Collection Team Lead

Company Overview

GoodScore

If youre driven by sales, love leading teams, and want to be part of something high-growth and high-impact, this is the role for you.

Role Overview

Team Lead Collections

sales ownership, operational execution

Key Responsibilities

Team Leadership

• performance, and coaching for daily, weekly, and monthly sales targets.
•  

  Sales Execution

  : Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of credit repayment tools and products.
•  

  Revenue Strategy

  : Own the revenue funnel, improve efficiency, and reduce drop-offs through real-time action.
•  

  User Engagement

  : Strategize outreach efforts to maximize touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.
•  

  Data & Metrics

  : Track sales metrics such as contact-to-conversion ratio, revenue per agent, AHT, talk time, and team productivity. Share daily reports and insights with leadership.
•  

  Collaboration

  : Work closely with Product, Finance, and Growth teams to align on sales campaigns, resolve tech blockers, and implement real-time changes.
•  

  Compliance & Process Adherence

  : Ensure adherence to process SLAs, customer communication guidelines, and data handling best practices.
•  

  Performance Reviews

  : Conduct weekly reviews with the team, flag low performers, and implement incentive strategies to boost momentum.

• What We’re Looking For

•  1–4 years of team handling experience in

  inside sales, fintech , NBFC , Bank Collections

•  Strong experience leading

  sales/target-driven

  teams
•  Excellent in

  pitching, objection handling, and user communication

•  Proficient in

  Excel and reporting tools

  ; data-first mindset
•  High ownership, ability to operate under pressure, and hunger to deliver results
•  Prior experience in BFSI/Bank/NBFC Collections or fintech sales is preferred
•  B.Tech or MBA preferred 

Location: Bellandur, Bangalore

Work Hours: 6-day working schedule (Sunday fixed off)

Compensation: Competitive salary as per industry standards

How to Apply:

Interested candidates can send their resumes to sandeeplalyadav@rupicard.com or contact us at

9902975703 for further details.

Join us and be part of a dynamic team contributing to redefining financial inclusion in Bharat!Role & responsibilities