Collection Executive / Officer

0 - 31 years

1 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Collection ExecutiveJob Summary: We are looking for a motivated and detail-oriented Collection Executive to manage payment collections, maintain customer relationships, and ensure timely recovery of outstanding dues. The role requires strong communication, negotiation skills, and the ability to handle customer queries professionally. Key Responsibilities:Contact customers via phone, email, and visits to follow up on outstanding payments. Maintain accurate records of customer interactions and payment status. Negotiate and resolve payment issues while maintaining positive customer relations. Coordinate with the accounts and sales teams regarding payment status. Prepare daily/weekly collection reports and update management. Escalate unresolved cases to the senior management when required. Ensure compliance with company policies and legal regulations during recovery.

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