1636 Cmdb Jobs - Page 5

As a ServiceNow Developer/Consultant with 10+ years of hands-on experience, I bring a strong expertise in ServiceNow development and consulting. I have successfully delivered scalable, secure, and business-aligned ServiceNow implementations in Agile/Scrum environments. My core expertise lies in IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), Finance Operations, and Governance, Risk, and Compliance (GRC). In terms of technical skills, I am proficient in JavaScript, GlideScript, HTML, CSS, and AngularJS. I have experience working with REST/SOAP APIs for integrations and using platforms such as ServiceNow Core Platform, CMDB, and Service Portal. I hold certifications as a ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist in relevant modules. I excel in problem-solving and analytical skills and exhibit excellent stakeholder communication and collaboration abilities. My hands-on experience in Agile/Scrum project delivery further strengthens my profile as a competent ServiceNow Developer/Consultant. I am now looking for a new opportunity where I can leverage my skills and experience to contribute effectively.,

Job Responsibilities Process and Continuous ImprovementDrive the strategy for R1 RCMs IT Asset Management (Hardware and Software) practice.Create partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of ITEnsure quality control through the lifecycle of IT assets by developing and implementing appropriate procedures to track and manage the IT Assets. Safeguard a detailed inventory of hardware and software assets and apply the information gathered to enable immediate corrective action on vulnerabilities, strengthen policy/governance, support audits, understand the software spend and manage end of life/end of services risk avoidance.Maintain the IT asset capability to empower the organization to better manage the lifecycle of hardware and software across R1.Support audit activities that may ariseTechnology Acumen Drive features and functionality on the IT Asset Management capability (ServiceNow) to enable the IT Asset Management Processes and show the value to continue to scale and mature the services.Create and maintain governance and support the interdependencies between ITAM (IT Asset Management), APM (Application Portfolio Management) and CMDB (Configuration Management Database) across R1s ServiceNow platform. Reporting, Dashboard and AuditsGenerate and distribute various reports, including compliance reports on current assets.Identify savings opportunities for renewals, software licensing and services. Minimum Qualifications (required) Bachelors degree, preferably in Information Technology, Computer Science/Engineering, or Project Management (or equivalent years of training, work experience and education)5+ years management experience to include:Implementing new processes and functions within an IT organizationStrong facilitation, negotiation, and conflict resolution skillsProven ability to effectively drive change 4+ years of hands on IT Asset Management (hardware and software) experience in large complex organizations Advanced knowledge of ServiceNow technology and ITAM module Strong technical and ITIL service management backgroundDemonstrate visible leadership and exhibit R1 leadership expectations. Build Strong relationship across IT and our business unitsGrow and develop the team by attracting, retaining, and developing talent through training, education, and mentoring. Additional Qualifications Strong business acumen and ability to understand the larger company strategy Demonstrated ability to understand complex ideas and interdependenciesManaging complex projects and technical teamsExcellent presentation and communication skills for both technical and non-technical audiences Track record of using quantitative and qualitative data to prioritize decision-makingLean practitioner certifications or training, as well as applicable experience in Continuous ImprovementITIL practitioner/Agile practitioner Location - Noida,Chennai,Hyderabad,Bengaluru

This is a remote position. Position Overview: We are seeking a skilled ServiceNow Developer with expertise in ServiceNow Portal, Employee Center, and integrations. This role requires 24x7 support in a work-from-home (WFH) setup. The ideal candidate should have strong development skills, problem-solving abilities, and excellent communication to collaborate with clients and stakeholders. Key Responsibilities: ServiceNow Portal Development Design, develop, and maintain ServiceNow Service Portal for enhanced user experience. Employee Center (EC) Configure and customize Employee Center for seamless employee interactions. UI Development Implement and enhance HTML, CSS, and JavaScript for an intuitive and responsive interface. ServiceNow APIs & Integrations Develop and integrate ServiceNow REST/SOAP APIs for data exchange with third-party applications. AI Search & Mobile Optimize AI Search, Now Mobile, and other ServiceNow knowledge management tools. Content & Knowledge Management Enhance content management, knowledge base, and self-service functionalities. Incident & Problem Resolution Provide 24x7 support, troubleshooting portal-related issues and ensuring high availability. Stakeholder Communication Effectively engage with clients and stakeholders to understand requirements and deliver solutions.

