Job
Description
Responsibilities: Manage, schedule, and confirm patient appointments, ensuring no conflicts or delays. Serve as the primary point of contact for patients, both in-person and via phone/email. Address patient inquiries, provide information about services, and ensure a welcoming environment. Process patient billing, insurance claims, and payments. Address billing inquiries and assist patients with payment options. Accurately maintain and update patient records. Enter and track patient information, treatment plans, and progress notes in the clinic's software. Ensure patient confidentiality and data security at all times. Oversee inventory levels for dental supplies and materials, ordering as necessary. Coordinate maintenance and repairs for office equipment and facilities. Assist in scheduling and managing staff coverage for dentists and assistants. Ensure a high level of patient satisfaction by addressing concerns, complaints, and feedback promptly. Strive to improve overall patient experience by providing excellent customer service. Maintain accurate records and track key performance metrics (e.g., patient numbers, financial data). Support other administrative tasks, including email management, data entry, and documentation. Use software to schedule appointments, remind, and add patient details. Handle front office/reception activities Other tasks related to the clinic Skills required: Communication Skills Customer Service Technology Proficiency (Software, Microsoft Office, etc.) Attention to Detail Adaptability & Flexibility Confidentiality & Integrity Education: Graduate Clinic Timing: 9.30 AM to 8 PM Location: Bhopal, Ahmedabad Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
