure that proper maintenance is done Communicate properly and avoid argument with the customers. In case of any other issue, communicate the same to concern authority immediately Ensure that proper collection of ticket foil on gate at the time of entry in auditoriums done and submit the same class wise bunch to the manager after 45 minutes from the starting of the show

Roles And Responsibilities : - Handling the shifts and maintain the staff in the shift. giving targets to raise the sale for the day. Handling cash and stock, allotments for the staff. - Greet the customers & Staff (Namaskar) -Provide assistance to asst. Manager in all administrative & operational matters, documentation & reporting -Collection of Daily Cash and deposit to Bank -Keep record of excess or shortage in collection -Keep records of income and expense -Ensure expenses or payment to supplies/vendors are done only after prior approval from Unit Managers -MIS Reports preparation and get it verified from Unit Managers and submission for the same to HO on daily basis -Prepare vouchers for any payment made. -Checking of Float Money at Box Office, Concession and Food Court -Prepare all accounts related reports. -Ensure to follow all the Govt. Compliance within stipulated period - Form 17, Entertainment Tax and license renewal , handle Govt. Authority -Customer Satisfaction : Take care of Proper Service to customers and Satisfaction level is maintained and resolve any issues arise -Keep record of attendance and leave taken by the employees -Ensure Proper record is maintained for Security and housekeeping staff attendance on daily basis -Ensure to movie downloading update and Release Orders (RO) and update to Unit Manager -Keep record of Game Zone Coins on Daily Basis -Keep all the records related to Web Booking and maintain updated records for on line booking -Keeping track of Attendance and in-out of Employees and keep check on employees -Prepare leave and attendance record of all employees and submission of same to concern HR Person at HO -Submission of Daily Disciplinary Report to HR Person at HO -Ensure that Employee's Grievances are resolved with the help of Concern Heads -Induction of New Joinee at Site -Support to new joinee in joining formality process at site level -Support to Site Employee for facility allocations and any issue related to Facility based on co-ordination with Admin Dept at HO -Ensure proper housekeeping is executed at premises and cleanliness of day to day garbage in property as per guidelines from unit managers -Monitoring of all Maintenance related issues and make sure for on time issues resolution. Also ensure proper tracking of assets. -Monitoring of Security and Safety measures and in case of deviations, take corrective actions based on approval from Unit Manager -Any other task assigned by manage

Job Title: Zonal Business Head East Location: Kolkata (with regular travel across East India) Industry: Media & Entertainment | Cinema Operations | Advertising | Digital Media Experience Required: 7-12 Years Employment Type: Full-Time | Senior Management Job Overview: We are hiring a dynamic and result-driven Zonal Business Head East to lead our business operations and drive revenue growth across the Eastern region of India. This role is suited for professionals with strong experience in media sales, cinema operations, ad sales , or business development . You will be responsible for managing the region's P&L , expanding our digital cinema network , increasing retail and B2B ad sales , and ensuring the efficient delivery of content and services. A strong background in team leadership, strategic planning , and client relationship management is essential. Key Responsibilities: Lead P&L ownership and ensure business profitability across East India. Drive sales targets for retail and local ad sales by building strong client networks. Oversee the acquisition, maintenance , and upgradation of cinema screens in the region. Supervise end-to-end content delivery , media planning, and advertising execution. Manage field operations , including logistics, warehousing, repair, and installation services. Develop and lead a strong regional sales and operations team , with a focus on mentoring future leaders. Grow the network by upselling value-added products like projection systems, fabrication, sound equipment, and related cinema services. Build and strengthen partnerships with local stakeholders and theatre owners. Monitor regional KPIs, improve performance, and ensure high standards of service delivery. Work closely with internal teams across sales, marketing, and operations to execute strategic plans. Candidate Profile: 7- 12 years of experience in media, cinema operations, advertising, or B2B sales . Prior experience in handling large territories , with East India exposure preferred. Strong knowledge of cinema advertising , digital content delivery , and cinema infrastructure . Excellent sales, negotiation , and relationship management skills. Hands-on experience in team building , cross-functional coordination , and business planning . Ability to lead and motivate diverse teams across multiple cities/states. Strong problem-solving, communication, and decision-making abilities. Educational Qualification: Graduate required , MBA preferred from a recognized institute.

