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Cloud SRE Professional

Cloud SRE Professional

Replicon

4 - 8 years

6 - 10 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Basic Automation Usage SAAS Cloud Server Maintenance Management Troubleshooting Operations Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Responsibilities Help manage the service requests (fulfillment requests) that customers will raise to maintain their SaaS system as how they need it to be running. Communicate and coordinate with team members and other stakeholders that will be involved in any assigned task to the team. Perform hotfix deployments, and application maintenance for Deltek s Cloud Professional Service Products. Help create, evaluate, and maintain tools & automation that are used for the processing of services requested and other monitoring requirements. Collaborate with Engineering and other stakeholders for any issue analysis and resolution. Helps identify and perform process improvements related to Deltek SRE processes. Deliver server maintenance for Deltek s Cloud Professional Service Products, configuration changes, and security configurations. Troubleshoot raised support cases as part of capacity, configuration, upgrade, and release-related issues. Provision of L1/L2 support to troubleshoot basic to complex problems, provide software fault diagnosis, and help resolve operational issues. Coordinate with a globally distributed team to continually drive our SRE operations to success.

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Software Development

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Cloud SRE Professional