Client Support Associate

1 - 5 years

0 Lacs

Posted:20 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a New Client Set-up specialist for HRMS Software in Navi Mumbai, your role will involve: - Assisting clients with the complete set-up of the HRMS software - Managing incoming client service or support requests - Resolving complex client issues through thorough research and effective communication - Ensuring each client interaction is resolved satisfactorily - Fulfilling client requirements and capturing relevant information - Maintaining client engagement document control and filing system policies - Managing databases and generating reports for implementation tracking - Engaging in continuous performance evaluation and training projects Qualifications required for this role include: - 1-3 years of relevant experience - Qualification in BMS, BBA, MBA, or MMS - Client support experience with strong communication skills The salary offered for this position ranges from 25k to 30k per month, with the work location at Airoli, Mindspace East. The work schedule is from Monday to Friday, with one Saturday working in a month. **Benefits:** - Health insurance - Paid sick time - Provident Fund **Schedule:** - Day shift - Monday to Friday **Education:** - Bachelor's degree (Preferred) **Experience:** - 3 years of experience in customer support (Preferred) **Location:** - Navi Mumbai, Maharashtra (Required) Please note that the work location is in person. The application deadline for this position is 03/06/2025.,

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