Company Overview: GoodScore is a leading credit score management app that empowers over 5 million Indians to build their credit score to 750+. We are one of the youngest apps in the top 20 finance apps in India. Powered by RBI-authorized credit bureaus Experian and CRIF High Mark, GoodScore provides comprehensive credit monitoring and improvement solutions. Our app delivers personalized credit insights through detailed video analysis and step-by-step improvement plans. Users can regularly check their credit scores, access detailed reports, and receive expert guidance on managing their credit health. With GoodScore, users can conveniently track all loan and credit accounts in one place, set payment reminders for bills and EMIs, and maintain control over their credit health. A strong credit score through GoodScore opens doors to loan and credit card opportunities from India's top financial institutions. Based in Bengaluru, GoodScore is committed to financial education and empowerment, helping Indians achieve greater economic freedom through improved credit health. Job Overview: We are looking for a proactive and detail-oriented Collections Executive to manage and execute collection operations effectively. The ideal candidate will have 1-4 years of relevant experience and possess strong communication and negotiation skills. While prior experience in team handling is a plus, it is not mandatory. Key Responsibilities: Collection Operations: Ensure timely collection of overdue payments from assigned portfolios. Communicate effectively with customers to resolve payment issues and negotiate settlements when necessary. Adhere to company policies and compliance guidelines in all collection activities. Handle escalated customer queries regarding overdue payments. Reporting and Compliance: Prepare and maintain accurate records of all collection efforts and customer interactions. Monitor recovery rates and report on individual performance metrics. Ensure compliance with regulatory requirements, including adherence to guidelines for Debt Recovery Agents (DRA). Qualifications: Education: High school diploma or equivalent; a bachelors degree in finance, business, or related fields are a plus. Experience: 1-4 years of experience in collections or accounts receivable management. Team handling experience is a plus, but not mandatory. Certifications: DRA Certification is good to have. Skills: Strong communication and interpersonal skills. Proficiency in collection software and CRM systems. Excellent negotiation and conflict-resolution abilities. Analytical mindset and attention to detail. Key Competencies: Customer-focused approach with strong problem-solving skills. Ability to perform under pressure and meet deadlines. Professional and courteous demeanor in customer interactions. Location: Bellandur, Bangalore Work Hours: 6-day working schedule Compensation: Competitive salary as per industry standards
Company Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of Indias fastest-growing credit score & credit management apps. We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. Were building a team that shares our vision of transforming how India manages credit. Role Overview: As a Finance Controller, youll play a critical role in managing financial operations, ensuring compliance, building reporting systems, and supporting the leadership team with data-driven insights. This is a high-impact role with end-to-end ownership of the finance function, offering hands-on exposure to startup operations, fundraising, and cross-functional collaboration. Key Responsibilities: Financial Planning & Reporting Assist in preparing monthly and quarterly MIS reports for internal and investor review. Build and track budgets, forecasts, and working capital models. Collaborate on AOPs and performance dashboards. Accounting & Compliance Handle day-to-day accounting operations, including vendor payments and receivables. Ensure compliance with Ind-AS and statutory reporting norms. Coordinate audit processes and statutory filings. Cash Flow & Expense Management Track and manage cash flow, burn rate, and fund utilization. Work with external partners for reconciliation, payroll, and expense management. Business Strategy Support Partner with founders and ops teams to derive insights from financial data. Support pricing, commission modeling, and key business KPIs. Assist in due diligence and investor reporting as needed. Who we are looking for: CA-qualified (preferred) or a strong finance/accounting background. 2-4 years of relevant experience in high-growth startups or financial services. Strong Excel skills; experience with Tally/Zoho/QuickBooks is a plus. Data-driven with a keen eye for accuracy and process improvement. Comfortable working in a fast-paced, ownership-driven environment. Why Join Us: Be part of a core team during a high-growth phase. Work with the founder and senior leadership. Exposure to fundraising, investor discussions, and strategic decision-making. Opportunity to build processes and scale the finance function from the ground up.
Responsibilities: * Manage collections process from start to finish * Negotiate settlements with customers * Prepare daily reports on collections progress * Use persuasive techniques to recover debts Referral bonus
Roles and Responsibilities Manage loan recoveries through effective communication with customers, payment follow-ups, and debt collection strategies. Identify potential issues and escalate them to senior team members or management as needed. Maintain accurate records of all interactions with customers using CRM software (e.g. Salesforce). Collaborate with internal teams to resolve customer queries and improve overall collections efficiency. Ensure compliance with company policies, regulatory requirements, and industry standards. Desired Candidate Profile 0-3 years of experience in B2B collection, fintech, NBFC, or related fields. Strong understanding of debt recovery processes, including loan recovery management and payment follow-up techniques. Excellent communication skills for effective interaction with customers over phone calls or emails. Ability to work independently with minimal supervision while maintaining high levels of productivity.
Company Overview GoodScore is a fast-growing fintech startup revolutionizing how Indians build and manage their credit. With 5 M+ downloads and a top-20 ranking in finance apps, we are building a credit repayment marketplace that connects users to financial institutions while helping them achieve financial independence. If youre driven by sales, love leading teams, and want to be part of something high-growth and high-impact, this is the role for you. Role Overview As a Team Lead Collections , youll lead a team of 15–25 Credit Advisors focused on engaging with subscribed users, identifying repayment opportunities, and cross-selling tailored financial solutions. Your team will drive the entire performance from converting leads to maximizing repayments, while ensuring a seamless user experience. This role blends sales ownership, operational execution , and performance analytics — ideal for someone who thrives in fast-paced, high-accountability environments. Key Responsibilities Team Leadership : Lead a collections-oriented team of credit advisors. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets. Sales Execution : Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of credit repayment tools and products. Revenue Strategy : Own the revenue funnel, improve efficiency, and reduce drop-offs through real-time action. User Engagement : Strategize outreach efforts to maximize touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team. Data & Metrics : Track sales metrics such as contact-to-conversion ratio, revenue per agent, AHT, talk time, and team productivity. Share daily reports and insights with leadership. Collaboration : Work closely with Product, Finance, and Growth teams to align on sales campaigns, resolve tech blockers, and implement real-time changes. Compliance & Process Adherence : Ensure adherence to process SLAs, customer communication guidelines, and data handling best practices. Performance Reviews : Conduct weekly reviews with the team, flag low performers, and implement incentive strategies to boost momentum. What We’re Looking For 1–4 years of team handling experience in inside sales, fintech , NBFC , Bank Collections Strong experience leading sales/target-driven teams Excellent in pitching, objection handling, and user communication Proficient in Excel and reporting tools ; data-first mindset High ownership, ability to operate under pressure, and hunger to deliver results Prior experience in BFSI/Bank/NBFC Collections or fintech sales is preferred B.Tech or MBA preferred Location: Bellandur, Bangalore Work Hours: 6-day working schedule (Sunday fixed off) Compensation: Competitive salary as per industry standards How to Apply: Interested candidates can send their resumes to sandeeplalyadav@rupicard.com or contact us at 9902975703 for further details. Join us and be part of a dynamic team contributing to redefining financial inclusion in Bharat!Role & responsibilities