Over see the Technical Support team :Collaborate with the support team to resolve complex technical issues and provide timely solutions. Maintenance and Troubleshooting: Conduct routine maintenance checks to ensure optimal performance and longevity of LED video walls. Quality Assurance: Conduct quality assurance tests after installations and repairs to ensure adherence to standards and client satisfaction. Perform thorough checks to validate proper functioning of all display features, including resolution, brightness, and color consistency. Documentation and Reporting: Maintain detailed records of all installations, repairs, and maintenance activities. Generate reports on service visits, including problem descriptions, actions taken, and recommendations for improvements. Customer Inteaction: Interact with clients in a courteous and professional manner, explaining technical issues and solutions clearly. Ability to multitask and work efficiently in a fast-paced environment. Customer-focused attitude with a strong desire to provide excellent service. Ability to work independently and as part of a team. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 1 year (Required) Work Location: In person
Skills and Qualifications Bachelor's/Master’s degree in Marketing, Digital Media, Business, or a related field Proven experience in managing multi-channel digital campaigns Strong knowledge of SEO, SEM, Google Analytics, Google Ads, Meta Ads, and LinkedIn Ads. Experience with email marketing and CRM tools. Excellent communication and leadership skills. Ability to analyze data and present actionable insights Knowledge of the LED lighting or electronics industry, will be added advantage Familiarity with tools like SEMrush, HubSpot, WordPress, Canva/Adobe Creative Suite. Experience working in B2B and B2C environments. Roles and Responsibility: Create digital marketing campaigns. Ensure consistency in the brand messaging. Work with the sales team to coordinate marketing campaigns. Prepare emails and newsletters to send to current customers. Launch promotional offers and events to attract new customers. Optimise the business website to increase online traffic Follow best practices for social media marketing on different platforms. Conduct regular audits for social media and website marketing performance. Maintain and monitor online listings across various e-commerce platforms. Track marketing metrics and analyse digital data to measure marketing success. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Ability to commute/relocate: Rs Puram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Digital marketing: 1 year (Preferred) Work Location: In person