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BIZ2X Platform Private Limited
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Client Support Associate

Client Support Associate

BIZ2X Platform Private Limited

1 - 4 years

|

0 - 3 Lacs

Posted:1 week ago| Platform:

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Skills Required

client support client success client servicing client engagement customer focus client interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Manage client relationships through effective communication, ensuring high levels of satisfaction and retention.
Provide exceptional customer service by responding promptly to client queries, resolving issues efficiently, and escalating concerns when necessary.
Collaborate with internal teams to deliver outstanding client experiences, including project management, technical support, and training delivery.
Develop strong understanding of clients' needs and preferences to tailor solutions that meet their unique requirements.
Maintain accurate records of client interactions using CRM software.

Desired Candidate Profile

Strong background in Client Servicing, Client Success, Client Engagement, Client Interaction, and Customer Focus.
Excellent written and verbal communication skills for effective interaction with clients at all levels.
Ability to work independently as well as part of a team environment.

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BIZ2X Platform Private Limited

Financial Technology

N/A

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