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Collection Executive

Collection Executive

Stratefix Consulting

1 - 3 years

0 Lacs

india

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

payments support finance flow coordination communication resolve documentation dispatch accounting excel erp service trading

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – Payment Collection Executive (Female Only)

Department: Payment Collection
Location: Head Office, SuratCompany: Surbhi Textile CompanyEmployment Type: Full-Time (Female Candidates Only)

Position Objective

To ensure timely collection of payments from customers, maintain accurate receivable records, and support the finance team in strengthening cash flow and customer coordination. The role requires strong communication skills, consistent follow-ups, and systematic documentation.

Key Responsibilities-

Reach out to customers via phone or mail to discuss overdue payments and gather information.
Negotiate payment plans and settlements with customers to resolve outstanding
Maintain daily outstanding trackers and prepare payment status reports.
Coordinate with the account team for payment clearance updates· Reconcile customer accounts and ensure proper documentation of receipts.
Handle customer queries professionally and maintain positive relations.
Coordinate with Sales and Dispatch teams for payment clearance updates.

Skills & Competencies

Strong communication and follow-up skills.
Basic accounting knowledge and Excel/ERP proficiency.
Organized, polite, and customer-focused.

Qualification & Experience

Education: Graduate.
Experience: 1–3 years in payment follow-up, accounts, or customer service (preferably in the textile/trading industry).
Gender: Female Only
Languages: Hindi, Gujarati, and basic English.

Job Type: Full-time

Work Location: In person

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Collection Executive