Commercial Manager

Job Description

Job Job Title: Commercial Manager (W&W) Location: Bengaluru, Karnataka, India Company Overview: Titan is a leading retail brand in India, known for its high-quality products and exceptional customer service. We are currently seeking a Marketing Manager-Retail Marketing (W&W) to join our team and help us continue to grow and expand our presence in the market. Job Details: The purpose of the role is to oversee and manage the E-Commerce and Large Formal Stores to ensure supported adequately and guided appropriately to operate within the laid down standards, policies and SOPs. Key Responsibilities: Channel Profitability ( Ecom & LFS): Review & discuss Channel profitability on a monthly basis with respective Channel teams. Highlight concern areas for suitable action (margin deterioration/ payouts/ costs). Review on a monthly basis budget vs actual OH and escalate concerns to appropriate teams and monitor for corrective action. Discussion with channel Team before releasing the monthly and Quarterly scheme letter to align with Budget. Ensure CRO Incentive workings in line with scheme letter and control before releasing the payment to Manpower Agency. Review LFS CRO Productivity- Channel and Store. Automation: Coordinate with IT team for development of ETP system for control and developments towards the journey to move system control from manual controls. Coordinate with IT team for development of SAP system for control and developments towards the journey to move system control from manual controls. Coordinate with IT team for development of RPA forautomation of workings / accounting from manual workings / accounting. Coordinate with IT team for development of EBPM system for control and developments towards the journey to move system control from manual controls. Controls (Ecom and LFS): Robust credit control and default management system is in place. Review both in terms of limits and agreed credit terms. Take corrective action in case of deviation. Support as a Key point of contact for business teams in case of any requirement / data / escalations. Implement improvement in controls in the existing business process / define business process based on audit findings. Support and Enable various processes - Approval / Validation in SAP- Credit Limit, GRNs Approvals etc. Ensure reversal of sales on monthly and Quarterly - SOR, ROR and Undelivered stock during Qtr End. Ensure Validation of Sales Day book with approved channel wise TOT. Business and Operation Support: Coordinate withChannel team to ensure to creation of PO's for A & P andtimeliness for provisioning month on month. Review Debtors on a monthly basis and take appropriate action to resolve overdue receivables through intervention at appropriate levels. Monitor the LFS and E-comm reconciliation & sign-off process, troubleshoot to enable resolution of sticky issues, interact with LFS and E-comm partners to resolve. Coordinate for timely Uploading of Scheme / circulation of scheme with necessary approvals as per SOA. Monthly review with respect to Ageing, Monthly reconciliation, RTV vs GRN, Scheme Debit Vs Credit and other debits if any. Monthly Debtors outstanding review with channel heads. Monthly review of SPF Claims. Monthly / Need based overdue follow-up discussion / schedule meeting with chain partners. People development: Drive a performance driven culture in the team by reviewing performance and providing timely feedback. Contribute to talent development by providing team members with adequate exposure and growth opportunities. Work Experience Education: CA / MBA (Fin) Relevant Experience: 7+ years in Business Finance Behavioral Skills: Persuasion Decision making Leadership Planning Accountability People Management Knowledge: Financial and Commercial acumen Accounts Receivable