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Collections Officer

30 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

SK Finance Limited is a Middle Layer NBFC that has been operating for over 30 years, providing vehicle loans, small business loans, and personal loans primarily in rural and semi-urban areas of North, West, and Central India. With a network of over 570 branches in 12 states and a dedicated team of more than 11,000 employees, we focus on innovation, underwriting quality, and customer-centricity. We serve a diverse customer base, including underserved sections of society, and aim to create a positive societal impact. The company is supported by renowned private equity funds such as Norwest Venture Partners, TPG Capital, Baring India, and Evolvence India.

Role Description

This is a full-time, on-site role located in Ludhiana for a Collections Officer. The Collections Officer will be responsible for overseeing the debt collection process, communicating with customers to obtain payments, and developing repayment plans. They will also analyze account information to identify delinquent accounts and recommend actions for collections. Ensuring customer service excellence and maintaining accurate records of all interactions are crucial parts of this role.

Qualifications

  • Skills in Debt Collection and Finance
  • Strong Analytical Skills to assess and manage account information
  • Excellent Customer Service and Communication skills
  • Ability to work effectively in a fast-paced on-site environment
  • Experience in the financial sector is a plus
  • Bachelor’s degree in Finance, Business, or a related field

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