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Tata Capital
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Collection Officer

Collection Officer

Tata Capital

2 - 6 years

0 Lacs

telangana

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer relationship management asset tracing legal compliance collection process receivables management delinquency control

Work Mode

On-site

Job Type

Full Time

Job Description

As a Collections Executive at our company, your role is vital in driving the collection process of receivables across various sources to reduce the total outstanding and associated average number of days. Your efforts will be aimed at maintaining client partnerships while effectively managing delinquencies. Your key responsibilities will include: - Keeping track of specific portfolio buckets for the assigned area, controlling delinquency bucket-wise and DPD wise, and focusing on non-starters. - Updating customer files with contact times and dates, as well as information provided to customers about their debt. - Collaborating with the agency's tracing team to trace defaulters and assets, and recommending appropriate actions. - Identifying defaulting accounts, investigating reasons for default, and striving to maintain a positive customer relationship. - Engaging sales and senior management support when necessary to expedite the collection process, including assisting the collection manager in asset repossession and liaising with legal and police authorities as needed. - Ensuring compliance with all Audit, NHB, IRB regulations, and company policies and procedures. Qualifications required: - Graduate degree - Masters or Postgraduate qualification Join us in our mission to effectively manage receivables and maintain strong client relationships while ensuring compliance with regulations and policies.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Collection Officer