1636 Cmdb Jobs - Page 6

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Your Role Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability Your Profile 9 to 12 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions. What will you love working at Capgemini Work with the latest ServiceNow tools and practices aligned with its roadmap for innovative solutions. Collaborate with cross-functional teamsincluding architects, business analysts, and client stakeholders. Contribute to large-scale rollouts and multi-country implementations of ITSM modules. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB).Customize workflows, business rules, UI policies, client scripts, and integrations.Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions.Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools).Perform upgrades and patches, ensuring platform stability and performance.Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 12 to 15 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions.Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management.Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs.Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines.Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Mumbai,Noida,Pune

Your Role Design and develop solutions within the ServiceNow SPM suite, including PPM, Demand, Resource, Financial, and APM modules. Customize and configure SPM workflows, dashboards, reports, and performance analytics to support strategic planning and execution. Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions. Develop and maintain client scripts, business rules, UI policies, script includes, and integration components. Implement data integrations with external systems (e.g., ERP, HR, Finance tools) using REST/SOAP APIs. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow SPM implementations, including design, configuration, and deployment of modules like Project Portfolio Management (PPM), Demand Management, Resource Management, Financial Planning, and Application Portfolio Management (APM). Strong technical knowledge in ServiceNow scripting and platform components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new SPM application modules, workflows, and dashboards tailored to strategic planning and portfolio execution. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs, automation routines, and Performance Analytics. Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of SPM best practices and a track record of delivering scalable, enterprise-grade solutions. What will you love working at Capgemini Work with the latest ServiceNow tools and practices aligned with its roadmap for innovative solutions. Collaborate with cross-functional teamsincluding architects, business analysts, and client stakeholders. Contribute to large-scale rollouts and multi-country implementations of ITSM modules. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Performance Analytics Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Performance Analytics.- Strong analytical skills to interpret data and provide actionable insights.- Experience with application design and development methodologies.- Ability to work collaboratively in a team environment.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Tech for Operations - ServiceNow Tools Administration Designation: Infra Managed Service Analyst Qualifications: BE/Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationA portfolio of robust cloud-based products that automate and manage IT service relationships across the enterprise. What are we looking for? ServiceNow Portal DevelopmentIncident ManagementAbility to establish strong client relationshipAbility to work well in a teamAbility to handle disputesWritten and verbal communicationJavaScriptAdmin experience on ServiceNow Modules (Incident, Problem, Change, CMS, CMDB, Service Catalog, Integration, Knowledge & Asset Mgmt)Maintenance, administration and version standardization of Service Now Experience with ServiceNow development/configuration with Java certified Develop Applications on SNOW PlatformCustomized Service levelsPlatform UpgradesService Management Process development Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation

Design and deliver enterprise-scale application solutions. • Lead architecture, coding, code reviews, testing, and deployment activities. • Collaborate with cross-functional teams including Product, QA, and DevOps. • Drive adoption of best practices in performance, security, and observability. • Mentor junior engineers and support technical leadership initiatives. Must-Have Skills ServiceNow, ITSM, ITOM, ITAM, CMDB, GRC Good-to-Have Skills IRM, Catalog, Workflows, Solution Architecture, Microservices, API Design

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow ITSM Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : Degree in IT or Business-related discipline; Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills :Software License ManagementGood to Have Skills :ServiceNow ITSM Software Asset Management (SAM)Job Requirements :Key Responsibilities :1 Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets;2 Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our client timescales;3 Drive progress of SAM engagements resolution of compliance issues4 Deliver information to Customers on best licensing practices to enhance knowledge and understanding Technical Experience :1 An understanding of scan tools used to manage software deployment SCCM, CMDB, RV Tools, Map Toolkit, etc;2 Must have Knowledge on Microsoft, Adobe from Tier 2 or Tier 3 publishers ;3 Understanding of Licensing, maintenance and support elements of agreements; and4 Fair understanding of enterprise / server estate configuration4 A technical understanding of networks, the use of licensed software and software deployment; Professional Attributes :1 Excellent communication skills verbal written; 2 Advanced analytical skills using Excel or other software tools3 Strong project management and delegation skills, meeting and enforcing deadlines Educational Qualification:Degree in IT or Business-related discipline;Additional Info :Flexible shift timing Qualification Degree in IT or Business-related discipline;

