Collection Supervisor

Job Description: You will be responsible for overseeing collection activities in a designated region to ensure targets are met and compliance standards are upheld. Your duties will include managing and providing training to a team of collection agents, devising and executing effective collection strategies, and addressing escalated customer concerns. Additionally, you will be tasked with generating performance reports, maintaining precise documentation, and pinpointing areas for operational enhancement. Key Responsibilities: - Oversee collection activities in a designated region - Manage and provide training to a team of collection agents - Devise and execute effective collection strategies - Address escalated customer concerns - Generate performance reports - Maintain precise documentation - Pinpoint areas for operational enhancement Qualifications Required: - Bachelor's degree in Finance or a related field - 3-5 years of experience in debt collection - Strong leadership abilities - Excellent communication skills (Note: No additional details of the company were provided in the job description),