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description: Job Title : Service now Developer Trainer Required skills and qualifications : 8+ Years relevant experience in the skillset Must have experience in conducting Advanced ServiceNow training (Deep level Service Now Platform concepts , Basic to Advanced Service Now scripting) Must have hands on experience working on at least 2 to 3 modules out of the following: IT Service Management, IT Operations Management (CMDB Discovery), IT Asset Management, HR Service Delivery, Service Portfolio Management, SecOps (Threat, Vulnerability response, SIR), Customer Service Management. Support operations and maintenance (O&M), development, modernization, and enhancements (DME) of ServiceNow modules, including SecOps, IRM, and CAM. Qualification : Any Graduate or Above Relevant Experience :10 to 15yrs Location :Bangalore CTC Range : 20 to 30 lpa Notice period : 0 to 90days Mode of Interview : Virtual Chaithra B Staffing analyst - IT recruiter Black and White Business solutions PVT Ltd Bangalore, Karnataka, INDIA chaithra.b@blackwhite.in / www.blackwhite.in +91 8067432409

Design, implement, and manage BMC Discovery solutions to discover, map, and maintain a complete inventory of IT assets, including hardware, software, and services Exp with CMDB and Discovery is must, (BMC Helix Dashboard)exp with managing CMDB data Required Candidate profile Must have an experience with Postgres SQL and other database languages reporting terms like Attributes, Filters, Joins & schema external data sources to import data into CMDB and manage

Incident Management, Work Order Management, Service Request Management, Problem Management, Change Management, Release Management, Asset Management, Configuration Database Management, Service Level Management Knowledge Management, Contract Management Required Candidate profile Supporting the Issues related to the below applications: Digital Workplace, Smart IT, Digital Workplace Catalog, Helix Dashboard, Remedy Single Sign, Mid-tier

The ServiceNow Developer will play a key role in helping the organization to achieve the desired maturity in IT Service Management by providing assistance in the technical design and development of the tool, coordinating with stakeholders in building the solution to ensure it is fit-for-use and fit-for-purpose, and supporting its continual improvement Key Responsibilities: Participate in the technical design and implementation of functionalities, features, and integrations with minimal supervision. Understand the business process and functions to determine and propose the needed solution for the project Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Analyze and create process and project- related documentation Provide technical support maintenance and reports related to the tool Report and escalate to management, as needed Required Qualifications: 4+ years of hands on experience with ServiceNow development Hands on experience working on Workflows, Business Rules, UI Policies, Client Scripts Good understanding of IT Service Management Knowledge of Java and JavaScript Excellent interpersonal, communication (written & verbal), collaboration, and documentation skills Education Certifications: Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent. Location - Chennai,Gurugram,Hyderabad,Indore,Mohali,Mumbai

Educational Requirements Bachelor of Engineering,Master Of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Educational Requirements Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD

Essential Duties and Responsibilities: Configure and customize ServiceNow modules. Troubleshoot production and test issues, recommend corrective actions, and perform resolution. Managing development deliverablesusing an Agile Framework Support customers across various time zones. Qualifications : Must have 2 to 4 years of total IT experience 1-2 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Knowledge, Skills and Abilities: Must have Experience with ServiceNow modules - ITSM Experience with application support and development activities. Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs. Write code adhering to coding best practices. Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS Ability to work in shifts or out of standard working hours. Ability to work independently and as a team member. Good to have Experience with ServiceNow modules SPM, CMDB, ITOM, ITAM Experience with resolving issues within SLA timelines Experience with Upgrade and Cloning activities Knowledge of Service Portal, UI Builder, Workspaces, Now Assist, Performance Analytics, Scoped applications, Experience with working in a client-facing environment. Professional Requirements : Strong written and oral communication skills including presentation skills. Strong problem solving and troubleshooting skills. Proven success in contributing to a team-oriented environment. Organizational, multi-tasking, and time-management skills