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualification Graduate with 15 years of education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualification Graduate with 15 years of education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As a Software/Application/Cloud Tech Support professional with 5 years of experience, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB) on various platforms. Roles & Responsibilities:- Provide L1 and L2/ basic and intermediate level troubleshooting for configured services running on various platforms.- Troubleshoot and resolve issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB).- Implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.- Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with stakeholders.- Ensure compliance with defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: Configuration Database & CI Management.- Good To Have Skills: ServiceNow Configuration Management Database (CMDB).- Strong understanding of operating system-level implementation of software solutions/vendors/brands.- Experience in providing L1 and L2/ basic and intermediate level troubleshooting.- Excellent communication and collaboration skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Gurugram office. Qualification Graduate with 15 years of education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Role:Application Support Engineer Project Role Description:Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills: Configuration Database & CI Management Good to Have Skills: ServiceNow Configuration Management Database (CMDB) Job Requirements:'', Key Responsibilities:1Manage data with tables in the CMDB and Assets and its Data Sources2Plans and manages a population of the Configuration Management System, including discovery and other data import methods3Configure efficient Identification and Reconciliation4Monitor CMDB health and resolve conflicts between authoritative data sources5Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs6Configure, develop, enhance, and implement application mapping Technical Experience:1Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera2Good to have - MID Server configurations for Integrations data pull3Good to have - Customizes ServiceNow configuration, including custom scripts Professional Attributes:1Minimum 4-5 years of experience ServiceNow2Minimum 5 years of experience in IT asset / CMDB management3Experience in IT Asset Management process and operational delivery environment4Excellent communication and presentation skills5Excellent communication interpersonal skills. Educational Qualification:Graduate with 15 years of education Additional Info:Flexible Working hours Qualification Graduate with 15 years of education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools Administration Minimum 2 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional application designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Design and develop applications based on business requirements.- Collaborate with stakeholders to gather and analyze requirements.- Create technical documentation for developed applications.- Conduct testing and debugging of applications.- Provide technical support and troubleshooting for application issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Performance Analytics.- Good To Have Skills: Experience with Servicenow Tools Administration.- Strong understanding of data analytics and visualization techniques.- Experience in designing and implementing ServiceNow solutions.- Knowledge of IT service management processes.- Familiarity with Agile development methodologies. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office.- An Engineering degree with ServiceNow Certification is required. Qualification Engineering with ServiceNow Certification

About The Role Skill required: Delivery - Market Research Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market and operating efficiently at scale.We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses.You will conduct market and consumer research to support strategic decisions in product, marketing, and growth initiatives. Your insights will help clients better understand trends, competitors, and customer behavior. What are we looking for? 3+ years of relevant experience Experience with syndicated data sources (e.g., Nielsen, Kantar) Experience using Meltwater & similar research tools Experience with SQL and Python Proficiency in tools such as SPSS, Word, Excel and PowerPoint Experience in primary and secondary research Strong analytical, statistical and problem-solving skills A background in both quantitative and qualitative research Skills in designing and analyzing quantitative studies Ability to develop customer or competitor profiles Structured thinking and attention to business context Excellent verbal and written communication Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment Experience in E-commerce, CPG, Retail, Beauty industry and domain Client management skills Prior experience of BI tools (e.g. Looker or Tableau or Power BI) Prior experience using cloud data platforms (e.g. GCP, Snowflake etc.) Roles and Responsibilities: Analyze shoppers, including transactional, behavioral, demographic, and panel-based insightsto understand retention trends, profile attributes, purchase journeys, and category dynamics, enabling data-driven marketing and commerce strategies Conduct local trend spotting & competitive reviews Provide consumer segmentation & behavioral insights using client provided data to inform strategy Develop short-term (0-1 year) and long-term (2-3 years) trend forecasts by synthesizing consumer behavior, market dynamics, competitive activity, and cultural signals to guide strategic planning Consolidate insights & trend identification into inputs Qualification Any Graduation

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of projects- Provide technical guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.- Understanding of the ServiceNow architecture and modules.- Familiarity with ServiceNow administration and development.- Proficiency in JavaScript (client-side and server-side).- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.- Experience with CMDB (Configuration Management Database).- Building and customizing workflows using the Flow Designer and Workflow Editor.- Knowledge of ServiceNow Orchestration.- Knowledge of relational databases and SQL queries.- Hands-on experience in integrating ServiceNow with other systems.- Good To Have Skills: Experience with ServiceNow scripting and automation tools. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

