Hiring For Collection Executive

1 - 4 years

1 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Follow up with customers for pending or overdue payments
  • Make outbound collection calls and send reminder emails/SMS
  • Maintain daily records of collections and follow-up status
  • Negotiate and convince customers for timely payment
  • Resolve payment-related queries or disputes
  • Coordinate with internal teams for billing or account issues
  • Update collection status in CRM or collection management tools
  • Achieve monthly and weekly collection targets
  • Escalate high-risk or non-cooperative cases to the manager
  • Ensure compliance with company policies and regulatory guidelines

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