Essential Duties and Responsibilities: Troubleshooting and solving existing problems Identifying and assessing technical solutions Managing development deliverablesusing an Agile Framework Support customers across various time zones. Developing new solutions on the ServiceNow platform Qualifications: Must have 4 to 6 years of total IT experience Minimum 3 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Good to have ITIL Foundation V3 or v4 certification ServiceNow Certifications CAD, CIS-ITSM, CIS-CSM, CIS-SPM Knowledge, Skills and Abilities: Must have Experience with ServiceNow modules - ITSM, SPM, CSM, IntegrationHub Experience with application support and development activities. Ability to develop quality solutions independently. Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs. Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS, LDAP, MS Active Directory, SSO, SOAP and REST. Code debugging techniques. Write code adhering to coding best practices. Good to have Experience with ServiceNow modules ITOM, ITAM, CMDB Experience with resolving issues within strict SLA timelines. Ability to work in shifts or out of standard working hours Experience with Upgrade and Cloning activities. Knowledge of Service Portal, UI Builder, Workspaces, Integrations, Now Assist, Performance Analytics, Scoped applications, Experience with working in a client-facing environment. Professional Requirements : Strong written and oral communication skills including presentation skills. Strong problem solving and troubleshooting skills. Proven success in contributing to a team-oriented environment.

we are Hiring for ServiceNow ITSM Developer Experience : 4+ Mode of work : Hybrid Work Location : Mumbai, Hyderabad if any Interested share me yours updated cv to the Below mail id Akhil.kotagiri@appitsoftware.com

HI we have urgent opportunity for service now complete remote Role : ServiceNow - ITOM L3 Engineer Experience : 6 Years minimum in ServiceNow Platform Support / DevOps Location : Banglore pune delhi hyderabad Shift Timings : Rotational Shifts *************************************************************************************************** MUST Have Mandatory skills (non-negotiable) • Must have excellent communication skills as this is for Global Support team with stakeholders across multiple countries • Minimum 4 years of Hands on experience with ServiceNow ITOM & overall 6 years in ServiceNow • Minimum 2+ years as L3 ServiceNow Engineer • should be ready to Work in Rotational shifts **************************************************************************************************** Requirement • 6+ years ServiceNow Platform Support experience minimum • 4-6+ years of hands on experience with ITOM. • Should have minimum 2 years of Hands on experience as L3 ServiceNow Support • Strong written and verbal communication skills • Experience working across multiple teams for effective implementation. • Ability to engage with a variety of internal and external stakeholders. • Solid interpersonal skills and the ability to build solid working relationships. • Thorough knowledge of identity administration and expertise to solve complex issues. • Drive ServiceNow Discovery, Service Mapping, Orchestration, Event management and Cloud management applications within the ITOM product line • Need hands-on experience in optimizing discovery, tailoring patterns and development. • Need hands-on experience across multiple ServiceNow Discovery and Service Mapping projects involving a variety of enterprise and open-source application server, database, network, and operating systems. • Need hands-on configuration of event rules, alert rules, Orchestrator workflow, Cloud management portal. • Validate discovery results and troubleshooting as required. • Advise customers on ServiceNow ITOM best practices. • Assist with Service Mapping Processes and Best Practices • Guide customer configuration/implementations of the ServiceNow ITOM Platform • Need hands-on experience in troubleshooting ServiceNow Discovery incl hands-on Integration with other discovery source tools via REST, JSON, SOAP, ODBC, JDBC methods. • Need hands-on experience with scripting using JavaScript. • Need hands-on experience with Flow Designer ServiceNow ITOM Admin Requirements: • The ideal candidate will have ServiceNow L2/L3 support & development experience with ITSM as well as with other platform modules such as ITOM, ITBM and SAM. • Candidates who are experienced and well versed in both ITSM and IT infrastructure (security, server, and network) will be a great fit. Good to have: • Experience with the ServiceNow (CMDB) including class structure, tables, attributes, Identity and Reconciliation (IRE), and Class Manager. • Experience with ServiceNow development tools including Studio, Workflows, Orchestration, and Integration Hub. • Experience implementing systems using the Agile/Scrum methodology. • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.). • Experience with- User Interface design and User Experience concepts KEY ROLES AND RESPONSIBILITIES: Monitoring and Event Management They ensure that the platform is configured, installed, tested and operational. In this regard they will perform necessary checks, apply monitoring tools, and respond to alerts. Where software is a component of the solution, they will also take responsibility for ensuring that the software is installed and configured according to business requirements. The Platform Support Engineer (ITOM) identifies problems and errors prior to or when they occur. He or she will log all such incidents in a timely manner with the required level of detail with all the necessary information. They liaise with all stakeholders including end users, vendors, carriers, and NTT Ltd. colleagues to expedite diagnosis of errors, incidents, events, and problems and to identify a resolution. These individuals liaise with vendors to ensure that any further features that are required in line with business requirements are actioned and implemented. The Platform Support Engineer (ITOM) performs simple and routine assignments that require good knowledge of the specified support function. They perform a variety of tasks related to but not limited to security access and administration and the testing and maintenance of internal systems. Support They investigate all line support calls assigned to them and identify the root cause of incidents, events, and problems. They ensure the efficient and comprehensive resolution of incidents, events, and requests. This could involve ensuring that repairs are carried out by coordinating product requests and liaising with other team members. They will also report and escalate issues to 3rd party vendors if necessary. They take full ownership for managing the incident, event, or problem to resolution within the business requirements. Where necessary, they escalate requests and exceptions to the Platform Support Manager. They provide continuous feedback to internal clients and affected parties and update all systems and/or portals as prescribed by Dimension Data procedures. Incident, problem, request, and event management They will take responsibility for responding to calls, events, problems, and incidents via Service Now. They assist in analysing, assigning, and escalating the support calls when required. They also provide telephonic support to end users. They are required to identify the problem, incident, or event, perform root cause analysis on events, problems and incidents and document the actions required, identifying, and selecting the appropriate solutions, including the development of a workaround plan. They ensure the implementation of a resolution and recovery, ensuring compliance to the relevant processes and within business requirements. They update incidents, problems, requests and events with progress and resolution details and ensure the required knowledge base is updated accordingly. Reports These individuals track the relevant capacity metrics and provide detailed reports that enable the required increase in capacity in line with business requirements. The Platform Support Engineer (ITOM) is also responsible for producing breach and other reports that are necessary for the correct operation of processes.