Educational Requirements Bachelor Of Comp. Applications,BTech,Bachelor of Engineering,MTech,MCA,MBA Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). Good knowledge of ServiceNow and ITIL. Understanding Scrum Methodology. Strong engagement, communication and facilitation skills. ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Dear Candidate Greetings from Technogen !!! We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen, we understand that your experience and expertise are relevant the current open with our clients. About Technogen : https://technogenindia.com/ Technogen India Pvt. Ltd. is a boutique Talent & IT Solutions company, founded in 2008, has been serving global customers for over last 2 decades,. Talent Solutions: We assist several GCCs, Global MNCs and IT majors on their critical and unique IT talent needs through our services around Recruitment Process Outsourcing (RPO), contract staffing, permanent hiring, Hire-Train-Deploy (HTD), Build-Operate-Transfer (BOT) and Offshore staffing. Job Title :ITOM Developer Required Experience :5+ Years Location : PAN India. Job Summary: - We are looking for a skilled **ITOM Developer** with over 5 years of experience, specializing in ServiceNow IT Operations Management (ITOM) particularly in **Discovery** and **Service Mapping**. The ideal candidate will have a deep understanding of infrastructure and application-level mapping, automation, and CMDB best practices to support enterprise-level IT operations. **Key Responsibilities:** * Design, implement, and manage **ServiceNow ITOM** modules including **Discovery** and **Service Mapping**. * Configure and maintain **CMDB (Configuration Management Database)** to ensure accurate infrastructure data. * Develop patterns, probes, sensors, and scripts to enhance discovery processes. * Work closely with cross-functional teams to integrate ITOM with other ServiceNow modules and external systems. * Analyze and troubleshoot issues in service mapping and discovery jobs. * Ensure data integrity and compliance with organizational standards and best practices. * Support the automation of IT operations and infrastructure monitoring. **Required Skills & Qualifications:** * Minimum **5 years of hands-on experience** with ServiceNow ITOM, especially Discovery & Service Mapping. * Strong understanding of network protocols, cloud infrastructure (AWS, Azure), and data center environments. * Experience in **ServiceNow CMDB**, mid-servers, and credentials management. * Proficient in JavaScript, XML, and REST/SOAP integrations. * Familiar with ITIL processes and best practices. * ServiceNow certifications (e.g., Certified Implementation Specialist ITOM) are a strong plus. **Preferred Qualifications:** * Experience working in large-scale enterprise environments. * Exposure to DevOps, automation, and orchestration tools. * Strong analytical and communication skills.

SVN System Technologies is looking for IT Asset Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

About the Role: OSTTRA India The Role Platform ITSM Officer The TeamThe OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The ImpactTogether, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for youWe are seeking a highly motivated and experienced Incident Manager to join our team. In this critical role, you will be responsible for leading the response to and resolution of major incidents that impact our business operations. You will act as a leader and coordinator, driving technical teams to swiftly diagnose and resolve issues while ensuring effective communication with stakeholders. Responsibilities High Severity Incident ManagementHandling incidents with high business impact, requiring quick resolution and effective communication. ITIL ExpertiseStrong knowledge and experience with ITIL (Information Technology Infrastructure Library) framework, particularly in incident, change, and problem management. CMDB and Asset ManagementFamiliarity with Configuration Management Database (CMDB) and asset management systems to track and manage IT assets. Process ImprovementIdentifying opportunities to improve existing IT processes and prevent future incidents. Incident CoordinationCoordinating recovery efforts across various teams, ensuring effective communication and efficient resolution. Trend AnalysisAnalyzing incident trends to identify recurring issues and work towards reducing them. Post-Incident Review (PIR)Leading PIR calls, creating reports, and implementing preventive measures based on lessons learned. Problem-SolvingApplying problem-solving techniques (Pareto, 5 Whys, Fish-Bone) to identify root causes and implement effective solutions. Service Desk OperationsUnderstanding service desk processes and escalation procedures. Stakeholder ManagementEffectively communicating with stakeholders and managing expectations. Ticketing ToolsExperience with various ticketing tools (ServiceNow, JIRA, Salesforce). Communication Skills: Excellent verbal and written communication skills. Technical UnderstandingGood understanding of application and infrastructure domains. Financial Industry KnowledgeKnowledge of the financial industry, particularly securities processing, is a plus. Core skills and knowledge required ITIL ExpertiseDeep understanding and practical application of ITIL best practices, particularly in incident, problem, and change management. ITIL certifications are highly desirable. Strong incident coordinationLeading recovery efforts across multiple teams. Technical AcumenBroad technical knowledge across various IT domains (applications, infrastructure, networks, databases). Process improvementAnalyzing incident trends and identifying opportunities to enhance processes and prevent future incidents. Excellent communication and stakeholder managementExceptional verbal and written communication skills, with the ability to explain complex technical issues to diverse audiences.Keeping everyone informed and managing expectations effectively. ToolsFamiliarity with incident management and ticketing tools (e.g., ServiceNow, Jira). Bonus Points Experience with cloud technologies (AWS, Azure, GCP). ITIL v4 certification. SIAM (Service Integration and Management) knowledge. Requirements EducationBachelor's degree in computer science or equivalent. Experience6-8 years of experience in Major Incident Management. FlexibilityWillingness to work flexible hours, including weekends and holidays. Work ModelWork from Office/Hybrid model. The LocationGurgaon, India Statement OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----

