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0.0 - 4.0 years
0 Lacs
thane, maharashtra
On-site
You will be working as a Tele Collection Agent at Motilal Oswal Home Loans in Thane. Your primary responsibilities will include debt collection, customer communication, providing exceptional customer service, handling cash collection, and conducting financial transactions. Your key tasks will involve making Awareness Calls, Bounce Calls, and higher bucket calls. It will be essential to ensure that Rollback targets are met according to the defined objectives. Additionally, you will support field staff in EMI collection and address customer queries promptly. Maintaining key performance indicators such as AHT (Average Handling Time), Talk time, and connectivity ratio within the range of 90% to 95% will be crucial. You will also be expected to achieve daily and monthly collection targets as set by the management. To qualify for this role, you should be either an Undergraduate or a Graduate with a minimum of 6 months of experience in the collection process. This full-time on-site position offers an opportunity to work in a dynamic environment and contribute to the financial services sector with a focus on affordable housing.,
Posted 2 days ago
8.0 - 13.0 years
3 - 3 Lacs
Jalandhar
Work from Office
EMI Collection , Home Loan & Loan Against Property , NBFC Background , Mortgage Loans Key Responsibilities: Contact customers to recover overdue payments or debts. Negotiate repayment plans and resolve disputes amicably. Maintain accurate records of collection activities and customer communications. Collaborate with internal teams to address customer concerns. Ensure compliance with company policies and legal regulations. Meet monthly collection targets and prepare performance reports. Key Qualifications: Bachelors degree in Finance, Business, or related field. Prior experience in debt recovery or customer service. Strong negotiation and interpersonal skills. Ability to handle challenging situations with professionalism.
Posted 2 days ago
0.0 - 4.0 years
1 - 3 Lacs
Pune
Work from Office
Process- Loan Recovery, Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- 11k to14k+ incentives Experience- Upto 14k to 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate How to Apply To schedule your interview, simply Call or WhatsApp your CV to: HR Swapnali :- 9822946582
Posted 2 days ago
5.0 - 8.0 years
3 - 5 Lacs
Meerut
Work from Office
Job Responsibility: 1. Achieving target of ROCs and regularize for future payments. 2. Collecting and regularizing overdue cases. 3. Maintaining three plus ROC cancellation of net sales. 4. Achieving minimum ASF target. 5. Escalating any collection-related issue/ deviations to the collection manager. 6. Keeping abreast with organization's products and services and keeping up to date with changes.
Posted 3 days ago
0.0 - 5.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Manage debt collection processes for various clients across India. Handle inbound and outbound calls to resolve customer queries related to loan payments. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the organization. Identify potential issues with customers' accounts and escalate them to senior team members when necessary. Desired Candidate Profile 0-5 years of experience in collections, recovery, or a similar field. Strong communication skills (oral & written) with ability to handle high-pressure situations. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
Posted 3 days ago
0.0 - 2.0 years
1 - 3 Lacs
Mumbai
Work from Office
Role & responsibilities Achieve individual collection targets Adhere to outbound dialing protocols (predictive, preview, progressive) Follow collection code of conduct Resolve customer queries and complaints within TAT Perform skip tracing as needed Preferred candidate profile Job Highlights Excellent communication and convincing skills required Multilingual fluency (Tamil, Kannada, Malayalam, Telugu) is mandatory Proficiency in MS Excel, Word, Email, and Internet Experience in dialer-based outbound calling and skip tracing Required Skills & Qualifications Graduate or Fresher candidates welcome Strong communication and negotiation skills Ability to work in teams and meet timelines Disciplined and proactive in customer engagement Fluent reading, writing, and speaking in multiple languages Understanding of banking processes and customer resolution Language Proficiency Must-Have (2 Positions)- Tamil, Kannada, Malayalam, Telugu Additional (3 Positions)- English, Hindi, Marathi, Gujarati, Assamese, Bengali Salary Structure Experience Level- Fresher (01 yr- )15,000 - 20,000 Experienced (2 yrs)- 20,000- 25,000 Incentives- Performance-based For any further assistance, please do not hesitate to contact us via: Email: customercare@del-capital.com Telephone: 0141-494-1158
Posted 6 days ago
1.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Abhinaya 90033 16278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 6 days ago
2.0 - 4.0 years
1 - 1 Lacs
