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5.0 - 9.0 years
4 - 8 Lacs
Thiruvananthapuram
Work from Office
Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 69 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates
Posted 5 days ago
6.0 - 9.0 years
3 - 6 Lacs
Noida, Nagpur, Pune
Work from Office
Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.
Posted 5 days ago
5.0 - 9.0 years
4 - 8 Lacs
Noida, Chennai, Coimbatore
Work from Office
Duration : 12 Months Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore
Posted 5 days ago
3.0 - 6.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Qualifications & Experience: - Must have a bachelors degree in computer science or a related field (or equivalent degree and experience). 2+ years providing customer-facing technical support (ITOM applications). Good Communication Skills. To be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell. Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concepts. Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management. Excellent communication skills (verbal and written). Preferred: - Solid understanding of object-oriented programming skills (Java strongly preferred) A fundamental understanding of ITOM, CMDB and ITIL business process. Experience providing web development support is highly desirable. Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping). Understanding of JavaScript or any other scripting language with logical approach for given problem statement. Previous experience in software development(or) software consulting. Experience supporting and troubleshooting infrastructure level issues.
Posted 5 days ago
4.0 - 9.0 years
7 - 17 Lacs
Kolkata
Work from Office
Greetings from TCS Recruitment Team ! For all those Service now , we are coming bigger with the plan of Walk In Drive on 28-Jun-2025(Saturday) in Kolkata Locations . It is a Walk in Drive planned to attract great Talents in Service now. We believe that your skills and expertise are a better match for the skills we are looking for. Skill: Service now Years of experience: 4 to 14 Years Walk-In-Drive Location: Kolkata Drive Time: 9 am to 1:00 PM Walk-in-Location Details: Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156 Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3 years graduation) BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Job Description Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Posted 5 days ago
5.0 - 8.0 years
6 - 12 Lacs
Chennai
Work from Office
Note: Below less than 5 years profiles will be rejected. Work from office Face to face interview only. ServiceNow, CMDB, ITSM, HRSD, ITOM Candidate should have good Admin / Configuration / Development knowledge of:- Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM Content Management: - developing ESS page. UI Actions / UI policy / Access Control Lists, etc. Writing various Server side scripts like Script Includes, Business Rules etc. Configured License Management module for necessary Compliance check. Used ACLs for controlling the security mechanism in Service Now Domain Separation and designing the Process and data flow within various domains Experience with Web technologies/AJAX Developing Composite Service Requests within Service catalog Module Experience in different Integrations using web-services / MID Server, etc. Configuring complex reports Understanding and debugging of system logs. Experience in ServiceNow Discovery configuration and data management Exposure of REST API for Integration Should be able to provide solution for requirements from customers Should be able to provide effort estimate of requirements. Excellent communicate skills Experience working with Client, proactive approach, confidents Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor working and development knowledge of Service Now Virtual Agent( Topics,NLU) etc
Posted 5 days ago
3.0 - 5.0 years
6 - 10 Lacs
Pune
Work from Office
Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY S AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: ITIL Incident Mgmt. Experience3-5 Years.
