Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Mumbai
>
Mantras2success Consultants
>
Collection Call Centre Manager

Collection Call Centre Manager

Mantras2success Consultants

3 - 6 years

5 - 8 Lacs

Mumbai

Posted:1 month ago| Platform:

Apply

Skills Required

MIS reporting Training Outbound Compliance Analytical collections process SAT Call center management Powerpoint Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Lead and manage the outbound collections team to meet performance targets. Develop and execute dialer strategies to enhance productivity and collection efficiency. Allocate campaigns and resources based on analytical insights and trends. Monitor agent performance, ensuring adherence to scripts and compliance policies. Track and analyze collection metrics to identify improvement areas and implement corrective actions. Collaborate with stakeholders to optimize the collections process and improve recovery rates. Maintain MIS reports using Excel, Word, and PowerPoint for performance tracking and data presentation. Ensure effective team training, motivation, and retention to foster a high-performance culture. Requirements: Graduation with DSA certification. Experience in team handling and call center management. Benefits: 1 Sat off, along with all sundays fix off Incentives Key Skills : Collection Outbound Team Handling Analyze

More Jobs at Mantras2success Consultants

Client Relationship Manager

Ahmedabad

5 - 8 yrs

INR 5 - 6 Lacs

Senior Social Media Manager

Ahmedabad

5 - 8 yrs

INR 6 - 7 Lacs

Bookeeper (Australian Accounting)

Ahmedabad

Experience: Not specified

INR 2 - 6 Lacs

Jr. R&D/Design Engineer (Mechanical Engineer)

Ahmedabad

3 - 6 yrs

INR 4 - 6 Lacs

Sales Manager

Guwahati, Rajkot, Bilaspur

5 - 10 yrs

INR 10 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Mantras2success Consultants

Consulting

Success City

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Collection Call Centre Manager