Hiring: Zonal Business Head (East & West) for our client one of Indias largest in-cinema advertising platforms and digital cinema distribution networks. Base Work Locations: 1 Each West Zone: Ahmedabad (covering Gujarat, Goa, Dadra & Nagar Haveli, Daman & Diu excluding Nagpur) East Zone: Kolkata (covering West Bengal, Bihar, Odisha, Assam, Jharkhand, Sikkim, Northeast States) Industry: Media & Entertainment | Cinema Operations | Advertising | Digital Media Employment Type: Full-Time About the Role Were looking for seasoned, target-driven professionals to take charge as Zonal Business Heads for our East and Rest of West India operations. This is a senior leadership role ideal for candidates with a proven background in media sales, cinema operations, advertising, or business development. In this role, you will be responsible for driving revenue growth, managing regional operations, expanding our cinema and advertising network, and leading high-performing teams. Who Were Looking For Experience: 10 to 12 years in media, advertising, cinema operations, or B2B sales Age Range: 35 - 45 years Education: Graduate (mandatory), MBA (preferred) from a recognized university Leadership: Experience managing large territories and leading cross-functional teams Regional Exposure: East India/ West India experience preferred for the role Skills: Strong sales acumen, negotiation skills, team leadership, and strategic planning Key Responsibilities Lead the regions P&L and ensure consistent business profitability Drive sales for retail and B2B advertising , leveraging strong client relationships Expand and upgrade our cinema screen network across the zone Supervise content delivery, advertising execution, and media planning Manage regional field operations: logistics, installation, warehousing, and repairs Build, coach, and manage a high-performing regional team Upsell value-added products (projection systems, sound equipment, etc.) Develop partnerships with local stakeholders and cinema owners Monitor and improve KPIs and ensure top-tier service standards Collaborate with internal teams (sales, marketing, operations) on strategic initiatives Interested candidates, Kindly email your latest CV to Arjun / Rashmitha" For Zonal Business Head West (based in Ahmedabad): Send your updated CV to Arjun at arjun.g@alpinemanagement.in For Zonal Business Head East (based in Kolkata): Send your updated CV to Rashmitha at rashmitha@alpinemanagement.in

Role & responsibilities Support the store manager for smooth functioning & performance of the store overall. Supervise store work flow from physical inventory to cash point , identify & suggest effective measures to control pilferage. Inventory Management Customer Service Store merchandising Process checking Motivating co- workers and improving efficiency Facilitate smooth circulation of footfalls on the shop floor & ensure quick checkout in pick hours Analyzing & studying the Fast Moving SKU, Slow Moving SKU & Dead Stocks

Role & responsibilities Key responsibility:- Support the store manager for smooth functioning & performance of the store overall. Supervise store work flow from physical inventory to cash point , identify & suggest effective measures to control pilferage. Inventory Management Customer Service Store merchandising Process checking Motivating co- workers and improving efficiency Facilitate smooth circulation of footfalls on the shop floor & ensure quick checkout in pick hours Analyzing & studying the Fast Moving SKU, Slow Moving SKU & Dead Stocks

Role & responsibilities: Lead and manage day-to-day operations of the store Drive store sales and meet KPIs Recruit, train, supervise, and develop store staff Ensure a customer-first culture through excellent service and in-store experience Manage inventory, stock levels, and visual merchandising standards Implement and uphold company policies, procedures, and safety standards Resolve customer complaints and ensure smooth service Preferred candidate profile: Designation : Store Manager Experience : 10 to 14 years Industry : QSR/Hospitality/FMCG Skills : Leadership skills, Analytical skills, Good communication skills, Coordination skills, Quick & Right Decision Making, Computer Savvy Education : Any Graduate

we need candidates for production house company in kalyanpur Kanpur assistant manager exp 6-5 year good commutation skills exp.ofiice management and back office manager we have must good knowaldge computer application

Designation : Store Manager Experience : 9 years to 14 years Industry : FMCG/QSR/Hospitality Skills : Leadership skills, Analytical skills, Good communication skills, Coordination skills, Quick & Right Decision Making, Computer Savvy Education : Any Graduate Role & responsibilities: Lead and manage day-to-day operations of the store Drive store sales and meet KPIs Recruit, train, supervise, and develop store staff Ensure a customer-first culture through excellent service and in-store experience Manage inventory, stock levels, and visual merchandising standards Implement and uphold company policies, procedures, and safety standards Resolve customer complaints and ensure smooth service Please share your resume at himani.jhawer@dmartindia.com

Responsible for the overall operation and profitability of a movie theater, including leading staff, managing finances, ensuring customer satisfaction, and maintaining the theater's facilities and equipment.