Posted 5 days ago
8.0 - 13.0 years
20 - 35 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Title: ServiceNow Developer Experience : 4-9Years Hiring Locations: Hyderabad, Bangalore, Kochi, Trivandrum, Pune, Noida, Chennai Must Have Skills: Minimum of 5 years of experience in IT Application Development, with at least 4+ years of experience in ServiceNow design and development. Strong knowledge of JavaScript , Oracle SQL , PL/SQL , DDL , DML , and MySQL . Experience with ServiceNow Configuration Items , including Business Rules , Tables , Workflows , and Flows . Experience with New Projects/Change Requests (CRs) development using ServiceNow, covering both backend and front-end applications . Strong understanding of design processes , including the ability to translate requirements into Designs . Ability to create High-Level Designs (HLD) and Low-Level Designs (LLD) . Experience maintaining source code , update sets , and the code base of ServiceNow . Proven ability to develop applications using best practices such as design patterns, coding techniques, and naming conventions. Experience with code reviews , ensuring adherence to coding standards through checklists. Experience in Unit Testing applications and providing support for SIT/QA/Production verification . Ability to provide support to the L3 team and manage the warranty period for production applications . Proficient in following SDLC processes and creating relevant documentation, such as LLD , Development , Unit Testing , Release , and Operational procedures . Good to Have Skills: Familiarity with ServiceNow modules like Incident Management , Problem Management , Change Management , etc. Exposure to other cloud-based platforms or technologies. Experience with Agile development methodologies and working in a SCRUM environment. Knowledge of ServiceNow Integration methods such as REST APIs , SOAP , MID Server , and Web Services . Ability to work with third-party integrations and knowledge of ServiceNow integrations with external systems . Experience Range: 5+ years in IT Application Development, with 4+ years specifically focused on ServiceNow development and configuration. Required Skills Servicenow,Application Development,Javascript, Intergrations, CSM, CMDB
Posted 5 days ago
8.0 - 13.0 years
25 - 40 Lacs
Hyderabad, Bengaluru
Hybrid
Greetings from Euclid Innovations Pvt Ltd we have opportunity for Senior ServiceNow Developer with One of our MNC Client. Experience Level: 8+ Years Working Mode/Days: Hybrid (3 days a week onsite) Locations: Hyderabad/Bangalore Key Responsibilities: About the Role: We are looking for a highly experienced Senior ServiceNow Developer with deep platform expertise, advanced scripting skills, and hands-on experience with CMDB, CSDM, and BCM (Business Continuity Management). You will be responsible for architecting and delivering scalable ServiceNow solutions that support enterprise service management, IT operations, and business continuity planning. Key Responsibilities: Design, develop, and enhance ServiceNow modules and custom applications using JavaScript, Glide API, UI Policies, Flow Designer, and Business Rules. Lead the implementation and maintenance of CMDB, ensuring complete and accurate configuration item (CI) data and relationships. Align CMDB data and services to the Common Service Data Model (CSDM) and drive adoption across business and IT units. Architect, configure, and enhance Business Continuity Management (BCM) processes in ServiceNow, including risk assessments, impact analysis, continuity plans, and testing. Collaborate with risk, compliance, and continuity teams to ensure BCM data models and workflows align with organizational resilience goals. Integrate ServiceNow with third-party systems and data sources using REST/SOAP APIs and MID servers. Drive data integrity, governance, and normalization strategies across CMDB and BCM data sets. Guide junior developers through code reviews, architecture discussions, and platform best practices. Support platform upgrades, patching, and performance tuning. Develop dashboards, reports, and executive-level views for CMDB, CSDM, and BCM health. Required Skills & Experience: Hands-on experience in ServiceNow development, administration, and module implementation. Strong scripting knowledge: JavaScript, Glide API, Client/Server Scripts, UI Scripts. Proven experience with CMDB architecture, Service Mapping, Discovery, and integrations. Solid understanding and implementation experience of CSDM (v3 or higher). Hands-on experience with Business Continuity Management (BCM) workflows and modules. Strong knowledge of ITSM and ITOM modules, with alignment to ITIL v4 practices. Proficiency in ServiceNow integration methods and Integration Hub. Experience with Service Graph Connector, CMDB Health Dashboards, CSDM compliance reporting, Work Space , Service Portal and OOB Experience with ServiceNow GRC or SecOps Familiarity with Agile/Scrum methodologies Exposure to risk management and disaster recovery planning. Certifications Preferred: ServiceNow Certified System Administrator (CSA) Required ServiceNow Application Developer ServiceNow Implementation Specialist ITSM, ITOM, or BCM ITIL v3/v4 Foundation if intrested share resume to aruna.c@euclidinnovations.com