Bengaluru
Remote
Field collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact : HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 6 days ago
0.0 - 1.0 years
1 - 3 Lacs
Shahjahanpur
Work from Office
Job Title: Loan Collection Executive Location: Shahjahanpur, Uttar Pradesh Company: Shramshakti Financial Management Services Employment Type: Full-time Experience: 03 years (Freshers welcome) How to Apply: Contact: 93199 49489
Posted 1 week ago
0.0 - 5.0 years
3 - 20 Lacs
Bhopal, Madhya Pradesh, India
On-site
The Field Collection Executive is responsible for achieving collection targets in a defined territory while ensuring adherence to legal and organizational policies. The role involves direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance. Key Responsibilities: achieve collection targets within the assigned area by following company policies and sop manage collections based on assigned area, bucket, or portfolio and meet targets for resolution rates, roll rates, and credit costs conduct daily field visits and ensure timely follow-up within defined turnaround time (tat) monitor and control delinquencies by days past due (dpd) and bucket, especially focusing on non-starter accounts proactively escalate probable flow-forward or risky accounts to supervisors ensure customer satisfaction by resolving concerns quickly and effectively build strong relationships with key clients to facilitate timely repayments follow up with complex/defaulting accounts to determine reasons and drive resolution ensure strict compliance with audit norms, regulatory requirements, and internal policies Skills Required: collection, emi collection, field collection, communication skills, excel, territory knowledge, loan recovery, follow-up management Qualifications: graduation is preferred prior experience in loan collections is essential good knowledge of the local area/territory Perks & Benefits: travel allowance performance-based incentives additional allowances
Posted 1 week ago
0.0 - 5.0 years
3 - 20 Lacs
Ahmedabad, Gujarat, India
On-site
The Field Collection Executive is responsible for achieving collection targets in a defined territory while ensuring adherence to legal and organizational policies. The role involves direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance. Key Responsibilities: achieve collection targets within the assigned area by following company policies and sop manage collections based on assigned area, bucket, or portfolio and meet targets for resolution rates, roll rates, and credit costs conduct daily field visits and ensure timely follow-up within defined turnaround time (tat) monitor and control delinquencies by days past due (dpd) and bucket, especially focusing on non-starter accounts proactively escalate probable flow-forward or risky accounts to supervisors ensure customer satisfaction by resolving concerns quickly and effectively build strong relationships with key clients to facilitate timely repayments follow up with complex/defaulting accounts to determine reasons and drive resolution ensure strict compliance with audit norms, regulatory requirements, and internal policies Skills Required: collection, emi collection, field collection, communication skills, excel, territory knowledge, loan recovery, follow-up management Qualifications: graduation is preferred prior experience in loan collections is essential good knowledge of the local area/territory Perks & Benefits: travel allowance performance-based incentives additional allowances
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
bangalore
On-site
Job Title: Tele caller Job Location: Tin Factory , Bangalore Experience : Minimum 6 months to 2 year in Telecalling/Collections Salary: 18,000 to 23,000 in hand Languages Required: English & Hindi (Mandatory) Work Schedule: 6 Days Working | 1 Rotational Week Off Job Overview: A Collection Executive is responsible for recovering pending dues or EMIs from customers through regular follow-ups via phone calls or other communication channels. The role involves ensuring timely payments, maintaining positive customer relationships, and achieving collection targets in line with company policies. Key Responsibilities: Perform outbound calls to customers for EMI collection and loan recovery Provide proper assistance and solutions for payment-related queries Maintain accurate records of interactions and follow-ups Handle customer objections professionally and ensure positive resolution Work towards achieving monthly collection targets Maintain compliance with company policies and regulatory standards Why Join Us: Attractive fixed salary and incentive structure Friendly work environment and supportive team candidates earn upto 10K to 15K additional incentives based on performance every month Interested Share your updated resume via WhatsApp to: 9342243311 or chandu.dhrs@gmail.com
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round How To Apply..? Dont miss out on this opportunity! Schedule your interview now by calling or sending your CV through WhatsApp to: HR Prathmesh :- 9607404867