About the Role: Whats in it for you : We are looking for highly motivated technology professionals who will strengthen our specialisms and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. Responsibilities: Strong Experience administering, migrating, installing, upgrading, and configuring IBM MQ (Latest version MQ 9.3, MQ 9.4) Support for IBM MQ on Linux servers/Windows OS. Provide build support including troubleshooting, timely resolution, and root cause analysis. Support Incident, problem and change management tasks. Implement change requests based on CM processes. Support Client related MQ requests efficiently Operational Support Flexible to provide on-call support when required on weekends and holidays What Were Looking For: Degree in Computer Science, IT, or equivalent area of technical study. Minimum 5+ years of Industry experience in IBM MQ Administration and Build. Design, Install, configure, and maintain IBM MQ infrastructure in collaboration with Developments teams Good Experience in MQ troubleshooting (Prod Support. Hands-on experience with creating and setting up MQ Qmgrs in the AWS environment. Plan, test, and implement MQ version updates as well as patching activities in the underlying operating system. Experience with management of SSL, TLS, data encryption, and certificates. Experience in setting up Multi-Instance/RDQM/Native HA set up in MQ. Knowledge of integration protocols and standards, including Message Queuing (MQ, JMS), and File Transfer (FTP/SFTP} Queue manager cluster setup for workload management Experience in web Methods security management such as certificate management, authentication, and authorization Experience in cloud technologies (Azure, AWS, GCP) would be an added advantage. Experience in Windows Server Clusters/Linux OS. Knowledge of Configuring MQ Monitoring Tools - like Grafana/ITAM will be an added advantage.

Operating Model : Proven experience with ServiceNow development (3+ years), particularly in SecOps, GRC, or IRM modules. Solid understanding of cybersecurity principles and incident response processes. Hybrid roles working in US hours between work from home and client locations Shift timings - 10 AM ET 7 PM ET (07:30 PM IST to 04:30 AM IST) additionally support SNOW elevation support on Mondays from 5 PM ET 11:59 PM ET (02:30 AM IST to 09:30 AM IST)

Notice Period Immediate to 30 days (preferred) Design and deliver enterprise-scale application solutions. Lead architecture, coding, code reviews, testing, and deployment activities. Collaborate with cross-functional teams including Product, QA, and DevOps. Drive adoption of best practices in performance, security, and observability. Mentor junior engineers and support technical leadership initiatives. Must-Have Skills ServiceNow, ITSM, ITOM, ITAM, CMDB, GRC Good-to-Have Skills IRM, Catalog, Workflows Education B.E/B.Tech/MCA or equivalent experience

Notice Period Immediate to 30 days (preferred) Design and deliver enterprise-scale application solutions. Lead architecture, coding, code reviews, testing, and deployment activities. Collaborate with cross-functional teams including Product, QA, and DevOps. Drive adoption of best practices in performance, security, and observability. Mentor junior engineers and support technical leadership initiatives. Must-Have Skills ServiceNow, ITSM, ITOM, ITAM, CMDB, GRC Good-to-Have Skills IRM, Catalog, Workflows, Solution Architecture, Microservices, API Design Education B.E/B.Tech/MCA or equivalent experience

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.