Compliance Specialist

As a Compliance Analyst - Operations, you will play a pivotal role in driving compliance, optimizing operational processes, and mitigating potential operational and compliance risks within the telecom sector. Your responsibilities will include: - Regulatory Compliance: - Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines such as TRAI and DoT. - Stay updated on compliance mandates, coordinate audits, filings, and manage relationships with regulatory bodies. - Telecom Procurement & Vendor Management: - Conduct end-to-end procurement of telecom resources and services with a focus on cost efficiency, SLA adherence, and compliance in vendor contracts. - Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. - Data Center Operations: - Oversee procurement and resource planning for data center infrastructure, monitor performance, and ensure alignment with regulatory and security standards. - Vendor Governance: - Manage relationships with key vendors and execute vendor management strategies including evaluation, onboarding, and performance reviews. - Asset & Infrastructure Troubleshooting: - Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers. - Ticketing & Issue Resolution: - Handle operational queries via the ticketing system, conduct root cause analysis, and suggest process improvements. - SOPs & Process Development: - Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations. - Audit & Cost Optimization Support: - Assist in telecom/vendor audits and contribute to cost-efficiency initiatives across operations. - Risk Management & Mitigation: - Identify potential operational and compliance risks and develop and implement mitigation strategies. - Stakeholder Management: - Interact and manage relationships with external stakeholders such as regulatory bodies and auditors. - Admin Oversight: - Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations. To qualify for this role, you should have a minimum of 1-3 years of experience in backend operations with exposure to telecom infrastructure and regulatory compliance. Additionally, you should possess a deep understanding of TRAI/DoT landscape, strong vendor management skills, analytical capabilities, proficiency in MS Office/data reporting tools, and experience with ticketing systems.,