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Title: Tele-calling EMI Collection Executive (Call Centre) Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 1 + years Function: Collections, Recovery, Operations Employment Type: Full Time Languages known (minimum 2): English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is looking for experienced and certified Collection/Recovery Callers to manage and drive recovery efforts for secured loan portfolios . The ideal candidate will have hands-on experience in housing and vehicle loan recovery and a sound understanding of the secured loan legal process. This is a high-ownership, on-ground role with deep execution responsibilities and strategic impact. Key Responsibilities: Initiate and manage recovery calls for overdue home loans, two-wheelers, and four-wheelers Handle follow-ups, payment commitments, and objection handling professionally Update and manage case details accurately in CRM and dialler systems Coordinate with legal/field teams for secured asset recovery where applicable Track daily performance and ensure timely resolution of allocated accounts Maintain compliance with RBI and internal recovery standards Ideal Profile & Requirements: Minimum 1 year of calling-based recovery experience Must hold a valid DRA (Debt Recovery Agent) certificate Prior experience with housing loans and vehicle loan portfolios is preferred Understanding of secured loan recovery and related legal processes is a strong plus Proficient in using dialler systems and CRM tools Strong communication, negotiation, and objection-handling skills Hands-on mindset ready to roll up sleeves and lead from the front. Immediate joiners will be highly preferred Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionizing collections Fast-track career growth
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Tele-Collections Executive Qualification: Graduation is not mandatory Experience: Min 1 yr of experience in tele-collections Language :Tamil, Telugu, Kannada, Hindi, or Bengali Please contact :HR Abhinaya 9003316278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 1 Lacs
Surat
Work from Office
Field collection supervisor Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :Madhu - 7305068470 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Hybrid
Job Description : We are hiring Field Collection Professionals (Executives, TLs & Managers) for on-ground EMI recovery for Home Loans, Two-Wheeler & Four-Wheeler Loans across multiple locations. If you have 2+ years experience in secured loan recovery , know how to track & follow up with defaulting customers , and can handle legal coordination, skip tracing, and field visits , apply now. Key Responsibilities : Visit customer locations for overdue EMI collections Explain dues, repayment terms, and legal action risks Coordinate with legal, call center & repossession teams Deliver and manage legal notice acknowledgments (138, SARFAESI, etc.) Assist in repossession and auction workflows when required Track visit outcomes, collect payments, and report in app or CRM Execute skip tracing for absconding/defaulting customers Team Leads / Managers additionally will: Manage and guide a team of 5-10 field agents Allocate cases and monitor daily performance Ensure daily productivity, training & reporting standards Preferred Qualifications : DRA Certification preferred Prior experience in Home Loan / Vehicle Loan recovery Smartphone usage for reporting & CRM Local language fluency Basic English or Hindi for team coordination Locations : Openings across Pan-India Tier 1, Tier 2 & Tier 3 towns
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Prathmesh :-9607404867
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Qualification : HSC And Above Process :- DRA -Loan recovery Process (outbound calls) Work From Office Location:- Reliable Tech Park Airoli , Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 25 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Shubham :- 8551021894
Posted 2 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Title: Team Lead - Dialer & MIS Operations (Call Centre) || EMI Collections Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 3+ years in Dialer Operations, MIS, and Call Centre Team Management Function: Dialer Management, MIS Reporting, Team Leadership Employment Type: Full Time Languages known (minimum 2) : English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is seeking a highly driven and detail-oriented professional to lead our dialer operations, manage real-time MIS reporting, and supervise a dynamic team of 2530 tele-callers. The ideal candidate has experience with dialer platforms like Ozonetel, Exotel, etc, is comfortable working with CRM systems, and brings strong analytical and leadership skills to drive performance in a call-centre environment. This is a full-time, high-responsibility role at the intersection of operations, analytics, and people management . Key Responsibilities: Dialer Operations Manage the daily functioning and performance of the dialler system Configure call flows, campaigns, and agent allocations based on business needs Monitor dialer uptime, call connectivity, and agent productivity metrics Troubleshoot issues and coordinate with tech teams for quick resolution MIS & Analytics Develop and maintain structured dashboards and reports for real-time tracking of agent performance, call outcomes, and portfolio status Share daily/weekly/monthly performance reports with internal stakeholders Ensure accuracy and timeliness of MIS reports no data misses, no quality lapses Identify process gaps or irregularities through trend analysis and recommend improvements Team Leadership Supervise and guide a team of 2530 tele-callers to ensure daily targets are met Allocate leads, monitor attendance/productivity, and resolve team-level escalations Provide coaching and performance feedback to individual team members Drive adherence to SOPs, call quality standards, and compliance protocols Stakeholder Collaboration Coordinate with recovery managers, product teams, and field/legal teams for seamless operations Respond to ad-hoc report requests and management inputs on short notice Ideal Profile & Requirements 3+ years of experience in managing dialer platforms, preferably Ozonetel or similar Strong background in MIS reporting , preferably in a call centre or recovery operations context Hands-on experience in managing tele-caller teams in high-volume environments Familiarity with CRM tools and reporting platforms (Excel, Google Sheets, etc.) Excellent analytical and problem-solving skills Strong leadership, communication, and people management abilities Proven ability to work under pressure and handle multiple operational priorities Hands-on mindset ready to roll up sleeves and lead from the front. Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionising collections Fast-track career growth
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile 6+ months collection experience Undergraduate/Graduate degree Job Details: 6-day workweek, rotational fixed off Salary- upto 25CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rutuja:- 9822686638
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile 6+ months collection experience Undergraduate/Graduate degree Job Details: 6-day workweek, rotational fixed off Salary- upto 25CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sakshi:- 84325 37262
Posted 2 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Title: Tele-calling EMI Collection Executive (Call Centre) Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 2+ years Function: Collections, Recovery, Operations Employment Type: Full Time Languages known (minimum 2): English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is looking for experienced and certified Collection/Recovery Callers to manage and drive recovery efforts for secured loan portfolios . The ideal candidate will have hands-on experience in housing and vehicle loan recovery and a sound understanding of the secured loan legal process. This is a high-ownership, on-ground role with deep execution responsibilities and strategic impact. Key Responsibilities: Initiate and manage recovery calls for overdue home loans, two-wheelers, and four-wheelers Handle follow-ups, payment commitments, and objection handling professionally Update and manage case details accurately in CRM and dialler systems Coordinate with legal/field teams for secured asset recovery where applicable Track daily performance and ensure timely resolution of allocated accounts Maintain compliance with RBI and internal recovery standards Ideal Profile & Requirements: Minimum 2 years of calling-based recovery experience Must hold a valid DRA (Debt Recovery Agent) certificate Prior experience with housing loans and vehicle loan portfolios is preferred Understanding of secured loan recovery and related legal processes is a strong plus Proficient in using dialler systems and CRM tools Strong communication, negotiation, and objection-handling skills Hands-on mindset ready to roll up sleeves and lead from the front. Immediate joiners will be highly preferred Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionizing collections Fast-track career growth
Posted 3 weeks ago
1.0 - 5.0 years
1 - 2 Lacs
Bengaluru
Remote
Field collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :Abhinaya 90033 16278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 3 weeks ago
1.0 - 6.0 years
2 - 2 Lacs
Chennai
Work from Office
Contact clients via phone to follow up on overdue accounts. Negotiate payment plans and settlements to resolve outstanding debts. Maintain detailed records of all interactions with clients regarding collections. contact: 7670930750 Required Candidate profile DRA Certificate Mandatory Good communication skills must Minimum 1 year tele collection experience must immediate joiners preferred Perks and benefits PF, ESI
Posted 3 weeks ago
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