Go PT

Job Title: Clinic Coordinator / Patient Care Coordinator Location: GOPT Clinic Employment Type: Full-time Job Summary We are looking for a proactive and empathetic Clinic Coordinator who will be the first point of contact for patients and play a key role in managing daily clinic operations. The ideal candidate should be comfortable handling patients, managing appointments, pitching treatment packages, and ensuring smooth follow-ups. Key Responsibilities Patient Handling & Front Desk Greet patients warmly and ensure a positive clinic experience Handle walk-ins, phone calls, and enquiry messages professionally Register patients and maintain basic records Appointments & Scheduling Schedule, reschedule, and confirm patient appointments Coordinate between doctors, physiotherapists, and patients Ensure minimal waiting time and smooth daily flow Sales & Package Pitching Explain treatment plans and available packages clearly to patients Pitch therapy packages confidently and ethically Address basic patient doubts and escalate clinical queries to the doctor Follow-ups & Lead Management Follow up with patients who: Enquired but did not book Missed appointments Were advised packages or repeat sessions Maintain a follow-up tracker and ensure timely callbacks Call & Data Tracking Track incoming calls, enquiries, conversions, and follow-ups Maintain simple reports using Excel / Google Sheets Share daily or weekly updates with the clinic head Coordination & Support Coordinate with therapists for session availability Support basic administrative tasks as required Maintain discipline, professionalism, and confidentiality at all times Required Qualifications & Skills Education Any Graduate (preferred) Skills Good verbal and written communication skills Strong people skills and patient-handling ability Basic knowledge of Excel / Google Sheets Comfortable with phone calls and follow-ups Ability to multitask and stay organized Preferred Traits Experience in clinic / hospital / wellness center / front-desk role Sales or customer service background is a plus Calm, polite, and solution-oriented attitude What We’re Looking For Someone who can own the front desk, not just sit at it Comfortable talking about pricing and packages politely Patient-focused but business-aware Reliable, responsible, and presentable Why Join Us Growing healthcare practice Direct interaction with doctors and therapists Opportunity to learn clinic operations and patient management Stable role with scope for performance-based growth Job Type: Full-time Pay: ₹9,653.31 - ₹30,000.00 per month Benefits: Paid sick time Work Location: In person Application Deadline: 15/01/2026