Collection Supervisor

• Act as the primary point of contact for farmers and address their queries or concerns promptly.

• Guide farmers on quality practices, ensuring alignment with organizational standards.

• Coordinate with internal teams to address issues related to milk collection, quality (FAT SNF), and logistics.

• Conduct field visits to educate farmers about organizational policies and provide necessary support.

• Maintain a detailed tracker of farmer interactions, feedback, and resolutions.

• Ensure regular follow-ups with farmers to maintain trust and improve collaboration.

• Support new farmer onboarding by providing clear guidance on procedures and expectations.

• Conducting frequent audits related to Farmer Relations like milk can, total milk collection etc and present an audit report on the same.

• Handling Machine Calibration and resolving issues related with Machine given at collection centre.

• Proper records maintenance and required Annual maintenance for assets related to farmer Relations.

• Cattle care through Ethnoveterinary (Traditional method)

Requirements

• Qualification:

  Bachelors in Agriculture or any other related field.

• Experience:

  1 to 3 year in Milk Collection Supervisor or Farmer Relations or a similar role (specific experience in the milk industry is a plus).

• Strong communication skills.

• Proficiency in MS Office (Word, Excel).

• Ability to build and sustain long-term relationships with farmers.

• Willingness to travel to rural areas for field visits.

Languages: