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1.0 - 7.0 years
3 - 9 Lacs
Jaipur
Work from Office
To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as we'll as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as we'll as policies and procedures of the company. Educational Qualification: Graduate
Posted 1 month ago
1.0 - 7.0 years
3 - 9 Lacs
Vadodara
Work from Office
To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as we'll as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as we'll as policies and procedures of the company. Educational Qualification: Graduate
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Bhopal, Navi Mumbai, Bengaluru
Work from Office
Responsibilities: - Contact customers who have defaulted on their loans and negotiate payment arrangements - Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment - Maintain accurate and up-to-date records of all customer interactions and collections activities - Follow up proactively with customers to ensure timely and regular payments - Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues - Adhere to all relevant laws, regulations, and company policies during the collections process - Meet or exceed assigned collection targets on a regular basis Role & responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
About LenDenClub LenDenClub is India s largest Peer-to-Peer (P2P) Lending platform, owned and operated by Innofin Solutions Pvt.Ltd., an RBI-registered (NBFC-P2P). It provides an opportunity to lenders looking for high interest rates by connecting them with creditworthy borrowers looking for short-term loans. LenDenClub has become a go-to platform to earn returns, lenders have historically earned an XIRR 11.28% p.a. The platform has an active user base of over 2 Cr+ users and loan disbursal of over 15,000 crores. LenDenClub also owns InstaMoney which is one of India s leading D2C short term personal loan apps with over 30M downloads and annual growth rate of multiple X. Why work at LenDenClub At LenDenClub, we take pride in being the first Peer-to-Peer lending platform to offer ESOP liquidity, and this achievement has allowed us to set a new benchmark. The progressive approach towards employee benefits has been acknowledged and appreciated and as a result, LenDenClub has been certified as a Great Place to Work successively for three years by the Great Place to Work Institute. As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub, we believe in creating leaders, and you will get to work with complete freedom to chase your ultimate career goal without any inhibitions. We remain committed to continuing our journey of innovation and fostering a positive work environment for our team. Website: https://www.lendenclub.com Role Overview: We are looking for a persuasive and target-driven Collection Executive to join our Collections team. The role involves connecting with customers over calls to ensure timely EMI repayments and maintain a healthy loan book. Key Responsibilities: Call and follow up with borrowers for pending EMIs and overdue payments. Maintain accurate records of communication and follow-up status in the system. Educate customers on payment modes and consequences of non-payment. Work towards achieving daily and monthly collection targets. Resolve customer queries professionally and escalate unresolved issues when needed. Coordinate with field collection team when required. Requirements: Minimum 1 year of experience in collections or telecalling (NBFC/Fintech/BPO background preferred). Strong communication skills in Hindi, English, and regional languages. Target-oriented with a persuasive and empathetic approach. Familiarity with basic MS Excel and CRM tools. Ability to handle pressure and manage time effectively.
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Gobichettipalayam
Work from Office
o Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. o Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. o Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments o Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. o Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. o Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action o Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer o Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Desired Experience: Minimum 1 to 2 years in the field. Job Qualifications Graduate : Yes Masters/Postgraduate: Optional
Posted 1 month ago
0.0 - 4.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Responsible for Unsecured loan collections with good communication skills Make outbound calls for collections . Advising on repayment plans to suit level of debt and customer circumstances. Escalating calls to managers when required. Adhering to legislative guidelines Entering data and maintaining accurate records. Facilitating advanced collections activity, such as sending letters of demand and reminder messages. Improve operational processes. Work to key performance indicators. Follow Weekly Targets Graduate degree preferable or pursuing graduation. Monday to Saturday 09:30 am to 06:30 pm Weekly Incentives over and above the salary from day 1 of Joining . No bond Key Skills : Collection Emi Collecion Tele Caller Tele Collection
Posted 1 month ago
1.0 - 6.0 years
50 - 60 Lacs
Mumbai
Work from Office
About LenDenClub LenDenClub is India s largest Peer-to-Peer (P2P) Lending platform, owned and operated by Innofin Solutions Pvt.Ltd., an RBI-registered (NBFC-P2P). It provides an opportunity to lenders looking for high interest rates by connecting them with creditworthy borrowers looking for short-term loans. LenDenClub has become a go-to platform to earn returns, lenders have historically earned an XIRR 11.28% p.a. The platform has an active user base of over 2 Cr+ users and loan disbursal of over 15,000 crores. LenDenClub also owns InstaMoney which is one of India s leading D2C short term personal loan apps with over 30M downloads and annual growth rate of multiple X. Why work at LenDenClub At LenDenClub, we take pride in being the first Peer-to-Peer lending platform to offer ESOP liquidity, and this achievement has allowed us to set a new benchmark. The progressive approach towards employee benefits has been acknowledged and appreciated and as a result, LenDenClub has been certified as a Great Place to Work successively for three years by the Great Place to Work Institute. As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub, we believe in creating leaders, and you will get to work with complete freedom to chase your ultimate career goal without any inhibitions. We remain committed to continuing our journey of innovation and fostering a positive work environment for our team. Website: https://www.lendenclub.com Role Overview: We are looking for a persuasive and target-driven Collection Executive to join our Collections team. The role involves connecting with customers over calls to ensure timely EMI repayments and maintain a healthy loan book. Key Responsibilities: Call and follow up with borrowers for pending EMIs and overdue payments. Maintain accurate records of communication and follow-up status in the system. Educate customers on payment modes and consequences of non-payment. Work towards achieving daily and monthly collection targets. Resolve customer queries professionally and escalate unresolved issues when needed. Coordinate with field collection team when required. Requirements: Minimum 1 year of experience in collections or telecalling (NBFC/Fintech/BPO background preferred). Strong communication skills in Hindi, English, and regional languages. Target-oriented with a persuasive and empathetic approach. Familiarity with basic MS Excel and CRM tools. Ability to handle pressure and manage time effectively.
