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2.0 - 6.0 years
0 Lacs
kurnool, andhra pradesh
On-site
You will play a crucial role in driving the collection process for receivables from various sources with the objective of reducing the total outstanding amount and the associated average number of days. Your primary focus will be on maintaining client partnerships while effectively managing delinquency. Your responsibilities will include: - Monitoring the portfolio for specific buckets within your assigned area to control delinquency, both bucket-wise and Days Past Due (DPD) wise, with a special emphasis on non-starters. - Keeping customer files updated by documenting all contact times and dates, as well as the information provided to customers regarding their debt. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions. - Investigating reasons for default in defaulting accounts while striving to sustain a positive relationship with customers. - Engaging sales and senior management as needed to expedite the collection process, which may involve supporting the collection manager in asset repossession and seeking legal and police assistance when necessary. - Ensuring strict adherence to all Audit, National Housing Bank (NHB), and Internal Rating Based (IRB) regulations, as well as company policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates with Masters or Postgraduate qualifications.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
tamil nadu
On-site
The primary goal of this position is to oversee the collection process of receivables from various sources in order to decrease the total outstanding amount and the average number of days while also striving to uphold positive client relationships. Key responsibilities include: - Monitoring the specific portfolio buckets within the designated area to manage delinquency levels, both bucket-wise and based on Days Past Due (DPD), with a focus on non-starters. - Updating customer files with the details of all interactions, including the times and dates of contact, as well as information provided to customers regarding their debts. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions to be taken. - Identifying defaulting accounts and investigating the reasons for default, while actively working to maintain a positive rapport with customers. - Engaging sales and senior management support when necessary to expedite the collection process, which may involve assisting the collection manager in asset repossession and seeking legal or police assistance as needed. - Ensuring adherence to all Audit, NHB, IRB regulations, as well as the company's internal policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates holding a Masters or Postgraduate qualification.,
Posted 3 days ago
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