Posted 5 days ago
6.0 - 11.0 years
20 - 35 Lacs
Bengaluru
Work from Office
Hiring for a Reputed MNC Role: ServiceNow CMDB developer + Integrations Location – Bangalore (Work from Office) Experience– 6-10 years
Posted 5 days ago
3.0 - 8.0 years
5 - 9 Lacs
Chennai, Gurugram, Bengaluru
Work from Office
We are looking for a detail-oriented and experienced ServiceNow Automation QA Engineer to join our fast-growing ServiceNow COE. In this role, you will be responsible for ensuring the quality, reliability, and performance of ServiceNow applications through automated testing. Youll work closely with developers, product managers, and business analysts to define test strategies, develop automated test scripts, and support continuous integration and delivery. Key Responsibilities Design, develop and maintain automated test scripts for ServiceNow applications and modules. Perform functional, regression, and integration testing using automation tools (e.g., ATF, Selenium, or other relevant frameworks). Collaborate with development and QA teams to understand requirements and translate them into test cases. Execute and monitor automated test suites and report test results with clarity and accuracy. Create and Manage test data and test environments. Contribute to CI/CD pipelines by integrating automated tests. Troubleshoot issues and work with developers to resolve defects. Ensure compliance with QA Standards and best practices within ServiceNow Platform. Required Skills and Qualifications 3+ years of QA experience with at least 1-2 years in automation testing for ServiceNow. Hands-on experience with ServiceNow Automated Test Framework (ATF). Strong understanding of ServiceNow modules such as ITSM, HRSD, CSM, or CMDB. Experience with automation tools like Selenium, TestNG, Junit, or similar. Familiarity with Scripting languages (Javascript, Python, etc.). Experience working in Agile/Scrum development environments. Knowledge of API testing tools like Postman or SoapUI is a plus. Excellent problem-solving skills and attention to detail. ServiceNow Certified System Administrator (CSA) or other relevant certifications is mandatory. Preferred Qualifications Experience integrating ATF into CI/CD pipelines (Jenkins, GitLab, etc.). Understanding of test management tools like JIRA, Zephyr, or Xray.
Posted 5 days ago
7.0 - 12.0 years
3 - 7 Lacs
Chennai, Gurugram, Bengaluru
Work from Office
This is a pivotal role within a collaborative and forward-thinking team where your technical expertise will directly influence enterprise-wide service delivery. Youll work closely with project managers, analysts, and business stakeholders to build scalable, efficient, and secure ServiceNow solutions that align with business priorities. Ideal candidate for this role will be an experienced ServiceNow Developer with a strong understanding of platform capabilities and a passion for innovation. This individual brings a combination of technical proficiency, stakeholder engagement skills, and a continuous improvement mindset. Key Skills Experience: Overall 7 + yrs of experience as a Software Developer. Minimum 3-5 years of direct experience as a ServiceNow Application Developer. Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements. Working knowledge of the process for developing and supporting custom applications. Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub. Strong experience with JavaScript. Ability to write clean, efficient, and maintainable code. Must posses an active ServiceNow certification. Flexible and adaptable, with the ability to learn new concepts quickly. Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision. Excellent written and verbal communication skills.
Posted 5 days ago
5.0 - 10.0 years
12 - 22 Lacs
Gurugram
Work from Office
Role: The ServiceNow Engineers will be responsible for configuring, implementing, and maintaining the Cloud Infrastructure Discovery solution in ServiceNow. They will assist in analyzing and cleaning up existing CMDB data, creating tag-based application services, and ensuring accurate data collection, integration, and population into the CMDB. They will also work closely with stakeholders such as Enterprise Architecture, Cloud Business Office, ITSM, and Operations to align technical work with organizational goals. Skills: 4-10 years of relevant ServiceNow experience; particularly Discovery, Service Mapping, CSDM and CMDB. • Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their APIs. Proven experience in defining and implementing cloud tagging strategies. Proficiency in scripting languages (e.g., JavaScript, PowerShell, Python) for automation and customization. Experience with ITOM (IT Operations Management) and ITSM (IT Service Management) processes. Proven experience in analyzing and cleaning up CMDB data to improve accuracy and completeness strong leadership, communication, and problem-solving skills. Ability to collaborate effectively with stakeholders across multiple teams and departments.