Role & responsibilities The Manager at Subway assists in overseeing the daily operations of the restaurant to ensure efficient and high-quality service. This role involves supervising and supporting the restaurant team, maintaining cleanliness and hygiene standards, and contributing to the achievement of sales and customer service goals. Assists Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions. Restaurant Manager is the in charge of a designated restaurant. Responsible for controlling day-to-day operations by Scheduling labor, Ordering Foods Supplies and Developing the Restaurant Team Operate within standard operating procedures (SOPs). Team Training Daily Inventory Preferred candidate profile Customer Satisfaction with best product - Inventory Control - Revenue Management - Team Building/Leadership - Conflict Resolution - Budgeting - Candidates must have working experience in Restaurant & Hotel. Proven work experience as a Manager. Maintaining the restaurant's revenue, profitability and quality goals. Strong leadership, motivational and people skills. Candidate from QSR & Fast Food Preferred Hotel Management Graduate Perks and benefits 2.75 Lakhs to 3.25 Lakhs Very attractive Incentive Policy Robust Career Growth Opportunity

Cinema Manager Responsibilities: Operations and Management: Oversee daily operations: This includes managing staff schedules, ensuring smooth ticket sales and concession operations, and addressing customer issues. Lead and motivate staff: Hiring, training, and managing a team of employees to ensure they provide excellent customer service and maintain theater standards. Financial management: Monitoring ticket sales, concession revenue, and other financial metrics to ensure the theater meets its financial goals. Maintain the theater:Ensuring the theater facilities and equipment are in good working order and addressing any necessary repairs or maintenance. Customer service: Addressing customer complaints, handling challenging situations, and ensuring a positive customer experience. Promotional activities:Planning and executing promotions and advertising campaigns to increase audience attendance. Other key aspects of the job: Planning and scheduling:Developing weekly schedules, managing staff coverage, and ensuring the theater is adequately staffed during peak periods. Budget management:Overseeing departmental budgets, ensuring financial targets are met, and optimizing resources. Strategic planning:Developing and implementing strategic plans to achieve company goals and drive growth. Communication:Communicating with head office, other stakeholders, and vendors to ensure the theater is operating smoothly. Inventory management:Managing concession inventory and ensuring adequate supplies are available. Job Types: Full-time, Permanent Schedule: Morning shift Rotational shift Work Location: In person Contact Number - 9677771337

Candidates with age max up to 36 can apply Role & responsibilities Supervise and manage Mall operations including property management, tenant management, customer service, contract services such as facility management, cleaning, security, maintenance etc. Ensure smooth day to day functioning of the Mall, facilitating good environment for retailers business activity and delightful customer experience Position Details Identify key performance characteristics of each Retailer Category. Create and manage Data- base for the identified parameters. Knowledge of Retailing Presentation Issues like Lighting, Fixtures, Windows & Display Signage Merchandising requirements & solutions Storefronts trends, Fit-out guidelines, Tenant Co-ordination Supplier evaluation & selection Establish criteria for Vendor categorization and evaluation Maintain references for establishing credibility of Vendors Understand the commercial capabilities of Vendors Supplier Management Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs Review Vendor performance and taking corrective actions to ensure timeliness and quality of supplies MIS Analyze and evaluate ongoing Business Performance Manage the business planning & budgeting process Timely and accurate reporting of Mall performance Customer Understanding Develop an intimate knowledge of shoppers Attitudes and Behaviors Develop intimate knowledge of Retailers site selection criteria and other requirements including their merchandising preferences Safety Knowledge and operation of Fire Equipment Ensure safe practices in Mall traffic & Parking Control Understand the traffic movements in the Mall premises Management of Parking Spaces for effective utilization Road Safety Liaison with Local Authorities Police Fire Hospitals Crowd Control Understanding the crowd dynamics Plan for rush situations Understanding of panic situations Customer Interaction Participate in the Development of Customer or Channel Specific Marketing Strategies Providing input to the trade Proposition Contribute to category Management Customer Relationship Management Customer Satisfaction Understanding factors influencing customer satisfaction and dissatisfaction Monitoring RSI & CSI to identify changes in Customer preferences and market trends Identify opportunities for improving customer satisfaction retailer Principles and Practices Elements of Retailing, including Principal types, ownership structures, and retailing terminology Price points, merchandising, advertisements Additional Skills: Fluency in English Interpersonal & analytical skills Proficiency in MS Office Teamwork Contact Details : Konika Singh 8104986816

