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1.0 - 5.0 years
0 Lacs
karnataka
On-site
The opportunity As part of our team, you will utilize your knowledge of fraud assessment, monitoring, and prevention to identify and address issues related to fraud risk management. It is essential to consider fraud risk as a critical business priority for organizations. Working with a diverse range of clients across various industries will expose you to a wide array of modeling techniques, providing an excellent opportunity to enhance both your technical and business acumen. Your key responsibilities You will be responsible for executing and leading client engagements that involve financial fraud investigations, such as asset tracing, money laundering, suspected violations of ethics, regulatory investigations, and open-source intelligence. Additionally, you will conduct FCPA / UKBA compliance reviews, fraud risk assessments, and provide support for dispute resolution, including matters related to financial issues like business interruption. Your client responsibilities will include ensuring quality delivery, compliance with risk management strategies, understanding industry trends, and identifying areas for process improvement within clients" businesses. It is crucial to demonstrate an application and solution-based approach to problem-solving, review working papers, and provide ideas for enhancing engagement productivity and client service. Furthermore, you will manage engagement budgets, contribute to developing marketing collaterals, business proposals, and new solutions, while fostering effective teamwork and knowledge sharing internally. Skills and attributes for success To succeed in this role, you must effectively manage various components of Fraud Investigation and Dispute Services projects, including strategy, planning, and execution. Continuously developing your understanding of clients" industries, recognizing trends, risks, and improvement opportunities, and leveraging technology to enhance service delivery are essential skills. Additionally, qualifications such as being a Chartered Accountant, Certified Internal Auditor, Masters in Business Administration, Certified Fraud Examiner, or LLB, along with 1-5 years of relevant post-qualification experience, are required. Experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews, and related areas is preferred. Ideally, you will also possess strong interpersonal and report writing skills, a good understanding of client business, flexibility, creativity, and the ability to interact with senior executives confidently. Strong leadership skills and a sense of supervisory responsibility are highly valued. What we look for We seek individuals who can collaborate effectively to deliver services across multiple client departments while complying with commercial and legal requirements. A practical approach to problem-solving, the capability to provide insightful solutions, and the ability to work in a team-oriented environment are key attributes we value. What working at EY offers EY is dedicated to being an inclusive employer and supports flexible working arrangements to help our employees maintain a healthy work-life balance. Our commitment to providing excellent client service while enabling personal priorities is reflected in our flexible working policies. Although travel and on-site client engagements may be required for client-facing roles, our flexible working arrangements aim to support your lifestyle balance. About EY EY is a global leader in assurance, tax, transaction, and advisory services, striving to create a better working world by leveraging our finance products, expertise, and systems. We foster a culture that values training, opportunities, and creative freedom to drive positive change. Joining EY offers a lifelong exceptional experience, with a focus on hiring and developing passionate individuals to achieve our goal of becoming the best employer by 2020.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
andhra pradesh
On-site
The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while efficiently managing debt situations. Major deliverables include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and addressing non-starters. Providing excellent customer service related to collection issues, processing customer refunds, managing account adjustments, writing off small balances, conducting customer reconciliations, and processing credit memos when necessary are also key responsibilities. Ensuring that customer files are updated with communication details, tracing defaulters and assets in coordination with the agency's tracing team, and suggesting remedial actions are part of the role. Identifying defaulting accounts, investigating reasons for default, and maintaining positive customer relationships are crucial tasks. Collaborating with sales and senior management to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support when required are essential duties. Upholding compliance with all Audit/regulatory bodies, as well as company policies and procedures, is a key aspect of the job. The ideal candidate for this role should have a graduate degree with a strong understanding of debt collection processes and customer relationship management.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
The key objective of the job is to drive the collection process of receivables across multiple sources to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while managing the debt situation effectively. The major deliverables include keeping track of the portfolio for specific buckets in the assigned area, controlling delinquency bucket-wise & DPD wise, and addressing non-starters. Providing efficient customer service regarding collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Maintaining updated customer files, recording contact times and dates, and noting relevant information provided to customers about their debt. Collaborating with the agency's tracing team to trace defaulters and assets, suggesting remedial actions, and investigating reasons for default while nurturing customer relationships. Engaging the efforts of sales and senior management when needed to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support if required. Ensuring compliance with all Audit/regulatory bodies, as well as company policies and procedures. Educational Qualification required for this position is a Graduate degree.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
telangana
On-site
The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The primary focus is to manage the collection process while maintaining strong client partnerships intact. The major deliverables of the role include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and focusing on non-starters. The role also involves providing efficient customer service related to collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Moreover, the job requires ensuring that customer files are updated with relevant information, including recording times and dates of customer contact and details of information provided to customers regarding their debts. The role also involves tracing defaulters and assets in coordination with the agency's tracing team and recommending appropriate remedial actions. Identifying defaulting accounts, investigating reasons for default, and maintaining a healthy relationship with customers are crucial aspects of the job. In cases where necessary, the role may involve enlisting the support of sales and senior management to accelerate the collection process, including assisting the collection manager in repossessing assets and seeking legal and police support as required. Furthermore, ensuring compliance with all audit and regulatory bodies, as well as adherence to company policies and procedures, is essential. The educational qualification required for this role is a Graduate degree.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kurnool, andhra pradesh
On-site
You will play a crucial role in driving the collection process for receivables from various sources with the objective of reducing the total outstanding amount and the associated average number of days. Your primary focus will be on maintaining client partnerships while effectively managing delinquency. Your responsibilities will include: - Monitoring the portfolio for specific buckets within your assigned area to control delinquency, both bucket-wise and Days Past Due (DPD) wise, with a special emphasis on non-starters. - Keeping customer files updated by documenting all contact times and dates, as well as the information provided to customers regarding their debt. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions. - Investigating reasons for default in defaulting accounts while striving to sustain a positive relationship with customers. - Engaging sales and senior management as needed to expedite the collection process, which may involve supporting the collection manager in asset repossession and seeking legal and police assistance when necessary. - Ensuring strict adherence to all Audit, National Housing Bank (NHB), and Internal Rating Based (IRB) regulations, as well as company policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates with Masters or Postgraduate qualifications.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
tamil nadu
On-site
The primary goal of this position is to oversee the collection process of receivables from various sources in order to decrease the total outstanding amount and the average number of days while also striving to uphold positive client relationships. Key responsibilities include: - Monitoring the specific portfolio buckets within the designated area to manage delinquency levels, both bucket-wise and based on Days Past Due (DPD), with a focus on non-starters. - Updating customer files with the details of all interactions, including the times and dates of contact, as well as information provided to customers regarding their debts. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions to be taken. - Identifying defaulting accounts and investigating the reasons for default, while actively working to maintain a positive rapport with customers. - Engaging sales and senior management support when necessary to expedite the collection process, which may involve assisting the collection manager in asset repossession and seeking legal or police assistance as needed. - Ensuring adherence to all Audit, NHB, IRB regulations, as well as the company's internal policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates holding a Masters or Postgraduate qualification.,
Posted 2 months ago
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