Role Overview : We are seeking a seasoned Flexera Tooling Implementation Specialist with extensive hands-on experience in the end-to-end implementation, configuration, and management of the Flexera Software Asset Management (SAM) tool. As a tooling expert and solution architect, you will be responsible for ensuring the Flexera platform is correctly deployed, maintained, and aligned with customer needs. Key Responsibilities : - Independently configure and install the Flexera SAM tool with minimal supervision. - Ensure high availability, reliability, and optimal performance of the Flexera environment. - Upload, manage, and maintain accurate data within the Flexera SAM platform. - Perform regular system maintenance tasks including backups, patches, and upgrades. - Administer user roles and access, aligned with organizational policies. - Continuously monitor system health and proactively resolve any technical issues. - Manage and maintain the infrastructure hosting the SAM solution, ensuring adequate resources. - Escalate and manage vendor support tickets, and collaborate closely with vendor teams. - Maintain all data feeds and system integrations connected to the Flexera SAM tool. - Perform scheduled and ad-hoc data uploads and updates. - Upgrade the Flexera platform and its modules in line with evolving customer requirements. Required Qualifications : of experience in IT tools implementation, with a strong focus on SAM tools. - Proven hands-on experience in configuring and deploying both on-premise and cloud instances of Flexera SAM. - Deep understanding of Flexeras modules, data connectors, platform architecture, and capabilities. - Technical expertise in Flexera features, limitations, and implementation best practices. - Skilled in designing and implementing frameworks to assess and improve tool maturity. - Ability to create tailored implementation plans based on customer business and technical requirements. - Strong analytical, problem-solving, and communication skills. - Experience working with cross-functional teams and stakeholders. Nice to Have : - Flexera certifications or formal training. - Experience with integration of Flexera SAM with other ITSM or CMDB platforms (e. , ServiceNow). - Familiarity with license compliance, software metering, and audit support practices.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. Whats in it for you? Immense exposure and learning Excellent career growth Company of highly passionate leaders and mentors Ability to build things from scratch Company website : - https://www.mizuhogroup.com/asia-pacific/mizuho-global-services 1) ServiceNow CMDB Engineer (SNOW Developer) We are seeking an experienced ServiceNow CMDB Engineer to join our IT Service Management team. The ideal candidate will have 5–8 years of hands-on experience in ServiceNow CMDB implementation, configuration, and maintenance. This role is responsible for designing, developing, and supporting the Configuration Management Database (CMDB) and ensuring data integrity, accuracy, and compliance with organizational standards. Key Responsibilities Design, implement, and maintain the ServiceNow Configuration Management Database (CMDB) to ensure accurate representation of infrastructure and application assets. Configure and customize ServiceNow CMDB modules, including Discovery, Service Mapping, and integrations with external data sources. Develop and maintain CMDB data models, relationships, business rules, workflows, and automation scripts. Collaborate with IT, application, and business stakeholders to gather requirements and translate them into CMDB solutions aligned with ITIL best practices. Monitor, analyze, and improve CMDB data quality, completeness, and consistency through regular audits and reconciliation processes. Troubleshoot and resolve CMDB-related issues, providing advanced support and guidance to other ServiceNow users. Document CMDB processes, configurations, procedures, and standards. Train and mentor junior team members and end-users on CMDB functionality and best practices. Participate in ServiceNow upgrades, enhancements, and testing related to CMDB and associated modules. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of hands-on experience with ServiceNow, with a strong focus on CMDB and ITSM modules. Solid understanding of ServiceNow CMDB architecture, Discovery, Service Mapping, and integration techniques. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Experience with data import/export, transformation, and reconciliation processes. Strong knowledge of ITIL processes, especially Configuration Management. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications ServiceNow certifications (e.g., Certified Implementation Specialist – CMDB, ITSM). Experience with cloud infrastructure integrations (AWS, Azure, etc.). Familiarity with other ServiceNow modules (ITOM, ITAM, SecOps). Knowledge of data governance and data quality best practices. Experience working in Agile/Scrum environments. 2) ServiceNow Administrator (SNOW Implementation) We are seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration. Key Responsibilities Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs. Monitor platform performance and ensure high availability, reliability, and data integrity. Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement enhancements. Perform regular platform upgrades and patching, ensuring compatibility and security. Manage user roles, groups, and permissions to maintain proper access controls. Document configurations, processes, and procedures for ongoing support and knowledge sharing. Support integration of ServiceNow with other enterprise systems as needed. Provide end-user training and support on ITSM modules, reporting, and dashboard features. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of experience as a ServiceNow Administrator, with proven expertise in ITSM modules. Strong experience in creating and managing ServiceNow reports and dashboards. Proficiency in ServiceNow configuration, including workflows, business rules, UI policies, and notifications. Solid understanding of ITIL processes and ITSM best practices. Experience with user and access management in ServiceNow. Strong analytical, problem-solving, and communication skills. Experience documenting technical processes and procedures. Preferred Qualifications ServiceNow System Administrator certification. Experience with ServiceNow Performance Analytics. Familiarity with ServiceNow integrations (REST/SOAP APIs). Knowledge of scripting languages (JavaScript, GlideScript) within ServiceNow. Experience working in large, complex enterprise environments. ITIL Foundation certification or higher. Experience with additional ServiceNow modules (ITOM, HRSD, etc.). 3) IT Server Infrastructure (SO) The IT Server Specialist is responsible for designing, implementing, maintaining, and optimizing the organization's and network infrastructure. This includes ensuring high availability, security, and performance of systems to support business operations. The role requires expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams to meet organizational goals. Key Responsibilities Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). Monitor server performance, availability, and capacity to ensure optimal operation. Perform regular backups and disaster recovery testing to safeguard data. Apply patches, updates, and security configurations to servers to protect against vulnerabilities. Manage Active Directory, DNS, DHCP, and other server roles. Security and Compliance: Implement and enforce security policies, procedures, and best practices for servers and networks. Conduct regular vulnerability assessments and penetration testing. Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001). Required Skills & Qualifications Strong knowledge of server operating systems (Windows, Linux). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud platforms (AWS, Azure, Google Cloud) Support and Troubleshooting: Provide technical support for server and network-related issues. Document and resolve incidents in a timely manner using ticketing systems. Conduct root cause analysis and implement preventive measures. Problem-Solving: Ability to diagnose and resolve complex Server issues. Analytical mindset with a focus on root cause analysis. Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Certifications (Preferred): Cisco CCNA/CCNP Microsoft Certified: Azure Administrator Associate VMware Certified Professional (VCP) Experience: 5-7 years of experience in server administration. Hands-on experience with enterprise-grade infrastructure. Work Environment: On-site work model depending on organizational requirements. May require after-hours support during emergencies or scheduled maintenance. Collaboration with IT teams, vendors, and external service providers. Key Performance Indicators (KPIs): Server uptime and availability. Incident response and resolution times. Compliance with security standards. Address: - Mizuho Global Services India Pvt. 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710. Please Note : Candidates residing within 20KMs radius from the office location will ONLY be considered. Only shortlisted candidates will be invited for an F2F interview at office on 13th September, Saturday

