Compliance Specialist

Roles & Responsibilities

Key Responsibilities:

· Create sound internal controls and monitor adherence to them

· Monitor and track processes across all verticals under Operations department to ensure process compliance.

· He/she should be responsible for implementing and executing inspection, testing, and evaluation methods to ensure that there is an adherence of defined SLAs.

· Proactively audit processes, practices and documents to identify weaknesses and suggest ways to strengthen them.

· Carry out process audit at defined frequencies to ensure teams achieve desired results and timely delivery.

· He / She should be able to coordinate with relevant stakeholders to ensure that they are well versed with the processes.

· Must maintain accurate and up-to-date documentation of all processes, including standard operating procedures (SOPs), process flows, and other relevant information.

· He/she should ensure processes are standardized and compliant with relevant regulations and industry standards.

Key Skills:

· Atleast 5 years of relevant experience in audit and compliance

· Ability to identify and solve problems in a timely and effective manner.

· Goal oriented individual with strong interpersonal skills

· Ability to work together towards a common goal.

· Effective written and verbal communication skills to build strong relationships with colleagues, stakeholders, and vendors.

· Must have prior experience in audit or process improvement for at least 3 years.

· Candidates with certifications such as ISO 9001, CQPA, CQM would be given preference.