Collection Officer

Mahindra Finance

0 - 1 years

0 - 1 Lacs

ahmedabad gujarat india

Posted:10 hours ago| Platform: Foundit logo

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Skills Required

problem solving report generation regulatory knowledge time management customer service financial analysis negotiation skills crm software debt recovery data entry

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a motivated Collection Officer to join our team in India. The ideal candidate will be responsible for managing the collection of outstanding payments from customers, ensuring timely and accurate collection processes while maintaining positive customer relationships.

Responsibilities

Conduct regular follow-ups with customers for outstanding payments
Maintain accurate records of collection activities
Prepare and send reminders and invoices to customers
Negotiate payment plans with customers
Resolve customer queries and disputes related to payments
Collaborate with the finance team to ensure accurate reporting of collections
Update and maintain customer account information in the database

Skills and Qualifications

Bachelor's degree in Finance, Business Administration, or a related field
Strong communication skills, both verbal and written
Basic knowledge of accounting principles
Proficiency in MS Office (Excel, Word, PowerPoint)
Ability to work under pressure and meet deadlines
Strong negotiation and persuasion skills
Attention to detail and organizational skills

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