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Unity Small Finance Bank
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Collection Specialist

Collection Specialist

Unity Small Finance Bank

1 - 31 years

2 - 5 Lacs

santacruz east mumbai/bombay

Posted:15 hours ago| Platform: Apna logo

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Skills Required

payments query compliance communication negotiation crm

Work Mode

On-site

Job Type

Full Time

Job Description

Make collection calls to customers for overdue payments. Follow up on pending dues while maintaining a professional and customer-friendly approach. Educate customers about outstanding amounts, payment options, and timelines. Update call outcomes and customer interactions in the system accurately. Coordinate with internal teams for query resolution. Ensure adherence to compliance, scripts, and bank policies. Requirements: 2–5 years of experience in banking collections. Strong communication and negotiation skills. Customer-centric approach with patience and professionalism. Ability to work with targets and deadlines. Basic computer proficiency (MS Office, CRM tools).

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Unity Small Finance Bank

Banking

Mumbai

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Collection Specialist