Posted:1 hour ago|
Platform:
Work from Office
Full Time
Field Collection Officer
Job Location Chennai . Interested candidate Send me updated CV on WhatsApp 9315987720
Responsibilities
Conduct field visits to customers with overdue payments to ensure timely recovery.
Follow up with defaulting customers and negotiate repayment plans or settlements.
Educate customers about payment schedules, overdue charges, and settlement options.
Identify and resolve customer disputes to improve repayment rates.
Encourage customers to use digital payment methods for convenience.
Track and locate absconding or unresponsive customers using field intelligence.
Coordinate with repo agents and legal teams for vehicle seizure in extreme cases.
Maintain and update daily collection reports, payment records, and field visit logs.
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Key Requirements
Experience:
2+ years in field collections, loan recovery, or credit management, preferably in 3-wheeler EV vehicle finance.
Strong negotiation and persuasion skills to handle difficult customers.
Willingness to travel extensively within the assigned region.
Fluency in the local language, along with Hindi/English, is preferred.
Must have a valid driving license and own vehicle for field visit.
Avani Consulting
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