Cluster Training Manager

As an Assistant Training Manager, you will be responsible for implementing and rolling out training workshops and initiatives to positively impact business results for the Defence Channel. Your key tasks will include monthly planning of the training schedule, convincing the Channel Sales Head and RSMs to implement training modules, and persuading and training the Sales Team SPOC on conducting Cantonment Events and using Proposition Centric Conversation starters and Sales Tools. Your role will also involve positively impacting the performance of Relationship Managers (RMs) based on defined parameters, managing complex business situations, tracking training impact in terms of RM Activation and productivity metrics, and ensuring compliance with defined training processes. Additionally, you will lead more complex RM Development workshops and behavioral programs post internal/external certifications to engage with officers and other ranks of the armed forces and provide after-sales service. To excel in this role, you should possess subject matter expertise, facilitation skills, the ability to build relationships, a learning orientation, and the capability to build organizational capacity. You will partner with Relationship Managers and Bank Staff to implement the training policy in their respective areas while ensuring compliance with training processes.,