Posted 6 days ago
10.0 - 20.0 years
30 - 45 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Work Location: Pan India Experience: 10+yrs Required Skills: Design, build, implement and administer ServiceNow - IT Service Management frameworks which includes but not limited to modules ie. Incident, Problem, Change, Configuration, etc... Exposure in integration with 3rd party Applications and data sources most commonly - CMDB, KEDB, Event Monitoring, User Administration, and Single Sign-on using Web Services, JDBC, LDAP, Excel, CSV, and Email as well as any industry standard command line technologies that use API, SOAP, REST, or WSDL.Implementation of CSM Modules in Development and working experience on ServiceNow plugins and customizations of Business Service Design, Service Offerings, Service Portfolio where analysis of situations or data requires an in-depth evaluation of various factors and additional specialized technical knowledge Thanks & Regards Suganya R Suganya@spstaffing.in
Posted 1 week ago
8.0 - 9.0 years
25 - 27 Lacs
Noida
Work from Office
R JD-ServiceNow HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice Please Check the JD and Experience. if the Skills are Matched Please Share your Updated Resume. Note Looking for immediate joiners only Preferred candidate profile
Posted 1 week ago
5.0 - 7.0 years
14 - 18 Lacs
Bengaluru
Remote
Job Title: ServiceNow Developer Location: Bangalore / Remote / Pan India ISource Services is hiring for one the of their client for the position of ServiceNow Developer. Key Responsibilities: ServiceNow Catalog Management Design, develop, and maintain ServiceNow catalogs. Platform Analytics & Reporting Work on KPI libraries, visualizations, CMS reporting, and custom dashboards. CMDB & Change Management Ensure effective change tracking and incident management. Flow & Business Rules Configure flow designers, subflows, custom workflows, ACLs, and business rules. Incident & Problem Management Handle ServiceNow incidents, problems, and escalations. Code Migration & Email Automation Manage ServiceNow code migration and set up automated email generation. Required Skills: ServiceNow Certified (Preferred) Hands-on expertise with ServiceNow administration and development. Dashboard & Report Configuration Experience in KPI dashboards, reporting, CMS reports. CMDB & ITSM Modules Strong knowledge of Configuration Management Database (CMDB), Change Management, Incident & Problem Management. Flow Designer & Business Rules Ability to create custom workflows, subflows, ACL configurations. Email & Automation Experience with email notifications, triggers, and automated reporting.
Posted 1 week ago
0.0 - 5.0 years
0 - 1 Lacs
Gurugram
Remote
looking for a certified and experienced ServiceNow Trainer to deliver instructor-led online training. The role involves delivering training across key ServiceNow modules such as ITSM, ITOM (CMDB/Discovery), SAM, and HAM
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have experience handling BMC Remedy ITSM across modules ARS/ SRM/SLM/ SmartIT/ Smart Reporting/ CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
Administration and further development of the PI Germany Software Asset Portfolio as well as integration and harmonization of SAM processes with global BNPP SOAM team.PI Germany SPOC with regards to SAM topics. Responsibilities Direct Responsibilities Coordination for all questions of License Management / Software Asset Management (SAM) Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance) Ensuring, auditing and developing compliance in the implementation of the BNP Paribas Group's SAM requirements, as well as participation in software audits and relevant internal audits Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.) Maintaining and monitoring of the PI Germany Software Asset Portfolio Interact with internal departments and stakeholders offering guidance on SAM topics like Responsible for the introduction process of new Software product into the Software portfolio of PI Germany, this includes the introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA and licensing research Counterpart for the Open Source Owner for all relevant topics in case an OSS Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests) Monitor renewals and new software purchases Coordinate and contribute to SAM audits and SAM inventories (driven by SOAM) with the internal departments and stakeholders Participate in ITIL-SAM improvement initiatives Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment and usage of software Contact person for contractual sand license specific questions regarding the existing software products Contributing Responsibilities Act as an ambassador of SAM topics for PI Germany Support the local PI team in all topics related to SAM Interacting with corporate security, IAM and risk practices to ensure that the software is compliant Provide license reports on requested applications Support and guidance counterpart for the responsible Application Owners Counterpart for all Software product related questions internally and externally Technical & Behavioral Competencies Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU) Deep architectural and conceptual knowledge of the SAM lifecycle Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI Strong customer service orientation Specific Qualifications (if required) ITIL Foundation (or higher) mandatory ITAM / CSAM certifications at plus Agile certification at plus Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to manage a project Ability to develop and adapt a process Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Basic understanding of IT architecture is an advantage (TOGAF, Eagle, Zachman Framework) Basic understanding of the IT frameworks like DevOps, COBIT, CMMI, PRINCE2, PMBOK