Contact: +6 About the Role We are seeking a dedicated ITOM Discovery Administrator (Sr. Developer) with strong technical expertise to configure, maintain, and optimize the ServiceNow Discovery application. This role is pivotal in ensuring accurate and timely population of the CMDB while working closely with cross-functional teams (Compute, Network, Security). Key Responsibilities Configure and maintain the Discovery application post-implementation. Collaborate with Configuration Manager to ensure accurate CMDB population. Interface with Compute, Network & Security teams for access and permissions. Troubleshoot & resolve discovery errors related to access/permissions. Assure timely completion of scheduled discovery jobs. Validate and test Discovery functionality post-upgrades. Monitor environment changes & update Discovery solution accordingly. Manage downloads from the ServiceNow Store (CMDB Classes, Discovery patterns). Add/update schedules, IP ranges, and credentials for new devices & environments. Qualifications & Skills 810 years IT experience, with hands-on ServiceNow ITOM Discovery expertise. Strong knowledge of Networking, Systems Administration, and JavaScript. Proven experience in Discovery configuration, maintenance, and troubleshooting. Ability to collaborate effectively with multi-disciplinary teams. Detail-oriented with strong problem-solving skills.

Educational Requirements Bachelor Of Comp. Applications,Bachelor of Engineering,BTech,MCA,MTech,MBA Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs. Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed. Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications. Provide ongoing support and maintenance for ServiceNow ITOM solutions. Document technical specifications, processes, and procedures for ServiceNow ITOM solutions. Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practices Maintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM. Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution Collaborate with internal business stakeholders to write/estimate stories Oversee developers work, and own overall quality and delivery of development Capable of executing hands-on development for stories that cannot be delegated Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges Provide mentorship to developers and platform engineers on technical design standards and best practices. Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture 5+ years working on the ServiceNow platform preferably in global implementation projects Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration) Strong knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript Experience integrating with tools to federate data into the CMDB Expert in IT Asset Management Lifecycle processes (including hardware and software) Good interpersonal skills, including collaboration, communication, relationship building, and negotiation Intermediate Windows and Unix administration skills Expert in IT Asset Management process & operational delivery Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage. Familiarity with the following concepts: XML, JSON/script language, database. Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers Familiar with Cloud environment like AWS, Azure etc. Ability to work independently and as part of a team. Excellent problem-solving, analytical, and communication skills. ServiceNow Certified Implementation Specialist Event Management ServiceNow Certified Implementation Specialist Service Mapping ServiceNow Certified Implementation Specialist Discovery. ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance. Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details. Scripting capabilities such as JavaScript, jelly, SQL Acquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

