The cleaned title from the given string is Collection Officer

The primary goal of this position is to oversee the collection process of receivables from various sources in order to decrease the total outstanding amount and the average number of days while also striving to uphold positive client relationships. Key responsibilities include: - Monitoring the specific portfolio buckets within the designated area to manage delinquency levels, both bucket-wise and based on Days Past Due (DPD), with a focus on non-starters. - Updating customer files with the details of all interactions, including the times and dates of contact, as well as information provided to customers regarding their debts. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions to be taken. - Identifying defaulting accounts and investigating the reasons for default, while actively working to maintain a positive rapport with customers. - Engaging sales and senior management support when necessary to expedite the collection process, which may involve assisting the collection manager in asset repossession and seeking legal or police assistance as needed. - Ensuring adherence to all Audit, NHB, IRB regulations, as well as the company's internal policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates holding a Masters or Postgraduate qualification.,