Posted 1 week ago
6.0 - 11.0 years
15 - 27 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role & responsibilities Servicenow developer, ITSM, JavaScript, UI, Integration Preferred candidate profile
Posted 1 week ago
5.0 - 8.0 years
10 - 20 Lacs
Chennai, Coimbatore, Bengaluru
Hybrid
Key Responsibilities: Design and implement ServiceNow ITOM modules including: Discovery Service Mapping Event Management Operational Intelligence CMDB Integrations Develop MID Servers, probes, and sensors to support Discovery and integrations. Collaborate with infrastructure and application teams to ensure accurate and complete CI data in the CMDB. Configure and maintain event correlation rules and alerts from monitoring tools. Integrate third-party monitoring solutions (e.g., SolarWinds, SCOM, Nagios) with ServiceNow ITOM. Troubleshoot issues and ensure optimal performance of ITOM components. Prepare technical documentation, test plans, and deployment plans. Support upgrades and patching activities related to ITOM. Required Skills: Strong expertise in ServiceNow Discovery and CMDB . Hands-on experience with Service Mapping and Event Management . Experience working with MID Servers and monitoring tool integrations . Good understanding of ITIL practices. Knowledge of scripting (JavaScript, Glide) in the ServiceNow platform. Strong problem-solving and communication skills. Good to Have: ServiceNow CSA and CIS-ITOM certifications. Experience with Cloud Discovery and Kubernetes/Container monitoring . Familiarity with CMDB Health dashboards and CI lifecycle management.
Posted 1 week ago
8.0 - 13.0 years
13 - 23 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Roles and Responsibilities Design, implement, and maintain ServiceNow ITSM solutions for clients across various industries. Develop and customize workflows, business rules, and integrations to meet client requirements. Collaborate with cross-functional teams to identify process improvements and optimize IT service delivery. Provide technical guidance on best practices for ITSM implementation using ServiceNow platform. Ensure compliance with industry standards (e.g., ITIL) by developing CMDB models and conducting regular audits. Desired Candidate Profile 8-13 years of experience in IT services & consulting with expertise in ITSM, ITOM, CMDB, ITAM, or related fields. Strong understanding of ServiceNow architecture and its applications in an enterprise environment. Proven track record of implementing successful projects using ServiceNow platform. Excellent communication skills with ability to work effectively with stakeholders at all levels.
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Madurai, Tiruppur, Salem
Work from Office
Req ID: 126369. Remote Position: No. Region: Asia. Country: India. State/Province: Chennai. City: Guindy, Chennai. General Overview. Functional Area: Information Technology (ITM). Career Stream: IT Solutions (SOLN). Role: Associate (AST). Job Title: Associate, IT Solutions. Job Code: AST-ITM-SOLN. Job Level: Band 6. Direct/Indirect Indicator: Indirect. Summary. We are seeking a highly motivated and enthusiastic Fresh Graduate with a passion for technology to join our ServiceNow Center of Excellence as a Developer & Administrator. This is an excellent opportunity for a recent graduate to launch their IT career, gain hands-on experience with a leading cloud-based platform, and develop a diverse skillset in both ServiceNow development and administration. You will work alongside experienced professionals, contributing to the design, build, deployment, and maintenance of ServiceNow applications and workflows.. Detailed Description. Responsibilities. Participate in the full lifecycle of ServiceNow development, including requirements gathering, design, development, testing, and deployment.. Assist in the configuration and customization of the ServiceNow platform, including forms, lists, workflows, business rules, UI policies, and notifications.. Contribute to the development of custom applications and integrations within the ServiceNow environment using technologies such as JavaScript, GlideScript, and REST/SOAP APIs.. Support the administration and maintenance of the ServiceNow platform, including user and group management, security configurations, and system updates.. Troubleshoot and resolve ServiceNow-related issues, providing timely and effective support to end-users.. Create and maintain technical documentation for ServiceNow configurations, customizations, and processes.. Collaborate with cross-functional teams to understand business needs and translate them into technical solutions within ServiceNow.. Stay up-to-date with the latest ServiceNow features, functionalities, and best practices.. Participate in testing and quality assurance activities to ensure the stability and reliability of ServiceNow solutions.. Contribute to the continuous improvement of our ServiceNow platform and processes.. Knowledge/Skills/Competencies. Qualifications. Bachelor's degree in Computer Science, Information Technology, or a related field.. Strong foundational understanding of IT concepts, including software development principles, database concepts, and network fundamentals.. Familiarity with web technologies