As a Senior Technical Consultant in this role, you will be responsible for utilizing your 5+ years of relevant experience, particularly with ServiceNow - ITOM Service Mapping skills. Your primary focus will involve mapping data from various systems into ServiceNow, ensuring accurate and efficient transfer of information, and facilitating integrations with other tools and services. Your key responsibilities will include designing, developing, and deploying service maps, collaborating with discovery patterns, and guaranteeing the accurate representation of IT services and their underlying infrastructure. A strong understanding of the CMDB, its structure, and its relationship to ITOM will be essential. You will also be developing and implementing data mapping solutions to enable the seamless movement and integration of data between ServiceNow and external systems. In this role, you will work closely with development and integration teams to ensure a smooth data flow between ServiceNow and other applications. Your tasks will involve configuring and customizing ServiceNow modules and workflows as per specific business requirements, supporting configuration changes related to mapping and data transformation needs, and conducting unit and integration testing to validate the accuracy of data flows. Additionally, you will be responsible for maintaining comprehensive documentation of data mappings, workflows, and integrations, providing ongoing support and troubleshooting for data mapping and integration issues, and collaborating with business analysts, developers, and stakeholders to comprehend data requirements and business processes effectively. Your qualifications should include a Bachelor's degree along with at least 7 years of experience in ServiceNow ITOM Discovery & Service Mapping and integrating data. Hands-on experience with ServiceNow ITOM (CMDB, Service Mapping) and proficiency in ServiceNow scripting (JavaScript) for mapping and transforming data are crucial. You should also possess knowledge of data modeling and mapping techniques in ServiceNow, familiarity with SQL and querying relational databases, and experience with integration protocols such as REST, SOAP, FTP, and SFTP. Moreover, you are expected to hold relevant certifications including ServiceNow Certified ITOM Discovery & Service Mapping, ServiceNow Certified - Application Developer, and ITIL v3 certification. Excellent analytical and problem-solving skills, strong verbal and written communication skills, effective presentation development and customer presentation skills, successful teamwork experience, and demonstrated leadership abilities will be valuable assets in this role.,

As an ideal candidate for this position, you should possess experience in ServiceNow with expertise in one or more modules such as HRSD (HR Service Delivery), CSM (Customer Service Management), or FSM (Field Service Management). Additionally, you should have knowledge in additional areas like ITSM, Portal, CMDB, Virtual Agent, ITAM, ITOM, and ITBM. It is essential to have strong scripting and integration skills to excel in this role.,

Hi, We are in receipt of your application for ServiceNow Senior developer _Bengaluru in Hybrid mode. Please share your updated resume and below checklist attached for a wonderful opportunity. Are you interested in working in a challenging and dynamic multi-cloud and multi customer environment that offers opportunities for professional growth and new responsibilities by helping clients drive alignment with their business, advising through critical and complex issues, while allowing you to develop personally and professionally? Then consider a career at Resolve Tech Solutions. We are looking for someone who can add value to our existing processes and methodology. Someone who can hit the ground running from day one. You should be good with Customer communication and working on various initiatives at the same time. As a senior resource we expect you to be good at development. Job Description: As a ServiceNow professional at RTS, you will play a key role in the design, development, and administration of our ServiceNow platform. You will collaborate with cross-functional teams to implement and enhance ServiceNow solutions that streamline business processes, improve user experience, and drive overall productivity. SPECIFIC RESPONSIBILITIES We are seeking ServiceNow profiles with the below JD for immediate joining. 6-15 years exposure and strong ServiceNow Development skills in: Designing, developing, and implementing solutions on the ServiceNow platform for IT Service Management and automating business processes. Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization. Designing and development of Integration with internal and external systems using Out of the box and custom implementations using REST, JavaScript, and Glide Ajax. Leading efforts on CMDB, Hardware and Software Asset Management implementations. Custom app development on ServiceNow platform by identifying and translating requirements for IT and business needs. 4+ yrs experience with ServiceNow in ITSM / Integrations/ ITAM / ITOM. Designed, developed, and implemented several integrations (OOB and custom using REST) Supported Hardware Asset Management, Software Asset Management implementations. Experience with bulk updates using ServiceNow scripting skills (RestAPI, Javascript) Scripting and implementing automations and self-service to streamline efficiency. Technical Skills in ServiceNow Development & Administration, such as ServiceNow administration, scripting and workflows. Experience with ServiceNow REST/SOAP APIs and data imports. Certifications (preferred): ServiceNow Certified Application Developer (CAD). ServiceNow Flow Designer Micro Certification Candidate details required as below :- Name of the Candidate Phone Number Email Address Linkedin Profile Link Current Location/Work location: Bangalore Willing to relocate to Bangalore? Shift Timings: Are you willing to work in Shifts (CST time Zone (USA)? Current Company Current Title Last Working Date at Current Job? Reason for leaving Do you have other offers in the pipeline? Current Salary Expected Salary Notice Period from Date of Offer Availability from Date of Offer Bachelors/Year of Completion/Location Masters/Year of Completion/Location List your Certifications Photo ID (Proof Received) Mention your Interview Availability timings for the next 3 business days Skills Mention the No. of years of experience in this skill Total No. of years of Experience

