Complaints Handler

Company Description Hybon Elevators and Escalators Pvt. Ltd. is a global company that specializes in manufacturing premium executive elevator solutions in India. With a focus on quality, safety, and luxury, the company offers a diverse range of elevators designed for exceptional performance and comfort. Hybon Elevators prioritizes customer satisfaction, sustainability, and innovation in its manufacturing processes. Role Description This is a full-time on-site role for a Complaints Handler located in Dehradun. The Complaints Handler will be responsible for managing and resolving customer complaints, conducting investigations, and ensuring customer satisfaction on a day-to-day basis. Qualifications Complaint Management and Complaint Investigations skills Analytical Skills Customer Satisfaction and Communication skills Ability to work in a fast-paced environment Experience in customer service or related field Attention to detail and problem-solving abilities Strong organizational skills Bachelor's degree in Business Administration or relevant field Show more Show less