Community & Engagement Manager

Community & Engagement Manager

Key Responsibilities:

Community Management

• Manage and grow multiple program-based communities through engaging sessions, campaigns, and member-led initiatives.
  
• Foster a vibrant, inclusive ecosystem that encourages participation, collaboration, and loyalty.
  

Content & Engagement Strategy

• Conceptualize and implement creative engagement campaigns — contests, challenges, user-generated content drives, AMAs, and discussion forums.
  
• Design engagement calendars aligned with community goals and brand identity.
  

Event Planning & Execution

• Plan and execute high-impact virtual and offline events, workshops, and meet-ups.
  
• Develop new event formats and corporate engagement experiences to boost brand presence and partnerships.
  

Revenue & Growth Initiatives

• Identify monetization opportunities within the community — including paid events, premium subscriptions, and brand partnerships.
  
• Collaborate with internal stakeholders to drive measurable revenue outcomes through engagement initiatives.
  

Sponsorship & Corporate Partnerships

• Source, pitch, and manage sponsorship opportunities with corporate partners, CSR programs, and philanthropic organizations.
  
• Create compelling event and partnership proposals to secure strategic collaborations.
  

Volunteer & Team Management

• Recruit, mentor, and motivate volunteers and ambassadors to support community activities.
  
• Lead and guide a cross-functional team of 4–5 members (community managers, event coordinators, content creators).
  

Content Development & Delivery

• Oversee creation and publishing of content across blogs, newsletters, social media, and community apps.
  
• Coordinate with design and tech teams to ensure seamless content delivery and user experience.
  

Technology & Data Management

• Utilize CRM systems, community platforms, and dashboards to track engagement metrics, member feedback, and growth data.
  
• Derive actionable insights from analytics to optimize strategy and community experience.
  

Required Skills & Experience:

• 4+ years of proven experience in

  Community Management

  ,

  Event Management

  , or

  Engagement Strategy

  .
• Demonstrated success in

  driving growth, engagement, and monetization

  within communities.
• Strong

  creative thinking, communication, and stakeholder management

  skills.
• Hands-on experience with

  community tech platforms

  ,

  CRM tools

  , and

  data analytics

  .
• Proven ability to manage multiple projects, prioritize tasks, and deliver under tight deadlines.
  
• Experience leading and mentoring small teams.
  
• Energetic, self-motivated, and passionate about building purpose-driven communities.