Posted 1 month ago
4.0 - 8.0 years
3 - 6 Lacs
Gurugram
Work from Office
Follow up with MNC, large Indian & Govt. priority customers for collection of outstanding payments. Handling customer queries Identify payment related discrepancies Manage client relations Working on trackers for Daily/Weekly/ Monthly reporting. Required Candidate profile Interested candidate please send your profile on -hr1@ggaindia.co.in Contact number: 9354391440/8882910127- Priyanka Perks and benefits Negotiable
Posted 1 month ago
1.0 - 7.0 years
3 - 9 Lacs
Belgaum
Work from Office
To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as we'll as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as we'll as policies and procedures of the company. Educational Qualification: Graduate
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Gurgaon/Gurugram
Work from Office
Follow up with MNC, large Indian & Govt. priority customers for collection of outstanding payments. Handling customer queries Identify payment related discrepancies Manage client relations Working on trackers for Daily/Weekly/ Monthly reporting. Required Candidate profile Handled Domestic B2B Collection Excellent command on pivot, V-look up, Data Handling and excel formulas. Interested candidate please send your profile on -hr1@ggaindia.co.in Perks and benefits Negotiable
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Ludhiana, Udaipur, Mumbai (All Areas)
Work from Office
Candidate should have experience into collections - secured loans/ credit cards. Minimum Exp required in collections 1yrs
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Hathras, Moradabad, Firozabad
Work from Office
Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Location- Firozabad,Hathras,Moradabad,Mainpuri,Badaun
Posted 2 months ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru, Koramangala
Work from Office
Make outbound calls to customers for timely collection of dues/payments Follow up on pending payments/negotiate repayment plans Maintain accurate records of calls,payments,commitments Coordinate with internal teams to resolve payment-related issues Required Candidate profile 12th pass/Graduate. Basic accounts knowledge is an advantage Prior exp in collections/credit recovery preferred Basic computer skills required Immediate joiners preferred Working Days 6Days a Week
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Raipur
Work from Office
Job Description for the role of Collection Executive 1.Follow up with customers via calls, emails, and visits (if necessary) for overdue payments. 2.Maintain and update daily reports of payment collections and pending dues. 3.Investigate and resolve discrepancies related to invoices or billing issues 4.Negotiate payment plans and ensure commitments are met. 5.Collaborate with the accounts and sales teams to reconcile customer accounts. 6.Escalate problematic accounts to the senior management when necessary. 7.Maintain accurate records of communications and payment status. 8.Ensure collections are done in line with company credit policies and procedures. 9.Provide timely MIS reports on collection status and outstanding amounts.
Posted 2 months ago
1.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Hiring for collection Executive Location - marathahalli exp into collection is mandatory English + Hindi Graduation mandatory Age - 29 For more info Gopika - 7411782490
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
Bengaluru
Work from Office
HIRING FOR COLLECTION PROCESS Bellandur work location Salary up to 31k Take home 6 days working day shift 1 rotational off Age maximum 28 Mandate criteria -Should speak English+Hindi Should mandatory have experience in collections
Posted 2 months ago
2.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors. Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC. Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language
Posted 2 months ago
1.0 - 6.0 years
2 - 2 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Hello Jobseelers!! Greetings from Getwork!! Hiring for DRA - Tele/ Field Collection Officer for Debt Management Company for Mumbai, Hyderabad and Delhi Experience - 0.6 months to 8 years Salary - DRA - 16K TO 22K + Incentives Product - credit card, Unsecured Loan Minimum 6 months - 1 years of experience in telecollection with DRA certificate. Interested candidates can share their resumes on Whatsapp or can directly reach out to me - 8299505342 or can share their resumes on madhulika@getwork.org Talent Aquisition Executive Madhulika Getwork
Posted 2 months ago
1.0 - 3.0 years
1 - 3 Lacs
Hathras, Moradabad, Firozabad
Work from Office
Duties and Responsibilities: To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Meeting the Target on Cost of Collections. Ensuring meeting Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Location- Firozabad,Hathras,Moradabad,Mainpuri,Noida,Sonipath, Badaun
Posted 2 months ago
1 - 7 years
3 - 9 Lacs
Thanjavur
Work from Office
Key Objective of the Job: To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company. Educational Qualification: Graduate
Posted 2 months ago
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