Client Support Coordinator

Role Overview: If you are seeking an opportunity to work for a global leader in secure information management and technology solutions, where you can contribute to high-stakes projects that power financial and legal processes worldwide, then this role based in our Chennai office might be the perfect fit for you. Working the night shift (9:30 PM - 6:30 AM IST), you will play a crucial part in ensuring smooth operations behind the scenes, supporting internal processes that drive business success in a fast-paced, detail-oriented environment. Key Responsibilities: - Independently manage multiple tasks simultaneously, ensuring effective and timely execution. - Act as the primary point of contact for assigned tasks, taking full responsibility for their success and internal accuracy. - Strictly adhere to established procedures and protocols to maintain quality and consistency. - Conduct rigorous quality checks on all work to ensure outstanding results with minimal errors. - Monitor task progress and take proactive measures to guarantee timely delivery. - Communicate seamlessly with internal teams across the globe through video chat and email, fostering effective collaboration. - Provide shift cover for colleagues" time off, including weekends, to ensure seamless operations. Qualifications Required: - Naturally Organized: Demonstrate a natural inclination for organization and an exceptional attention to detail. - Multitasking Proficiency: Ability to efficiently manage and prioritize multiple tasks, including client support and billing responsibilities. - Resilience Under Pressure: Thrive in high-pressure situations and maintain composure while delivering quality results. - Collaborative Team Player: Excel in teamwork but also demonstrate the ability to work independently. - Problem-Solving Expertise: Strong problem-solving abilities with a solution-oriented approach. - Effective Communication: Excellent written and verbal communication skills for seamless collaboration with internal teams. (Note: Additional Company Details section omitted as it was not present in the provided job description.),