As a Senior Associate Engineer in IT Service Management, you will be responsible for various tasks related to IT Service Management practices, policies, and procedures within the organization. Your primary focus will be on effectively managing and delivering IT services to ensure alignment with business objectives and meet the needs of end-users. By following best practices and emphasizing continuous improvement, you will contribute to enhancing user satisfaction and productivity. Your responsibilities will include writing, testing, and documenting technical work products such as code, scripts, and processes in accordance with organizational standards. You will also be expected to prioritize reliability, quality, reusability, and craftsmanship of products and systems while breaking down complex designs to anticipate potential issues and guide the team in implementing best practices for improving reliability, security, and observability in systems under development. Additionally, you will need to observe the environment, identify problems, and explore new approaches during root cause analysis. You will be involved in designing and implementing self-contained systems within your team's domain and defining test suites and instrumentation to ensure latency and availability targets are met. To be successful in this role, you should have a Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), or Engineering, along with at least 1 year of experience in designing, developing, and implementing large-scale solutions in production environments. Key Responsibilities: - Maintain and update asset & software asset records in HAM & SAM tools and CMDB. - Monitor asset & software usage and license compliance across environments. - Assist all IT teams in OS and application patching utilizing Tanium. - Manage & Maintain Claroty IOT/OT asset discovery. - Maintain and install Claroty collectors working with IT field support. - Assist in software audits and reconciliation of entitlements vs. deployments. - Support procurement and contract teams with software entitlement validation. - Collaborate with IT, security, and finance teams to ensure alignment on software usage and cost allocation. - Identify opportunities for license optimization and cost savings. - Generate reports and dashboards to support decision-making and compliance. - Participate in the development and refinement of SAM processes and documentation. - Provide support for escalations related to software licensing and asset tracking. Please note that this list of responsibilities may not be exhaustive, and additional essential functions may be required based on the needs of the organization. Management may modify the job or assign additional tasks as necessary, while adhering to legal and collective bargaining obligations. Your contribution to IT Service Management will play a crucial role in the overall success of the organization.,

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB, GRC, HRSD, ITOMmodule with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog. Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

About The Role LocationBangalore/ Gurgaon Mode-Hybrid Exp- 4 to 7 years Required Skills Managing the lifecycle of all the changes and to minimize the impact of incidents. End to End IT Change and Service Management & Execution. Requirement gathering & Analysis of the situation. Plan, coordinate and control the restoration of complex and high impact system changes that occur within the production environment. Measure project performance to identify areas for improvement. Maintain Incident, Change reports in a common database and have a weekly consolidated report published to the team. Update and Leads the change advisory board (CAB) Facilitate and perform Change process to identify causes of critical incidents and follow-up on preventive Action items. Conduct Daily meetings with client and in-house technical teams to work on preventive action items for Change management.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise ServiceNow CAS, CAD, CIS-HRSD, CIS-CSM, CIS-ITSM, CIS-IRM Certified Understanding of other ServiceNow products. Preferred technical and professional experience Experience creating roadmaps for technical offering growth and innovation Understanding and designing integrations and interfaces with other systems

Your Role Design and implement CMDB data models, CI classes, and relationships in ServiceNow. Develop and maintain Discovery patterns and integrations to populate CMDB. Ensure data integrity and compliance with CMDB policies and standards. Collaborate with stakeholders to define CI attributes, lifecycle states, and reconciliation rules. Automate CMDB processes using ServiceNow workflows, business rules, and scripts. Perform regular audits and health checks of CMDB data. Troubleshoot and resolve CMDB-related issues and incidents. Document CMDB architecture, processes, and procedures. Your Profile 9 to 12 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of solutions. Strong hands-on experience withServiceNow CMDBandDiscovery. Proficiency inJavaScript,ServiceNow scripting, andREST/SOAP APIs. Familiarity withITIL processes, especially Configuration Management. Ability to analyze complex data and present actionable insights. Excellent problem-solving and communication skills. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune