Community Manager

Community Manager

launch and manage a new CIO-focused newsletter

Key Responsibilities:

Community Building & Engagement

• Create and manage curated WhatsApp groups of CIOs segmented by region, vertical, or interest
• Initiate thoughtful daily/weekly conversations, questions, and polls to keep engagement high
• Organize offline and online meetups, Ask-Me-Anythings (AMAs), or panel discussions
  

Newsletter Creation & Distribution

• Build and manage a monthly CIO newsletter (physical + email version)
• Own the editorial calendar, content curation, copywriting, design coordination, and distribution
• Work with internal business units to feature insights, success stories, interviews, and trend reports
• Coordinate printing, logistics, and delivery of the physical newsletter (quarterly or monthly)
  

Content & Social Media

• Convert community conversations and insights into compelling posts on LinkedIn and other platforms
• Celebrate CIO milestones, birthdays, career moves, etc., to build a human touch
• Collaborate with the design team for banners, event invites, and post templates

What We’re Looking For:

• 2–5 years of experience in

  community management

  ,

  CXO engagement

  ,

  customer advocacy

  , or

  brand marketing

• Excellent written & spoken English—your copy should feel warm, smart, and human
• Experience in building or managing

  WhatsApp groups

  ,

  LinkedIn communities

  , or

  Telegram/Slack

  groups
• Hands-on experience with

  email tools

  (e.g., Mailchimp, Sendinblue) and

  newsletter publishing

• A relationship-first mindset—you genuinely care about building trust over time
• Ability to work cross-functionally with marketing, design, events, and sales teams

Nice to Have:

• Prior exposure to working with CIOs, CTOs, or enterprise tech decision-makers
• Ability to interview CXOs and translate it into strong written content
• Interest in design coordination, layouting for print newsletters
• Comfort with basic data tracking and reporting (open rates, group activity, etc.)

What You’ll Get:

• Direct access to some of the most influential CIOs in India
• A chance to create something meaningful and long-term in India’s tech ecosystem
• Full freedom to experiment with formats, tone, content, and channels
• Support from marketing, design, and events teams
• A high-visibility role with potential to grow into leadership in customer experience or brand