Client Support Coordinator

As a Technical Support team overseer, you will collaborate with your team to resolve complex technical issues and provide timely solutions. You will conduct routine maintenance checks on LED video walls to ensure optimal performance and longevity. Additionally, you will perform quality assurance tests after installations and repairs to uphold standards and ensure client satisfaction. Your responsibilities will include conducting thorough checks to validate the proper functioning of all display features, such as resolution, brightness, and color consistency. It is crucial to maintain detailed records of all installations, repairs, and maintenance activities. You will be expected to generate reports on service visits, providing problem descriptions, actions taken, and recommendations for improvements. Interacting with clients in a courteous and professional manner is essential. You should be capable of explaining technical issues and solutions clearly. The role requires multitasking and efficient work in a fast-paced environment. A customer-focused attitude with a strong commitment to delivering excellent service is key. You should have the ability to work independently as well as part of a team. **Qualifications Required:** - Ability to commute or relocate to Coimbatore, Tamil Nadu - Full-time availability The company provides benefits such as cell phone reimbursement and internet reimbursement. The work location is in person.,