Role & responsibilities Industry Type: Retail Department: Retail Store Operations Job Profile- Store Manager Functional Area : Store Operations Eligibility- Qualification- Any Graduate Experience : Min 10 years Age Up to 36 years Preferred Industry : Manufacturing /Automobiles / QSR/FMCG/Cinemas/Hotels only! Employment Type: Full Time, Permanent Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance People management, Experience of handling a team of more than 50 employees, Store operations, People management skill, Customer handling Interested candidates can share there updated resume on: sonali.patil@dmartindia.com

Role & responsibilities The Manager at Subway assists in overseeing the daily operations of the restaurant to ensure efficient and high-quality service. This role involves supervising and supporting the restaurant team, maintaining cleanliness and hygiene standards, and contributing to the achievement of sales and customer service goals. Assists Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions. Restaurant Manager is the in charge of a designated restaurant. Responsible for controlling day-to-day operations by Scheduling labor, Ordering Foods Supplies and Developing the Restaurant Team Operate within standard operating procedures (SOPs). Team Training Daily Inventory Preferred candidate profile Customer Satisfaction with best product - Inventory Control - Revenue Management - Team Building/Leadership - Conflict Resolution - Budgeting - Candidates must have working experience in Restaurant & Hotel. Proven work experience as a Manager. Maintaining the restaurant's revenue, profitability and quality goals. Strong leadership, motivational and people skills. Candidate from QSR & Fast Food Preferred Hotel Management Graduate Perks and benefits 2.75 Lakhs to 3.25 Lakhs Very attractive Incentive Policy Robust Career Growth Opportunity

Role & responsibilities Apply Only candidates age up to max 34 years Customer Satisfaction, interaction & Hygiene: Understanding factors influencing customer satisfaction & dissatisfaction To maintain a high standard of hygiene throughout the mall. Manage the day-to-day and long-term operations of Operations (H/K, Guest Service, Retailer) in the entire mall. in-depth and hands on knowledge in customer services, Hygiene in terms of H/K, Faade Cleaning, Pest Control, Horticulture Management, & Waste Management. Handle VVIP Guest and their movement in Mall Identify opportunities for improving customer satisfaction. Benchmarking RSI and CSI Ensure the optimum deployment in operations as to achieve highest operational standards. Interact with customer & give all relevant information to customer about the Mall and retailers and relevant information for resolve the customer queries Ensure to achieve 100% score in Hygiene and customer service Audit. Ensure to be updated all the time about Mall, its retailers, agencies and functional area & be up to date as to give customer service experience. Conduct inspections of all areas of the mall and provide feedback to frontline staff to achieve best standards of Customer service and Operations. Supplier & Vendor Management: Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs Maintain attendance of agency staff for actual tracking of manpower Interact with agency for getting right manpower and ensure the training being conducted for regular development. Reviewing Vendor performance and taking suggest the actions to ensure timeliness and quality of supplies Reports and MIS: Timely & accurate submission reporting of respective operations report Maintain and monitor all the records of supplies Training & Development: Brief knowledge about Operational topics & preparing training module and giving training to frontline team member Be updated with internal and external latest operational trends, technology enhancement as to enhance & optimize the customer service. Safety & Compliance: Basic knowledge of safety is must and ensure to take all safety precautions while working in the mall Adherence to all company policies, SOPs of the assigned Dept. Ensure all agency staff are hired and work as per set rules of govt and company. Skill Required: Positive Attitude Good Communication skills (both writing and verbal) Eager to learn and aim to grow Contact Details: Konika Singh 8104986816 Interested candidates can apply on konikaoasis@gmail.com