such as HTML, CSS, and JavaScript is a plus.. Exposure to or interest in cloud-based platforms and SaaS solutions.. Excellent analytical and problem-solving skills.. Strong attention to detail and a commitment to quality.. Effective communication and interpersonal skills, with the ability to collaborate effectively within a team.. A proactive and eager attitude towards learning new technologies and processes.. Ability to manage time effectively and prioritize tasks.Bonus Points:. Any prior exposure to the ServiceNow platform (e.g., through academic projects or internships).. Basic understanding of ITIL framework.. Familiarity with scripting languages beyond JavaScript.. Typical Experience. Entry level to 1 year;Experience in similar roles. Typical Education. Bachelors Degree or consideration of an equivalent combination of education and experience.. Educational Requirements may vary by Geography. Notes. This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).. At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.. Company Overview. Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.. Celestica would like to thank all applicants, however, only qualified applicants will be contacted.. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.. Show more Show less
Posted 1 week ago
2.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Description. Servicenow Developer. Exp 5 to 8 years. Location Bangalore. Responsible for Service Now developer, support and collaboration with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions.. The ServiceNow developer is accountable for configuring and setting up ServiceNow modules/applications. Work closely with IS department management to develop technical solutions to satisfy the business needs of the IS department and other departments using the ServiceNow platform.. Accountabilities & Essential Functions. Coordinate with ServiceNow peers, including administrators, business analysts, developers, and Architects to deliver projects. Ability to develop and configure applications using ServiceNow, and JavaScript technology. Perform configuration and development using Workflows, Flow designers, Business rules & Client scripts in ServiceNow.. Perform ServiceNow Integration with different applications.. Assist ServiceNow Architect with upgrade planning, testing, and implementation between development and production instances. Build and extend ServiceNow Scoped applications for internal users. Build customized Service portal web pages with user friendly widgets using Bootstrap and AngularJS JavaScript frameworks.. Work closely with onshore and offshore ServiceNow team. Skills & Certifications. Deep working knowledge of most or all the following: ITSM, ITOM, CMDB, Service Portal, Integration Hub. Hands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. Experience with extending the ServiceNow schema to custom applications. Experience with use of Workflow Editor and Flow Designer. Understanding of ServiceNow’s license and entitlement structure. Experience with ServiceNow platform upgrades. Experience with Automated Testing Framework.. Additional Information. At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.?Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.. Diversity,?equity and?inclusion (tietoevry.com). Show more Show less
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About NCR Atleos NETWORK MONITORINC L1 LOCATIONMUMBAI, INDIA PRIMARY RESPONSIBILITIES Real-time monitoring of network infrastructure to detect and address connectivity issues promptly. Execute routine checks and predefined procedures to ensure the stability and performance of the network. Document incidents, track resolutions, and provide detailed reports to senior team members. Collaborate with cross-functional teams to escalate and resolve complex network problems. Assist in the implementation of network changes and updates under supervision. This job role requires candidates to monitor network and perform Level troubleshooting. Team works on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week. S AND UALIFICATIONS Technical Skills: Cood understanding of networking protocols, TCP/IP, and OSI model. Familiarity with network monitoring tools and systems. (SolarWinds, Nagios etc) Familiarity with ServiceNow ITOM and Incident management will be added advantage. Ability to troubleshoot basic network issues and follow predefined procedures. Communication Skills: Clear and concise communication to report incidents and escalate problems. Collaborative approach when working with different teams to address network issues. Attention to Detail: Keen eye for identifying anomalies and potential network issues. Accurate documentation of incidents and resolutions. Problem Solving: Ability to analyse and resolve basic network problems independently. Willingness to learn and adapt to new technologies and procedures. Educational Background: IT Graduates preferred, Minimum requirement 10+2 will be considered if they have additional certifications/diploma in Networks. Certifications CompTIA Network+ Cisco Certified Entry Networking Technician (CCENT) /CCNA Experience: Minimum 1 year experience in network monitoring or similar role Soft Skills: Strong work ethics and ability to thrive in a fast-paced environment. Good email communication skills. Willingness to participate in ongoing training and professional development. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 1 week ago
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